Having to disable/enable USBCIR for WMC remote to work?

[clemon79]

Man, I hope someone still reads this forum.

So I recently moved and I thought this issue might be an artifact of the move, but now I'm thinking it's just A Thing.

WMC running on a Windows 7 box, with a USB eHome infrared receiver connected. WMC remote will not work unless I go into Device Manager and disable, then subsequently enable, the "eHome Infrared Receiver (USBCIR)" device under "Universal Serial Bus controllers," at which point everything starts working again until I suspend or reboot the PC, at which time everything is broken again until I disable/enable as above.

This has been replicated with more than one receiver (in fact originally I suspected the hardware) and both receivers seem to work fine on my Windows 10 machine.

Any ideas as to how I could fix this definitively?

Thanks much!

-- Chris

 

[SIW2]

There are about 3,500 people viewing this forum at the moment. Hopefully somebody who uses a USB eHome infrared receiver will see your post.

 

[iko22]

Open services.msc and check EHome Infrared Receiver (USBCIR) is set to manual.

 

[clemon79]

Open services.msc and check EHome Infrared Receiver (USBCIR) is set to manual.

It's not even listed, and I confirmed that the remote is currently in a working state.

 

[KyserSoze]

I don't know if this is the same issue, but I have a WinTV-DCR-2650 that has infrared capabilities that stop working periodically. They get restored when I re-run the setup software. Sometimes it requires a reboot to work, and it tells me, other times it doesn't. It seems that whenever there is a Windows update I need to run the setup.