HD 5770 Crashing during boot up and post

Boomstick777

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Hey, I have a HD 5770 XFX. The card crashes during boot up, i.e wavey lines across the screen or no display :confused:, with constant rebooting eventually I can make into windows. The card will run fine once in windows i.e games, benchmarks etc, only when I power down the PC again will it not start up again during boot. Does anyone have any suggestions to make the card stable during boot up? I don't have a warranty with the card as I bought it used. I really want to get it fixed any suggestions will be appreciated :)
 

My Computer My Computer

At a glance

Windows 7 x64 EnterprisePhenom II 965 Black Edition 125watt @ 3.6GHZ ...PNY 4GB DDR3 2000Mhz @ 1600mhz 8.8.8.24 1TXFX RADEON HD5770
OS
Windows 7 x64 Enterprise
CPU
Phenom II 965 Black Edition 125watt @ 3.6GHZ 1.4v
Motherboard
ASROCK 890GX Extreme3 AM3 DDR3
Memory
PNY 4GB DDR3 2000Mhz @ 1600mhz 8.8.8.24 1T
Graphics Card(s)
XFX RADEON HD5770
Sound Card
Auzen X-Meridian 7.1
Monitor(s) Displays
Dell S2309W 23
Screen Resolution
1080P 1920 x 1080
Hard Drives
Samsung SpinPoint F3 HD103SJ 1TB
Case
Antec Nine Hundred Ultimate Gamer Case
Cooling
Case Fans
Quick question to start with, have you got the latest driver for your graphics card?
 

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Windows 7 Home Premium x64Intel Core i5-430M Processor4GB DDR3 SDRAMATI Mobility Radeon HD 5470
Computer Manufacturer/Model Number
Sony Vaio VPCEB1Z0E/B Laptop
OS
Windows 7 Home Premium x64
CPU
Intel Core i5-430M Processor
Motherboard
Intel HM55 Express Chipset
Memory
4GB DDR3 SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 5470
Sound Card
Realtek ATI HDMI Audio (Dolby Home Theatre v3)
Monitor(s) Displays
15.5" VAIO Display Plus
Screen Resolution
1920x1080
Hard Drives
Internal - SATA 500GB (5400rpm)
External - Western Digital Passport 320GB
Mouse
Microsoft Bluetooth Notebook Mouse 5000
Internet Speed
Up to 20 Mbps, averages about 5Mbps
Other Info
Lexmark S605 All in One Wireless Printer
I think you havent plugged in the extra power cord the card needs, or it isnt getting enough cooling.
When you installed the card (assuming you did) did you connect the 6pin power cord?
Does your PSU have enough juice to power the thing?
 

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Win 7 pro 64-bit, Ubuntu 9.10 64-bitIntel Core 2 Duo 2.60 Ghz4 gb ddr2 667 MhzNVidia Geforce 9400 GS 1 gb ddr2 550 mhz GPU
Computer Manufacturer/Model Number
Acer Veriton m261 (modded)
OS
Win 7 pro 64-bit, Ubuntu 9.10 64-bit
CPU
Intel Core 2 Duo 2.60 Ghz
Motherboard
Whatever came with the system
Memory
4 gb ddr2 667 Mhz
Graphics Card(s)
NVidia Geforce 9400 GS 1 gb ddr2 550 mhz GPU
Sound Card
Intergrated
Monitor(s) Displays
samsung SyncMaster 2494 24"
Screen Resolution
1080p
Hard Drives
80gb - IDE
750gb - SATA II
PSU
whatever came with the system
Case
whatever came with the system
Cooling
whatever came with the system
Keyboard
Apple Aluminium (Awesome)
Mouse
Some awesome Dell mouse, really good.
Internet Speed
100mbps
I am assuming this is a card you purchased and placed in your PC rather than having it arrive with it installed. I would probably shut everything down and check to see that there are no portions of the card touching another card or where it should not touch and it might be good to remove the card, check the slot and make sure that nothing is impeding a good solid connection then reinsert it ensuring both connections from your power supply are fitted correctly in their sockets.

Start the PC in SAFE Mode and see if this changes the boot issue, if it runs fine then I suggest doing a clean installation of the card, i.e. remove the drivers, any Catalyst Software you currently have installed and shut down the PC. From a cold boot see if the problem reoccurs and if not proceed with a brand new instance of Catalyst Software and driver download, it is possible the original you used either had a hiccup loading or was damaged in some manner. If after doing all this the problem reoccurs I would contact XFX Support since the card is under warranty and you have done at this point just about everything save try it in another PC, best of luck.
 

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Vista 64 Ultimate, Windows 7 64 Ultimate, Ubu...i7 975 3.3 GHz Extreme (Factory OC'd to 3.6 GHz)18 Gb Tri-Channel 1066ATI 5970 2048 Mb
Computer Manufacturer/Model Number
DELL XPS Studio 435T
OS
Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
CPU
i7 975 3.3 GHz Extreme (Factory OC'd to 3.6 GHz)
Motherboard
DELL provided
Memory
18 Gb Tri-Channel 1066
Graphics Card(s)
ATI 5970 2048 Mb
Sound Card
X-Fi Extreme Gamer
Monitor(s) Displays
Vizio 37" HD-TV
Screen Resolution
1920 x 1080
Hard Drives
1.5 Tb HDD
1.5 Tb HDD
2.0 Tb Network Drive
512 Gb Crucial SSD
PSU
DELL Provided 475 watts
Case
DELL
Cooling
3 fans
Keyboard
Logitech Performance K350 Wireless
Mouse
Logitech Performance MX Wireless
Internet Speed
3 Mb up 750 Kb down
Other Info
Bamboo Fun Tablet, Belkin N+ Wireless router, Pioneer Dolby System Wireless Headphones, Bose 5.1 Dolby Surround Sound System, LifeCam VX 3000 Webcam, Blu-Ray/Hi Def DVD +RW combo and Blu-ray +RW,l 15 in 1 media card reader, Logitech Rumblepad 2, Hauppauge 2250 DTV Tuner with MS Media Center Remote

Laptop:Alienware M17x, Q9100 CPU, 8Gb RAM, 1920x1200 WUXGA LCD driven by 4870's in CrossFireX, Bl
Im using an antec nine hundred case cooling is def not an issue, when card is in windows gpuz reports 46c at idle and 70c max running furmark etc. I have a 900watt psu, the card is plugged in. The card will boot into windows and runs fine drivers are not the issue as the problems are within booting my pc, i.e at bios level post before windows is loaded. The card must have a physical fault? I have tried using differnet bios's and changing voltages but the card will either boot or not. Could it have faulty memory or maybe the power regulators in the card are faulty? Does anybody have an skills in taking these things apart? Im wandering whether I should take of the fan and see if there is anything weird going on uderneath?
 

My Computer My Computer

At a glance

Windows 7 x64 EnterprisePhenom II 965 Black Edition 125watt @ 3.6GHZ ...PNY 4GB DDR3 2000Mhz @ 1600mhz 8.8.8.24 1TXFX RADEON HD5770
OS
Windows 7 x64 Enterprise
CPU
Phenom II 965 Black Edition 125watt @ 3.6GHZ 1.4v
Motherboard
ASROCK 890GX Extreme3 AM3 DDR3
Memory
PNY 4GB DDR3 2000Mhz @ 1600mhz 8.8.8.24 1T
Graphics Card(s)
XFX RADEON HD5770
Sound Card
Auzen X-Meridian 7.1
Monitor(s) Displays
Dell S2309W 23
Screen Resolution
1080P 1920 x 1080
Hard Drives
Samsung SpinPoint F3 HD103SJ 1TB
Case
Antec Nine Hundred Ultimate Gamer Case
Cooling
Case Fans
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