HD/MB Gone ??? HELP !!! PLEASE !!!!

guitarfiend

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Help !!!!!!!!!!!!!!!!!!!!!!!! I went outside to have a smoke.When I came back inside...my screen was black. and I could not turn it on ! There seems to be no power getting to it at all.Either by way of ac/dc ! :( Hard drive...mother board ????? And,can I recover what's on the hard drive ?????? PLEASE !!!!!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlet Packard Compaq Presario cq 57-229wm
OS
windows 7 home premium 64 64 bit
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avast
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Firefox,Internet Explorer,Google Chrome,Palemoon
I'll check back later for possible answers (I know it's late/early) Love you all & Thank you VERY much !!! I was lucky to remembetr my log -in datails.It's been awhikle sonce I've been here. :(
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlet Packard Compaq Presario cq 57-229wm
OS
windows 7 home premium 64 64 bit
Antivirus
avast
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Firefox,Internet Explorer,Google Chrome,Palemoon
Is it running now?
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
First suspects would be motherboard or power supply.

I don't think you'd likely see a totally black screen if you had a drive failure, so with any luck you haven't lost Windows or any data.

Do you see any lights or hear anything at all at close range when you attempt to power on? Do you see or hear any fans spin?

I'd guess this is a laptop at least 4 or 5 years old. Not sure how cost-effective it is to repair it at this stage in life. I see used examples for sale as low as $100. But you should be able to salvage your personal files unless the hard drive itself failed.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
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Microsoft Security Essentials and Malwarebytes Premium
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Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Megahertz07...NO,my friend...it is NOT running now ! I can get no powere from it at all.Either from ac/dc.Which makes me think it's the hard drive/motherboard ??? I know a little about pc's.But...I am surely not a genious.But,I REALLY NEED to recover what was on this drive !!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlet Packard Compaq Presario cq 57-229wm
OS
windows 7 home premium 64 64 bit
Antivirus
avast
Browser
Firefox,Internet Explorer,Google Chrome,Palemoon
ignatzatsonic...THANK you for your reply ! Cannot see ANY lights and I hear NOTHING when I attempt to power :( :( :( You're guess is correct.I'd say it's about 4-6 yearsr old,actually ! I don't care about repairing it (Unless it's REALLY cheap) (I bought a refurbished Dell Latitude from ebay for a hundred bucks.I just REALLY need to salvage what was on that hard drive !! :( :( :(
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlet Packard Compaq Presario cq 57-229wm
OS
windows 7 home premium 64 64 bit
Antivirus
avast
Browser
Firefox,Internet Explorer,Google Chrome,Palemoon
You could buy a Hard Drive caddy, then remove the hard drive from the laptop, fit it in the caddy & connect it to a working computer via a USB cable & copy the files you need from it.

Of course this assumes the hard drive is still able to work.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
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Opera (Current Version) & Firefox
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MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Hi:

(I bought a refurbished Dell Latitude from ebay for a hundred bucks.

Yikes. That deal -- especially from ebay -- sounds <ahem> too good to be true.:(
ebay is not known as a source for reliable, legitimate or high-quality computer stuff.
I hope you didn't fix one problem by possibly creating a new one.
I suggest keeping a robust paper trail of the transaction, for whatever that's worth.


First thing to check on this refurb will be whether you've got a genuine Windows install or not.

Just a thought,
MM
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
I do agree with MoxieMomma.
A laptop from ebay for a $100.00 is iffy at best.

Before you run out of what ever time you have with your new purchase I recommend doing two things.

This free program will show lots of information about your laptop. Check and see if you got what you paid for.

Speccy - Free Download - Piriform

Then do this tutorial by Brink. If you post the log here someone will be able to let you know if you have a proper install of Windows 7.

Windows Genuine and Activation Issue Posting Instructions

You don't need to moving all your saved data to a problem laptop and have more head aches.

Jack
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Jack, the problem is that the laptop will not work at all. That's why I suggested getting a caddy & mounting the laptops hard drive in it to try & recover the files the OP wants.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Jack, the problem is that the laptop will not work at all. That's why I suggested getting a caddy & mounting the laptops hard drive in it to try & recover the files the OP wants.

OOPS!
I think I also misunderstood the OP's post.
I (mistakenly?) thought that the "100$ ebay laptop" was a replacement for the one with the blown hardware.
I guess it's actually the system with the blown hardware, in which case, it's not all that surprising that the hardware has failed.

Sorry for the misunderstanding,
MM
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
What I was thinking.

1. The problem computer needs the data saved.
2. A laptop was bought from eBay.
3. With a caddy and and the hard drive from the problem computer hooked to the new Laptop via the caddy the data was going to be moved to the Laptop.

***If my understanding is correct, I'm suggesting that before attempting moving the data to the eBay Laptop, make sure the eBay laptop is in proper condition to receive the data.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
As Ranger said, you can take the HDD from the laptop and install it on a USB case or on a desktop and transfer your data (hope you don't have encryption). And don't send your laptop to maintenance with the HDD. On this kind of situation they may look what you have or even change or format your HDD.
As it's a Laptop, everything is integrated on the MB. If Dell's warranty is over, I think it will be cheaper to by another one.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
MiniTool Power Data Recovery, free version, can be usb or dvd booted and run [on a working computer with the problematic HD attached], will attempt recovery of 1GB data. Any more than that -- have to buy the license. Or, on a working computer, install MTPDR [and make the usb and/or dvd boot], attach the problematic HD and hope for the best.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Antec desktop; Acer Aspire laptops
OS
Windows 7 Professional 64-bit
CPU
Desktop i5; Acers i5 & i7
Memory
desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
Internet Speed
AT&T DSL
Browser
FF, GChrome, msIE
Other Info
Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
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