Headphone jack not recognized;also no Realtek HD Audio Manager

hereforjustthis

New member
Local time
2:36 PM
Messages
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Here's the sitch: took an extra fan out of my ASUS, restarted it, and suddenly my computer doesn't recognize when I plug my earbuds into the front jack. Weird, so I check to see what device is the default audio input, and oddly, it's an audio cable. Headphone option is greyed out because it doesn't detect that any headphones are plugged in. All the threads I've seen on this issue either deal with laptops or tell me to use my Realtek HD Audio Manager. I think, okay, I'll go use that. Oops, turns out, I don't have a Realtek HD Audio Manager and the Realtek site wasn't much use in acquiring one. So how in the hell do I fix this? It's incredibly frustrating.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz8.00 GBNVIDIA GeForce GTX 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus CM6330_CM6630_CM6730_CM6830-8
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz
Motherboard
ASUSTeK COMPUTER INC. CM6330_CM6630_CM6730_CM6830
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
NVIDIA High Definition Audio
here's a look at my device list audio wise.

Edit and update: uninstalled drivers and restarted. drivers reinstalled but that didn't solve the problem.
 

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Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz8.00 GBNVIDIA GeForce GTX 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus CM6330_CM6630_CM6730_CM6830-8
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz
Motherboard
ASUSTeK COMPUTER INC. CM6330_CM6630_CM6730_CM6830
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
NVIDIA High Definition Audio

My Computer My Computer

At a glance

Windows 10 Pro 64 bitAMD A4-5300 APU with Radeon(tm) HD Graphics8.00 GBAMD Radeon HD 7480D
Computer type
PC/Desktop
Computer Manufacturer/Model Number
ASUS A85XM-A custom build
OS
Windows 10 Pro 64 bit
CPU
AMD A4-5300 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. A85XM-A
Memory
8.00 GB
Graphics Card(s)
AMD Radeon HD 7480D
Sound Card
(1) High Definition Audio Device (2) Realtek High Definiti
Monitor(s) Displays
HP W2072a 20 inch Led Backlit Monitor
Screen Resolution
1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA DT01ACA100 SATA Disk Device
Keyboard
Acer
Mouse
Acer
Internet Speed
varies
Antivirus
Windows Defender Antivirus
Browser
Waterfox, Edge
You do not have the sound hardware driver, only the generic, basic function, Windows installed High Definition driver. Check with the PC vendor for the correct sound driver. May be Realtek but could be some other such as Conexant.

Second the Virtual Audio Cable is a software program that emulates Stereo Mix so you can record streaming audio from the Internet. That should only be used if the regular (hardware) sound driver does not have that.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Here are my specs as provided by the link:
 

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My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz8.00 GBNVIDIA GeForce GTX 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus CM6330_CM6630_CM6730_CM6830-8
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz
Motherboard
ASUSTeK COMPUTER INC. CM6330_CM6630_CM6730_CM6830
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
NVIDIA High Definition Audio
Unfortunately that does not help. The specific ASUS model number is needed, at a minimum. Click on my "My System Specs" to see how we do it.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Filled in hopefully relevant information in my system specs section of my profile.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz8.00 GBNVIDIA GeForce GTX 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus CM6330_CM6630_CM6730_CM6830-8
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz
Motherboard
ASUSTeK COMPUTER INC. CM6330_CM6630_CM6730_CM6830
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
NVIDIA High Definition Audio
Hi hereforjustthis, Thank you for filling out the specs, but it still shows 4 Asus models.

Under the startorb could you type in system information, and see if Asustek and a model no. is there

Is there a label on the pc anywhere to show the model no.

Can you enter the bios to see the exact model :D
 

My Computer My Computer

At a glance

Windows 10 Pro 64 bitAMD A4-5300 APU with Radeon(tm) HD Graphics8.00 GBAMD Radeon HD 7480D
Computer type
PC/Desktop
Computer Manufacturer/Model Number
ASUS A85XM-A custom build
OS
Windows 10 Pro 64 bit
CPU
AMD A4-5300 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. A85XM-A
Memory
8.00 GB
Graphics Card(s)
AMD Radeon HD 7480D
Sound Card
(1) High Definition Audio Device (2) Realtek High Definiti
Monitor(s) Displays
HP W2072a 20 inch Led Backlit Monitor
Screen Resolution
1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA DT01ACA100 SATA Disk Device
Keyboard
Acer
Mouse
Acer
Internet Speed
varies
Antivirus
Windows Defender Antivirus
Browser
Waterfox, Edge
Okay, so this is what it lists under System Info. I also took a look at the motherboard itself and I *think* this is the model number: P8H61-M PRO CM6630-8 DP MB
 

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My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz8.00 GBNVIDIA GeForce GTX 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus CM6330_CM6630_CM6730_CM6830-8
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz
Motherboard
ASUSTeK COMPUTER INC. CM6330_CM6630_CM6730_CM6830
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
NVIDIA High Definition Audio
Hi Hereforjustthis, Click on the link below, and type in the search box, CM6630, Drivers and Utilites,

and the Realtek HD Audio Manager is listed there to download. :D




Asus Motherboard Drivers.
 

My Computer My Computer

At a glance

Windows 10 Pro 64 bitAMD A4-5300 APU with Radeon(tm) HD Graphics8.00 GBAMD Radeon HD 7480D
Computer type
PC/Desktop
Computer Manufacturer/Model Number
ASUS A85XM-A custom build
OS
Windows 10 Pro 64 bit
CPU
AMD A4-5300 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. A85XM-A
Memory
8.00 GB
Graphics Card(s)
AMD Radeon HD 7480D
Sound Card
(1) High Definition Audio Device (2) Realtek High Definiti
Monitor(s) Displays
HP W2072a 20 inch Led Backlit Monitor
Screen Resolution
1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA DT01ACA100 SATA Disk Device
Keyboard
Acer
Mouse
Acer
Internet Speed
varies
Antivirus
Windows Defender Antivirus
Browser
Waterfox, Edge
So I downloaded the Realtek driver and the problem persists, but now I see this:
 

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My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz8.00 GBNVIDIA GeForce GTX 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus CM6330_CM6630_CM6730_CM6830-8
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz
Motherboard
ASUSTeK COMPUTER INC. CM6330_CM6630_CM6730_CM6830
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
NVIDIA High Definition Audio
There are headphones currently plugged in. I hear the usual computer background static when I have them in, but no actual audio.

Edit: Neat, Realtek HD Audio Manager will no longer open.
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz8.00 GBNVIDIA GeForce GTX 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus CM6330_CM6630_CM6730_CM6830-8
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz
Motherboard
ASUSTeK COMPUTER INC. CM6330_CM6630_CM6730_CM6830
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
NVIDIA High Definition Audio
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