Help - BSOD Win7 64 bit

[fringelunatic]

Hi everyone

I'm getting a BSOD when my computer is unattended. Not sure whether it'sdoing it in hibernation or what. Also worthy of note my computer and monitors will no longer power down according to power savings setting (after 30 min). The attachment is a DMP file, I just had to rename it ZIP because I couldn't attach it otherwise.

Weirdest thing:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

 

[Capt.Jack Sparrow]

Hello, Welcome to SF,

The Zip file that you have attached is corrupted. Could you re-post it

Good Luck,
Captain

 

[fringelunatic]

I have attached

 

[fringelunatic]

Does that zip open

 

[Capt.Jack Sparrow]

Does that zip open

Yup .. Let me run the analysis

- Captain

 

[fringelunatic]

I can't view the DMP file in Win Debugger because there is an issue with symbols. Can someone have a look for me.. please?

 

[fringelunatic]

Awesome! Thank you!

 

[Capt.Jack Sparrow]

View attachment 53986

I have attached

I guess the issue is with 1394ohci.sys i would recommend to Update the 1394 driver or revert it to Legacy driver. Follow this article How to Revert the Win7 1394ohci.sys to the Legacy Driver. Update your BIOS firmware. Also found the ASACPI.sys dated 2005 which is well known for problem it your Asus Utility if your not using it just uninstall it or go to Asus website and update with the latest driver or download it from Asus website.

Hope this helps,
Captain

 

[fringelunatic]

I guess the issue is with 1394ohci.sys i would recommend to Update the 1394 driver or revert it to Legacy driver.

How/where do I update it?

Update your BIOS firmware.

No significant updates or bug fixes, but I will for good measure

Also found the ASACPI.sys dated 2005 which is well known for problem it your Asus Utility if your not using it just uninstall it or go to Asus website and update with the latest driver or download it from Asus website.

I don't follow this at all. Please explain

 

[Capt.Jack Sparrow]

Ok did you check the Link i posted How to Revert the Win7 1394ohci.sys to the Legacy Driver Follow the exact steps that should fix the issue.

Here View attachment 53987 ASACPI.sys download and install it

Hope this helps,
Captain

 

[fringelunatic]

Cpt Jack, only thing I did was install Asus AI Suite and that fixed my power off problem (Windows would not power off to sleep mode) AND the blue screen problem (so far so good).

So THANK YOU!!!

 

[fringelunatic]

Bonus round Cpt Jack: why does my hard drive chatter incessantly upon recovery from sleep mode? Sounds like it is defragging but I know it's not.

 

[Capt.Jack Sparrow]

Cpt Jack, only thing I did was install Asus AI Suite and that fixed my power off problem (Windows would not power off to sleep mode) AND the blue screen problem (so far so good).

So THANK YOU!!!

Glad that you got it working. Run the HD Diagnostic

Good Luck,
Captain