Help BSOD

[dowen01]

Problem signature Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.4 Locale ID: 2057 Extra information about the problem BCCode: 124 BCP1: 00000000 BCP2: 87570024 BCP3: F2000040 BCP4: 00000800 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Bucket ID: 0x124_GenuineIntel__UNKNOWN Server information: 86de8a17-4dba-4e2d-ac4a-a02859ed6813 Any ideas guys?

 

[zigzag3143]

Problem signature Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.4 Locale ID: 2057 Extra information about the problem BCCode: 124 BCP1: 00000000 BCP2: 87570024 BCP3: F2000040 BCP4: 00000800 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Bucket ID: 0x124_GenuineIntel__UNKNOWN Server information: 86de8a17-4dba-4e2d-ac4a-a02859ed6813 Any ideas guys?

Any chance you can go into c:\windows\minidump, zip the dump file (*.dmp) and upload it to us.

Let us know if yoou need help with any of this

Ken

 

[H2SO4]

0x124 = Machine Check Exception

It's a hardware error report being passed along by Windows. Make sure the box is not over-clocked or under-cooled. Run memory diagnostics. Remove any new hardware as a test, in particular if it was added just prior to the onset of crashes.

 

[dowen01]

There has been no new hardware and it has 7 fans lol ps here is the dmp file

 

[H2SO4]

There has been no new hardware and it has 7 fans lol ps here is the dmp file

This is a cut'n'paste from the debugger's automated analysis of your minidump (unclouded by potential personal bias):

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
​

As a suggestion, try updating your BIOS, updating all drivers, and have a go at running memory diagnostics.

Beyond that, it's time to start ripping out non-essential hardware in the hope that a culprit will be identified through a sudden lack of ongoing BSODs.

 

[buliij]

Hi guys

My notebook suddenly shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 2057

Additional information about the problem:
BCCode: a
BCP1: 00000013
BCP2: 00000002
BCP3: 00000001
BCP4: 8404D0AC
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

what should I do?

 

[zigzag3143]

Hi guys

My notebook suddenly shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 2057

Additional information about the problem:
BCCode: a
BCP1: 00000013
BCP2: 00000002
BCP3: 00000001
BCP4: 8404D0AC
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

what should I do?

The first thing you should is to start your own thread. You will get so much more help in a current thread than one that 8 months old.

Also with BSOD's we need the actual dmp file created when you computer crashed. Please use these instructions to find and upload them to use.

thanks

Ken

 

[buliij]

dmp file

Thank you

 

[ttran]

rt86win7.sys is blamed, and it's your RealTek networking driver.
It's most likely the driver that's at fault, but it could also be an issue with the card itself.

I would first try downloading the most current Windows 7 driver from the Realtek website: Realtek
Then uninstall the currently installed network drivers,
Then install the one you downloaded

BugCheck A, {13, 2, 1, 8404d0ac}

Unable to load image \SystemRoot\system32\DRIVERS\Rt86win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )

Followup: MachineOwner
---------

Update these out of date drivers:

AGRSM    AGRSM.sys    Mon Nov 10 21:56:37 2008 (49184BA5)
ATKACPI  ATKACPI.sys  Thu Dec 14 14:11:57 2006 (4580F93D)

Let us know if you need help

Tuan

 

[buliij]

thank you
It seems working

 

[ttran]

thank you
It seems working

Good, glad to hear that

 

[kjones6708]

Crashes suddenly almost weekly

My Toshiba seems to get this static screen randomly when I am in the middle of taking notes or just browsing. I got this message today.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 00000020
BCP2: 8560D000
BCP3: 8560D300
BCP4: 08600000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1