Help can't do a system restore

[d12bn]

I had a virus and also cannot remove two programs. I downloaded Revo Installer Pro and removed the programs. Also was able to get rid of virus in same mode. Now I can't get online but I'm connected to the internet. So I decided to do a system restore and I get the message

System restore does not appear to be functioning correctly on this system. A Volume Shadow Copy Service component encountered an unexpected error. Check the application event log for more information (0x80042302)

Any advice is greatly appreciate

 

[richc46]

I had a virus and also cannot remove two programs. I downloaded Revo Installer Pro and removed the programs. Also was able to get rid of virus in same mode. Now I can't get online but I'm connected to the internet. So I decided to do a system restore and I get the message

System restore does not appear to be functioning correctly on this system. A Volume Shadow Copy Service component encountered an unexpected error. Check the application event log for more information (0x80042302)

Any advice is greatly appreciate

Type system restore in the help section. Then go to turn of, and then do it. Its a simple solution, but just yesterday, someone was very grateful for the advice when I gave it to him because it worked. You may want to turn off your computer before turning SR back on. Let us know.

If it does not work, I came up with this bad news,

http://social.technet.microsoft.com...l/thread/10da6181-21ba-45f5-bd8e-28e515d187b9

 

[d12bn]

It won't let me turn it off

 

[richc46]

It won't let me turn it off

This is my suggestion. You had a virus, at a minimum SR is screwed up. You probably will have additional problems later on. I would try these 3 in the order given.

Try to turn off SR in safe mode.
Go back to a system image restore point. If that can be done
Try a win 7 DVD reapair. That is merely doing an upgrade over your present OS.
Finally, just re install.

 

[d12bn]

done

Reinstalled windows

Thanks everyone

 

[richc46]

Good for you. Hope that I helped

 

[manu2113]

hello,

I am same problem can some one please tell me how to get rid of this problem ?

thanks

 

[severedsolo]

Hi manu, have you tried doing a system restore in safe mode? restart your computer, spam f5 until you get a menu asking which Operating system to boot, highlight windows 7 and then press f8 go to "boot in safe mode" and then press enter, normally, if a system restore fails, for me at least, its because the anti-virus is interfering with it

 

[electrotune1200]

Are you by any chance using Norton as your security suite?

 

[manu2113]

no, i m a not using norton and i cant still use system restore in safe mode.

I m getting this error

System restore does not appear to be functioning correctly on this system. A Volume Shadow Copy Service component encountered an unexpected error. Check the application event log for more information (0x80042302)


I cant use anything on the PC no internet, i cant run any programme nothing.

 

[electrotune1200]

If you have access to nothing on your PC


You can try running a system repair from your windows disc. If this completes successfully, I'd try running a scan for malware.

Or...

You can go the extra mile and do a clean installation. You will be able to access your previous Windows installation data from the "Windows.old" folder after reinstall.

 

[manu2113]

thanks everyone, i did the clean installtion again and got rid of the windows old files thank u very much

 

[richc46]

Sorry that you had to go to that extent, but glad that its working, again.