Help, got BSOD.

Kukeke

New member
Local time
9:46 PM
Messages
1
Hi
I have a problem on my Asus K53S.
Random program creshes and then trying to restart i get BSOD.
I ran self diagnostics tool and put the log in the attachment.
Excuse my bad english.
 

My Computer

OS
Windows 7 Home Premium 64bit
Welcome to SevenForums

Your BSOD was caused by outdated video card drivers.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR="red"]BugCheck 116[/COLOR], {fffffa8005b384e0, fffff8800ffba250, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : [COLOR="red"]nvlddmkm.sys[/COLOR] ( nvlddmkm+158250 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

[COLOR="red"]VIDEO_TDR_FAILURE (116)[/COLOR]
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8005b384e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800ffba250, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+158250
fffff880`0ffba250 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`039da988 fffff880`10b32000 : 00000000`00000116 fffffa80`05b384e0 fffff880`0ffba250 00000000`00000000 : nt!KeBugCheckEx
fffff880`039da990 fffff880`10b31d0a : fffff880`0ffba250 fffffa80`05b384e0 fffffa80`0877ed50 fffffa80`0871a410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`039da9d0 fffff880`0fe0ff07 : fffffa80`05b384e0 00000000`00000000 fffffa80`0877ed50 fffffa80`0871a410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`039daa00 fffff880`0fe39b75 : 00000000`ffffffff 00000000`00002300 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`039daae0 fffff880`0fe382bb : 00000000`00000102 00000000`00000000 00000000`00002300 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`039dab10 fffff880`0fe0b2c6 : ffffffff`ff676980 fffffa80`0871a410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`039dabb0 fffff880`0fe37e7a : 00000000`00000000 fffffa80`0877ad50 00000000`00000080 fffffa80`0871a410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`039dacc0 fffff800`02f6096a : 00000000`02c75f74 fffffa80`08334a10 fffffa80`05801b30 fffffa80`08334a10 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`039dad00 fffff800`02c9fac6 : fffff880`009eb180 fffffa80`08334a10 fffff880`009f5f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`039dad40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+158250
fffff880`0ffba250 4883ec28        sub     rsp,28h

SYMBOL_NAME:  nvlddmkm+158250

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dca41c8

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0fe62000 fffff880`10ad2680   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: [COLOR="red"]nvlddmkm.sys[/COLOR]
    Timestamp:        [COLOR="Red"]Wed May 11 13:59:04 2011[/COLOR] (4DCA41C8)
    CheckSum:         00C81304
    ImageSize:        00C70680
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

First uninstall older drivers:
Click on the Start :orb: ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to NVIDIA, then delete remnants of driver using Driver Sweeper
For more reference, go though: http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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