Help me please =(

[lionelmessi]

Hi all , i got a hp touchsmart .. it's been a while! i did something stupid , that a was a while ago too ! when windows 7 came out i directly formatted my touchsmart and install windows 7 ! well how fool of me isn't it ? the touchsmart software is gone so yeah.. it had windows vista on it!
Now what i wana do is restore it to its factory image .. i still have the drive d factory image.. but when i restart my pc and press f11 to restore the image , nothing happens! it just starts the pc normally. Is there anyone i can do restore the factory image? i really wana restore it to the way it was ? please help , thanks alot.

 

[theog]

Try a search on HP web site.

 

[gregrocker]

If you look on the HP website Support Downloads page for your model, it may well have the Touchsmart software for you to download to Windows 7.

If this doesn't work for you, unhide files in Control Panel>Folder Options to post back a screenshot of the contents of the Recovery Partition as we might be able to help you run it by mounting an ISO file. Use Snipping Tool in Start Menu, attaching file with paper clip in reply box.

 

[lionelmessi]

i tried , but couldn't find any! well i did unhide the files and im going to post the pictures here ! ITS WELL WEIRD ! The D drive is 11gb and it says 1.50gb free , when i open it all i see is a recovery file and nothing it , right click on the properties and its just 4mb?

 

[gregrocker]

Download and install Partition Wizard to Explore Partition of the D Drive. Post back a screenshot of what it finds.

Free Download Partition Wizard

 

[lionelmessi]

Hey man just did what you said and i found stuff :0 its really weird ! some one said to me , when i installed windows 7 it destroyed the recovery and stuff ! but i didn't quite get them.. anyways here's the screenshot.

 

[theog]

In your C: drive is there a folder called Windows.old?

 

[gregrocker]

You still have the recovery partition intact there. Let us see the contents of the Recovery folder.

If you have windows.old in the root of the C drive, then you can roll back to Vista using that.

I am not sure why you want to roll back to Vista. Win7 is optimized for touch-screen computers. If you are unable to look for the touchscreen software on the Support Downloads page for your exact computer model, then post back your model number so we can do it for you.

 

[lionelmessi]

noo there is no windows old in my c drive , i want to roll back to vista just to get my touchsmart software back and theen ill update my computer the right way without losing the smart center software .. got me now , and hp .. there rules are just stupid! you can't download the smart center.. i tried but it didn't work..
my model is Hp Touchsmart IQ512me

 

[vicvic]

hi

i think you need this program to recover to vista. There seems to be a bug in the software and this little update helps you to run recovery and use f11- all mentioned in the notes to do with the update

this is 32 bit http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-77533-1&lc=en&dlc=en&cc=au〈=en&os=4062&product=3804379

this is 64 bit
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-77533-1&lc=en&dlc=en&cc=au〈=en&os=4063&product=3804379

good luck

 

[ickymay]

couldn't you just go to the HP website and install the touch smart software onto your windows 7 installation ?

 

[madmansam]

Have a look at this http://www.mediafire.com/?nyzlcwmmzaw
I hope I am not in breach of the forums rules,,
Please delete if I am ..

 

[ickymay]

Have a look at this sp37504.exe
I hope I am not in breach of the forums rules,,
Please delete if I am ..

It's the HP touchsmart application update , in case your wondering

 

[lionelmessi]

Hey man , i know about those updates .. tried them before it didn't work ! =[
it says your system does not meet the requirments.. somethin like that , went to the troubleshoot page in hp , did what they said and still same error.
So what ill do now is ill install vista again , and try f11 ? what do you think?

 

[theog]

Hey man just did what you said and i found stuff :0 its really weird ! some one said to me , when i installed windows 7 it destroyed the recovery and stuff ! but i didn't quite get them.. anyways here's the screenshot.

Can you do a screenshot of all the files in Recovery & Preload.

 

[lionelmessi]

i did post a screen shot of the files in the recovery , it's in page 1 ?? check it again

 

[ickymay]

Hey man , i know about those updates .. tried them before it didn't work ! =[
it says your system does not meet the requirments.. somethin like that , went to the troubleshoot page in hp , did what they said and still same error.
So what ill do now is ill install vista again , and try f11 ? what do you think?

I would pursue this error and call hp to get it working, it could be something simple like picking 32 or 64 bit file etc ??

 

[gregrocker]

Actually you didn't post back a screenshot of the Recovery folder contents as requested. Have been waiting to see it.

What happens when you tap the key given on first bootup screen for Recovery? Will it start? Check your manual for the exact key combination to start Recovery from BIOS boot screen.

 

[lionelmessi]

there you go.. contents of the recovery folder

http://www.sevenforums.com/attachme...411d1264592380-help-me-please-d-partition.jpg

well , all i have to do is press f11 at startup and then it should load the recovery manager.. but it doesn't..

 

[gregrocker]

The Recovery Folder is actually the 4th sub-folder shown there. Needs to have the + expanded so we can see the contents. Post multiple screenshots to include all of it if necc.

You can also look through all of the other folders for an .iso or .exe file and post that too.

Others may see something different, or know of another place to look for a possible .iso file to mount, or .exe file to run to trigger Recov.