Help! nothing works

[creator66]

Hello
A while ago I downloaded an adobe program and restarted my computer. When it restarted, it went to the startup repair menu, only that the menu does'nt appear, only the background and mouse. I made a startup repair disc and made the disc drive load first and everything but it does'nt work, it goes to startup repair with no menu. I have no windows 7 install disc and would prefer not to wipe the computer, though I will if I have to. I don't want to pay to get it fixed and am desperate to get it working.
Thanks in advance.:sarc:

 

[speedgamer01]

Welcome to Sevenforums creator!
When you boot, right before the windows press F8 many times and a screen will come up with boot options...
Select 'use last known good config', now your windows will boot.

 

[creator66]

I tried that the next morning and it restarted after displaying the windows logo. Any other suggestions?

 

[richnrockville]

Hello
A while ago I downloaded an adobe program and restarted my computer. Thanks in advance.:sarc:

Welcome to the windows 7 forums.

What adobe program did you download, and can we assume that it was directly from adobe?

Rich

 

[creator66]

It was from a third party

 

[richnrockville]

It was from a third party

That could be your problem. I would never download adobe products from anyone but adobe.

What was the name of the site?

From my first cut at this, I would assume that the site gave you a bad guy and it totally messed up your PC. I would recommend a re-install of Windows.

Rich

 

[creator66]

How do I do this?

 

[speedgamer01]

This is the only installation method that you can use right now, a clean installation.
http://www.sevenforums.com/tutorials/20146-custom-install-windows-7-a.html

Please don't start it yet. Do you have a second partition/second HDD/any 16gig pendrive?

SG

 

[creator66]

1. I'm sorry to say I don't have and installation disc
2. Can you please exPlain what you men about the drives? I'm no expert

 

[speedgamer01]

Open explorer (the file browser) there you see your C: drive, are there any others?

 

[creator66]

No there went but I am still stuck with the problem of no way of reinstalling windows

 

[speedgamer01]

Put in the disk, reboot hit F12 when you see the bios screen, select CD-ROM
Now, install should start like 'press any key to continue'

 

[creator66]

I don't think so but I still don't think I have an installation disc

 

[speedgamer01]

Are you using a laptop? In case that ur windows is not genuine, and u don't have disk I can't help much.

 

[creator66]

Yeah I have a laptop. So what can I do now? I need my laptop for work. Not so much the files on it so much as he laptop itself. What can I do????!!!!!!!

 

[richnrockville]

Tell us what kind of laptop model and manufacturer so that we can give you some options..

Rich

 

[creator66]

All I know is that it's just a couple of months over a year old and it's an acer laptop. Other than that I don't know. If you need more info can you tell me where to find it?

 

[creator66]

Where and how do I get an installation disc

 

[Victor6799]

As speedgamer01 said the laptop should come with a second and third partition which contains the imaging file to reinstall or repair your installation. Also one of the partition could contain the diagnostic software to check the hardware and what not. For the laptop you can check the underside of the latptop to see what is the model number and once we know what the model we should be able to guide you through recovery of the OS.

Hope the above helps

Victor

 

[torre]

So have you tried pressing F8 or F10 on startup ?