Help on BSOD

S

sandamine

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Local time
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Ok. Firstly i am not a computer whiz like many others on this site. I hope i have followed the posting rules properly. I desperately need help on this. I have included the screenies in the second file

Is Windows 7 . . .
x86 (32-bit) or x64 ? - I think 64 not really sure -
the original installed OS on the system? - I think windows 7
an OEM or full retail version? - Its OEM - OEM = came pre-installed on system - Full Retail = you purchased it from retailer
What is the age of system (hardware)? - 4-5Months I Guess
What is the age of OS installation (have you re-installed the OS?) - 4-5Months I Guess and i have not reinstalled it
 

My Computer

OS
Windows 7 Home Premium
Looks like you have some network issues going on. I would update your Broadcom network adapter and see if the problem continues.

Code: 
k57nd60a.sys Fri Oct 16 06:29:38 2009 (4AD84B12)
Broadcom.com - Broadcom License Agreement

If the problem continues then enable driver verifier -
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Fri Apr 29 13:51:22.391 2011 (UTC - 4:00)
System Uptime: 0 days 1:09:50.702
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 11/13/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 580 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Fri Apr 29 12:41:02.435 2011 (UTC - 4:00)
System Uptime: 0 days 1:56:00.771
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 11/13/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 580 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
How do i update my Broadcom network adapter??
 

My Computer

OS
Windows 7 Home Premium
Download the zip from the link above and extract the files to a folder on your desktop. Call the folder "drivers". Then go into device manager (type device manager in the start menu and hit enter). Expand the network adapters section and right click on your network adapter (should say broadcom) and choose update driver software. Then choose browse my computer for driver software and choose the folder on your desktop. Hit next and it should install the newest driver.
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
I am having bsod error like hell. help is really appreciated
 
Last edited:

My Computer

OS
Windows 7 Home Premium
Help Me Out Please

Ok guys i desperately need help on this i am not a computer genius but most of my work needs the computer. I have contacted the technical support twice. Twice i was told to restore to factory settings now the guys is saying i need to reinstall windows. personally i usually rely on their advice but now i am having so much data loss and the bsod is back and worse:cry::cry::cry::cry:. Please Please Help Me Out here.:cry:
 

My Computer

OS
Windows 7 Home Premium
As I said the first time, you need to update your network card drivers. I explained a step by step on how to update them in my previous post.

Can you also enable driver verifier - http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Thu May  5 03:50:35.052 2011 (UTC - 4:00)
System Uptime: 0 days 2:40:33.989
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 11/13/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 580 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed May  4 12:30:49.997 2011 (UTC - 4:00)
System Uptime: 0 days 0:21:26.934
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 11/13/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 580 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed May  4 12:09:01.622 2011 (UTC - 4:00)
System Uptime: 0 days 1:00:53.559
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 11/13/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 580 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed May  4 11:07:46.021 2011 (UTC - 4:00)
System Uptime: 0 days 0:49:54.332
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 11/13/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 580 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed May  4 10:17:23.443 2011 (UTC - 4:00)
System Uptime: 0 days 2:57:19.380
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 11/13/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 580 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed May  4 07:19:42.664 2011 (UTC - 4:00)
System Uptime: 0 days 0:20:38.600
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 11/13/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 580 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed May  4 06:13:24.838 2011 (UTC - 4:00)
System Uptime: 0 days 4:01:37.149
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 11/13/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 580 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue May  3 07:40:05.886 2011 (UTC - 4:00)
System Uptime: 0 days 0:16:43.198
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 11/13/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 580 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
Ah About this if i update it from the link{the driver} my broadband doesnt connect after the update i had to do rollback driver to connect to my net. When i update and try to connect it comes Error 651 the modem or the other connecting device has reported
so is there any other way other than that??
Thank you in advance
 

My Computer

OS
Windows 7 Home Premium
sandamine said:
Ah About this if i update it from the link my broadband doesnt connect after the update i had to do rollback driver to connect to my net
Click to expand...

Ok. Then enable driver verifier.

Your crashing are being caused by some type of Network Input/Output error. Do you have any 3rd party firewalls installed? Any internet protection? What type of antivirus are you running?
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
I got mcafee as antivirus. Firewalls no idea. i guess mcafee. internet protection? no idea.
I guess i must have failed to mention i am more nub than a rookie. Is it natural for a comp to lagg if you enable driver verifier??
btw i gotta select all the drivers not provied by microsoft right?
 

My Computer

OS
Windows 7 Home Premium
sandamine said:
I got mcafee as antivirus. Firewalls no idea. i guess mcafee. internet protection? no idea.
I guess i must have failed to mention i am more nub than a rookie. Is it natural for a comp to lagg if you enable driver verifier??
Click to expand...

Try removing your McAfee How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Once it is removed, I would like you to go without an AV and see if the crashes continue. Don't download anything that's not from a trusted source and don't go to sites that could potentially contain malware/virus'.

Yes. Driver verifier puts a lot of stress on the computers drivers to get them to crash
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
Shall i do the driver verifier part now or the mcafee removal part now?If you dont mind me asking after i get a bsod with my driver verifier on should i repeat the previous steps or are there some new steps??
 

My Computer

OS
Windows 7 Home Premium

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
Thanks a lot i will keep my driver verifier on for 24hours.
 

My Computer

OS
Windows 7 Home Premium
I guess 24hours arent needed i got a bsod now what do i do. it restarted my pc
 

My Computer

OS
Windows 7 Home Premium

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
The Report

Ok Here It Is
could it be because of my utorrent software
 

My Computer

OS
Windows 7 Home Premium
sandamine said:
Ok Here It Is
could it be because of my utorrent software
Click to expand...

Could possibly be that. It has to do with something that is sending/receiving data packets. Have you removed McAfee yet?

BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Thu May  5 10:08:13.931 2011 (UTC - 4:00)
System Uptime: 0 days 0:11:58.258
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_VRF_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 11/13/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 580 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Thu May  5 07:13:49.011 2011 (UTC - 4:00)
System Uptime: 0 days 3:22:51.338
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 11/13/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 580 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Thu May  5 03:50:35.052 2011 (UTC - 4:00)
System Uptime: 0 days 2:40:33.989
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 11/13/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 580 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
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