Help please...can't save anything from Word or Notepad

apple2005

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Since few days, when I want to save anything from Word OR notepad. I cannot because there is no option to write the name of the file.A new windows appear, where there are buttons to save or cancel but no place to write the name of file....completely weird.

I hope that I made you understood,what I mean??? One thong I want to mention that recently my Antivirus deleted notepad2.exe and reported as trojan or virus.

Please help me?
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite A205-S5880
OS
windows seven
CPU
Intel Pentium Dual core T2390
Motherboard
Intel GM 695
Memory
3 GB
Graphics Card(s)
Intel GM 965/GML 960
Sound Card
Intel 82801HB ICH8
Hard Drives
200 GB
PSU
Intel GM965/GML960 Chipset - Integrated Graphics 0 [C0] [Tos
Since few days, when I want to save anything from Word OR notepad. I cannot because there is no option to write the name of the file.A new windows appear, where there are buttons to save or cancel but no place to write the name of file....completely weird.

I hope that I made you understood,what I mean??? One thong I want to mention that recently my Antivirus deleted notepad2.exe and reported as trojan or virus.

Please help me?

apple

Hi and welcome to seven forums

Could you use the snipping tool ( built in (type snip in searcH)) to take a screenshot of the save dialog box. Also what antivirus are you using? could you also fill in system specs (lower left corner) so we know what hardware you have

Thanks
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
apple

Hi and welcome to seven forums

Could you use the snipping tool ( built in (type snip in searcH)) to take a screenshot of the save dialog box. Also what antivirus are you using? could you also fill in system specs (lower left corner) so we know what hardware you have

Thanks

Thanks for your reply.
I am using windows 7 ultimate build 7232. I am using AVG free antivirus.
 

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My Computer

Computer Manufacturer/Model Number
Toshiba Satellite A205-S5880
OS
windows seven
CPU
Intel Pentium Dual core T2390
Motherboard
Intel GM 695
Memory
3 GB
Graphics Card(s)
Intel GM 965/GML 960
Sound Card
Intel 82801HB ICH8
Hard Drives
200 GB
PSU
Intel GM965/GML960 Chipset - Integrated Graphics 0 [C0] [Tos
No suggestions????
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite A205-S5880
OS
windows seven
CPU
Intel Pentium Dual core T2390
Motherboard
Intel GM 695
Memory
3 GB
Graphics Card(s)
Intel GM 965/GML 960
Sound Card
Intel 82801HB ICH8
Hard Drives
200 GB
PSU
Intel GM965/GML960 Chipset - Integrated Graphics 0 [C0] [Tos
Since few days, when I want to save anything from Word OR notepad. I cannot because there is no option to write the name of the file.A new windows appear, where there are buttons to save or cancel but no place to write the name of file....completely weird.

I hope that I made you understood,what I mean??? One thong I want to mention that recently my Antivirus deleted notepad2.exe and reported as trojan or virus.

Please help me?

apple

was notepad2 a file you installed or was it a virus? did you run a complete virus scan since then? Are you 32 bit? You can run the system file checker sfc /scannow and if that doesnt help can you do a restore to a previous state when it worked?

Let us know

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
apple

was notepad2 a file you installed or was it a virus? did you run a complete virus scan since then? Are you 32 bit? You can run the system file checker sfc /scannow and if that doesnt help can you do a restore to a previous state when it worked?

Let us know

Ken

Thanks zigzag for your continuous support.
Actually I installed this program notepad2. But when I installed MBM(malwarebytes antimalware), then it removed it as trojan.

My system is 64 bits.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite A205-S5880
OS
windows seven
CPU
Intel Pentium Dual core T2390
Motherboard
Intel GM 695
Memory
3 GB
Graphics Card(s)
Intel GM 965/GML 960
Sound Card
Intel 82801HB ICH8
Hard Drives
200 GB
PSU
Intel GM965/GML960 Chipset - Integrated Graphics 0 [C0] [Tos

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
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