Help please -

[Tomd17890]

Hi, This morning i accidentally downloaded some software which i didn't realise what it was, Turns out it was a virus, But after scanning my laptop it turns out i have no virus, But whenever i restart my laptop, this appears.

​

If i click cancel it re-opens, and I am worried to click ok incase it lets a virus into my system, any help will be appreciated.

 

[DBone]

Don't run it. You said you scanned your laptop, with what? For starters you need to download and run Malwarebytes, then do an online scan with SUPERantispyware. Once you run those and remove anything that they find, then run a scan with HitMan Pro.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download
SUPERAntiSpyware.com - SUPERAntiSpyware Portable Scanner
Downloads - SurfRight

 

[Tomd17890]

I used Avast to scan my laptop, i was told it was the best free antivirus, as i am only 16 years old i cannot afford any antivirus such as kaspersky.

I am currently downloading and running them softwares you told me too, i will update to tell you any results.

 

[Tomd17890]

I have ran Malware bytes and am running a superantispyware now, I have removed all of the things that Malwarebytes found and SuperAntiSpyware has found some but it is still scanning, I believe after doing both of these the issue should be fixed.

 

[DBone]

avast! is as good as it gets for free antivirus protection, but it still needs help from the user not to download stuff carelessly. You can use VirusTotal - Free Online Virus, Malware and URL Scanner to check a download before running it. You can also do a right click scan with both Malwarebytes and Hitman Pro once you have installed them. After the download is verified as clean, then it is safe to run.

Let me know what you find.

 

[DBone]

I have ran Malware bytes and am running a superantispyware now, I have removed all of the things that Malwarebytes found and SuperAntiSpyware has found some but it is still scanning, I believe after doing both of these the issue should be fixed.

Make sure you end with a Hitman Pro scan.