Help Please

J

joker007

New member
Local time
8:52 AM
Messages
32
Hi guys. I would be very grateful if you could help with attached mini dump of bsod. Ever since upgrading to HD 5850 and new PSU my system has turned from rock solid stable to a 2d nightmare. Having done a lot of reading regarding gddr 5 and changing 2d clocks I set the memory frequency to be the same whether it was 2d or 3d running. This stopped the flickering when running dual monitors. When Gaming the PC has always been fine, Never crashing. However, in 2d whether surfing the net or just idle I would get random crashing resulting in either a frozen system or corrupted screens. Horizontal lines, random colours. After running Driver Verifier I am receiving the message " a faulty driver on the kernel stack must be replaced with a working one" Also when running driver verifier I can no longer boot to windows unless I use safe mode. I have uninstalled all ATI drivers and used Driver sweeper to clear all traces but am still getting this message. Any Ideas? Please see inclosed mini dump.
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Q6700
Motherboard
MSI 975x Platinum Power Up Edition
Memory
4gb Corsair DDR 2
Graphics Card(s)
HD 5850
Sound Card
Sound Blaster Audigy
Looks like AVG Free is causing your issue. Try removing it and see if you are stable again.

~Lordbob
 

My Computer

Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough
Pretty straightforward, AVG is causing the issue. Please remove it with this tool: http://download.avg.com/filedir/util/avg_arv_sup_____.dir/avgremoverx64.exe

Replace with MSE: http://www.microsoft.com/security_essentials

Code: 
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_062310-17562-01.zip\062310-17562-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a1b000 PsLoadedModuleList = 0xfffff800`02c58e50
Debug session time: Tue Jun 22 20:15:56.708 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:52.490
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {0, 0, 0, 0}

Unable to load image \SystemRoot\System32\Drivers\avgtdia.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgtdia.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys
Probably caused by : avgtdia.sys ( avgtdia+7faf )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000000000, caller is trying to allocate zero bytes
Arg2: 0000000000000000, current IRQL
Arg3: 0000000000000000, pool type
Arg4: 0000000000000000, number of bytes

Debugging Details:
------------------


BUGCHECK_STR:  0xc4_0

CURRENT_IRQL:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  avgnsa.exe

LAST_CONTROL_TRANSFER:  from fffff80002f153dc to fffff80002a8b600

STACK_TEXT:  
fffff880`083be5b8 fffff800`02f153dc : 00000000`000000c4 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`083be5c0 fffff800`02f15e1b : fffffa80`073b2e80 fffff800`02f27057 fffffa80`073b2e80 fffff980`2baf0f90 : nt!VerifierBugCheckIfAppropriate+0x3c
fffff880`083be600 fffff800`02f26df8 : 00000000`f24b5357 00000000`00000080 00000000`00000000 00000000`00000000 : nt!ExAllocatePoolSanityChecks+0xcb
fffff880`083be640 fffff800`02f2709d : fffff980`1d550ec0 fffff980`2bafefb8 00000000`f24b5357 00000000`00000000 : nt!VeAllocatePoolWithTagPriority+0x88
fffff880`083be6b0 fffff880`03b36707 : fffffa80`0395ba20 fffff880`00000008 fffff800`00000000 00000000`00000003 : nt!VerifierExAllocatePoolWithTag+0x1d
fffff880`083be6f0 fffff880`03a38faf : fffff980`2bafeea0 fffff980`2bafeea0 fffff980`00000020 fffff980`2bafefb8 : afd!WskTdiEHReceive+0xe7
fffff880`083be780 fffff980`2bafeea0 : fffff980`2bafeea0 fffff980`00000020 fffff980`2bafefb8 00000000`000002dd : avgtdia+0x7faf
fffff880`083be788 fffff980`2bafeea0 : fffff980`00000020 fffff980`2bafefb8 00000000`000002dd fffff880`083be810 : 0xfffff980`2bafeea0
fffff880`083be790 fffff980`00000020 : fffff980`2bafefb8 00000000`000002dd fffff880`083be810 00000000`00000000 : 0xfffff980`2bafeea0
fffff880`083be798 fffff980`2bafefb8 : 00000000`000002dd fffff880`083be810 00000000`00000000 fffff880`083be818 : 0xfffff980`00000020
fffff880`083be7a0 00000000`000002dd : fffff880`083be810 00000000`00000000 fffff880`083be818 00000000`00000003 : 0xfffff980`2bafefb8
fffff880`083be7a8 fffff880`083be810 : 00000000`00000000 fffff880`083be818 00000000`00000003 fffff880`03b36620 : 0x2dd
fffff880`083be7b0 00000000`00000000 : fffff880`083be818 00000000`00000003 fffff880`03b36620 fffff980`186fcec0 : 0xfffff880`083be810


STACK_COMMAND:  kb

FOLLOWUP_IP: 
avgtdia+7faf
fffff880`03a38faf ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  avgtdia+7faf

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: avgtdia

IMAGE_NAME:  avgtdia.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bd4af8f

FAILURE_BUCKET_ID:  X64_0xc4_0_VRF_avgtdia+7faf

BUCKET_ID:  X64_0xc4_0_VRF_avgtdia+7faf

Followup: MachineOwner
---------
EDIT: I see LB beat me to it. Good job, LB.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Jonathan_King said:
EDIT: I see LB beat me to it. Good job, LB.
Click to expand...
Thanks! Glad I am on the right track here. Trying to work my way to understanding of BSoDs.

~Lordbob
 

My Computer

Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough
Thnk you both for your quick and helpful replies. I am in the process of uninstalling AVG free and putting the Microsoft anti-virus on. I wonder why I never had this problem when I was using an Nvidia 8800 GTS 512MB and AVG together? I have only had problems since I upgraded. I have attched a mini dump of problems I had before I ran driver verifier. If you wouldn't mind having a quick look I would be very grateful. I found changing RAM timings helped.
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Q6700
Motherboard
MSI 975x Platinum Power Up Edition
Memory
4gb Corsair DDR 2
Graphics Card(s)
HD 5850
Sound Card
Sound Blaster Audigy
Sorry Guys, forgot to attach mini dump. All there now. Must have been the shock of England beating Slovenia!
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Q6700
Motherboard
MSI 975x Platinum Power Up Edition
Memory
4gb Corsair DDR 2
Graphics Card(s)
HD 5850
Sound Card
Sound Blaster Audigy
That dump doesn't point to anything at all. If I had seen if before the Verifier enabled one, I would have advised enabling Verifier.

Code: 
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_061410-22296-01.zip\061410-22296-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a06000 PsLoadedModuleList = 0xfffff800`02c43e50
Debug session time: Mon Jun 14 07:33:25.011 2010 (UTC - 4:00)
System Uptime: 0 days 0:15:36.652
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {5003, fffff70001080000, 5f1, 8b600000be0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+29f97 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff70001080000
Arg3: 00000000000005f1
Arg4: 000008b600000be0

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_5003

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  avgcsrva.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002ae5d98 to fffff80002a76600

STACK_TEXT:  
fffff880`037ac9c8 fffff800`02ae5d98 : 00000000`0000001a 00000000`00005003 fffff700`01080000 00000000`000005f1 : nt!KeBugCheckEx
fffff880`037ac9d0 fffff800`02a908a6 : 00000000`00000001 00000000`0900c000 fffff880`037acc20 fffff680`00048060 : nt! ?? ::FNODOBFM::`string'+0x29f97
fffff880`037acac0 fffff800`02a746ee : 00000000`00000001 00000000`0900bfb8 00000000`00000001 fffffa80`06021240 : nt!MmAccessFault+0x5c6
fffff880`037acc20 0000000a`0093c4d6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`07b7b9c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xa`0093c4d6


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+29f97
fffff800`02ae5d98 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+29f97

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

FAILURE_BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+29f97

BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+29f97

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
After uninstalling AVG I have just had another BSOD with a similar message. I would be grateful if you could have a look. Thanks in advance.
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Q6700
Motherboard
MSI 975x Platinum Power Up Edition
Memory
4gb Corsair DDR 2
Graphics Card(s)
HD 5850
Sound Card
Sound Blaster Audigy
This one is caused by your EVGA Precision tools. I would remove it, or update it.

Code: 
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\David\AppData\Local\Temp\7zOCACE.tmp\062410-52609-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a0d000 PsLoadedModuleList = 0xfffff800`02c4ae50
Debug session time: Wed Jun 23 15:58:29.930 2010 (UTC - 7:00)
System Uptime: 0 days 0:25:26.727
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {f6, fc, fffffa800454c060, fffff88007928522}

Unable to load image \??\C:\Program Files (x86)\MSI Afterburner\RTCore64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTCore64.sys
Probably caused by : RTCore64.sys ( RTCore64+1522 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 00000000000000f6, Referencing user handle as KernelMode.
Arg2: 00000000000000fc, Handle value being referenced.
Arg3: fffffa800454c060, Address of the current process.
Arg4: fffff88007928522, Address inside the driver that is performing the incorrect reference.

Debugging Details:
------------------


BUGCHECK_STR:  0xc4_f6

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  MSIAfterburner

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002f073dc to fffff80002a7d600

STACK_TEXT:  
fffff880`07d955a8 fffff800`02f073dc : 00000000`000000c4 00000000`000000f6 00000000`000000fc fffffa80`0454c060 : nt!KeBugCheckEx
fffff880`07d955b0 fffff800`02f1cae4 : 00000000`000000fc fffffa80`0454c060 00000000`00000002 00000000`00000001 : nt!VerifierBugCheckIfAppropriate+0x3c
fffff880`07d955f0 fffff800`02cd9580 : 00000000`00000000 fffff880`07d95820 00000000`00000000 00000000`00000000 : nt!VfCheckUserHandle+0x1b4
fffff880`07d956d0 fffff800`02d55425 : 00000000`00000000 00000000`000f001f 00000000`00000000 fffff800`02d55400 : nt! ?? ::NNGAKEGL::`string'+0x20e1e
fffff880`07d957a0 fffff800`02f1c878 : 00000000`00000004 00000000`00000002 fffff880`07d95890 fffff800`02a78df0 : nt!ObReferenceObjectByHandle+0x25
fffff880`07d957f0 fffff880`07928522 : 00000000`fdac0000 00000000`00000002 00000000`00000004 fffff800`00000000 : nt!VerifierObReferenceObjectByHandle+0x48
fffff880`07d95840 00000000`fdac0000 : 00000000`00000002 00000000`00000004 fffff800`00000000 fffff880`07d958c8 : RTCore64+0x1522
fffff880`07d95848 00000000`00000002 : 00000000`00000004 fffff800`00000000 fffff880`07d958c8 00000000`00000000 : 0xfdac0000
fffff880`07d95850 00000000`00000004 : fffff800`00000000 fffff880`07d958c8 00000000`00000000 fffff800`02d996b7 : 0x2
fffff880`07d95858 fffff800`00000000 : fffff880`07d958c8 00000000`00000000 fffff800`02d996b7 fffff800`02d996b7 : 0x4
fffff880`07d95860 fffff880`07d958c8 : 00000000`00000000 fffff800`02d996b7 fffff800`02d996b7 fffffa80`060acf40 : 0xfffff800`00000000
fffff880`07d95868 00000000`00000000 : fffff800`02d996b7 fffff800`02d996b7 fffffa80`060acf40 fffff800`02d996b7 : 0xfffff880`07d958c8


STACK_COMMAND:  kb

FOLLOWUP_IP: 
RTCore64+1522
fffff880`07928522 85c0            test    eax,eax

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  RTCore64+1522

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: RTCore64

IMAGE_NAME:  RTCore64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  42941d90

FAILURE_BUCKET_ID:  X64_0xc4_f6_VRF_RTCore64+1522

BUCKET_ID:  X64_0xc4_f6_VRF_RTCore64+1522

Followup: MachineOwner
---------
~Lordbob
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough
Thanks Lordbob. As soon as I clicked on the exe of Msi afterburner the BSOD happened so un-installed straight away. Hopefully now I will see some stability return to my system thanks to you guys. I will let you know how things go as I have a funny feeling my HD 5850 is still very temperamental especially in 2d but hopefully fingers crossed thats it. A big thank you to all that have helped me and to this site. Will let you know how it goes.
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Q6700
Motherboard
MSI 975x Platinum Power Up Edition
Memory
4gb Corsair DDR 2
Graphics Card(s)
HD 5850
Sound Card
Sound Blaster Audigy
Hi again Guys. Unfortunately the BSOD is back with a vengeance! I'm running safe mode at the moment. It took ages for the PC just to post. I had the " BIOS ROM checksum error" Keyboard or no keyboard present, detecting floppy drive a media. Insert system disk and press enter. Attached mini dump file. Thanks Guys.
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Q6700
Motherboard
MSI 975x Platinum Power Up Edition
Memory
4gb Corsair DDR 2
Graphics Card(s)
HD 5850
Sound Card
Sound Blaster Audigy
Try replacing the motherboard battery (typically type CR2032) and resetting the BIOS to its defaults.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
I will pick up a replacement battery asap. What actually caused the crash in the first place though? Did the mini dump reveal the culprit?
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Q6700
Motherboard
MSI 975x Platinum Power Up Edition
Memory
4gb Corsair DDR 2
Graphics Card(s)
HD 5850
Sound Card
Sound Blaster Audigy
joker007 said:
I will pick up a replacement battery asap. What actually caused the crash in the first place though? Did the mini dump reveal the culprit?
Click to expand...
Lordbob75 said:
This one is caused by your EVGA Precision tools. I would remove it, or update it.

Code: 
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File  [C:\Users\David\AppData\Local\Temp\7zOCACE.tmp\062410-52609-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is:  SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a0d000 PsLoadedModuleList =  0xfffff800`02c4ae50
Debug session time: Wed Jun 23 15:58:29.930 2010 (UTC - 7:00)
System Uptime: 0 days 0:25:26.727
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                              *
*                        Bugcheck Analysis                                     *
*                                                                              *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {f6, fc, fffffa800454c060, fffff88007928522}

Unable to load image \??\C:\Program Files (x86)\MSI  Afterburner\RTCore64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for  RTCore64.sys
Probably caused by : RTCore64.sys ( RTCore64+1522 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                              *
*                        Bugcheck Analysis                                     *
*                                                                              *
*******************************************************************************

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This  is
because the driver was specified in the registry as being suspect (by  the
administrator) and the kernel has enabled substantial checking of this  driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and  0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 00000000000000f6, Referencing user handle as KernelMode.
Arg2: 00000000000000fc, Handle value being referenced.
Arg3: fffffa800454c060, Address of the current process.
Arg4: fffff88007928522, Address inside the driver that is performing the  incorrect reference.

Debugging Details:
------------------


BUGCHECK_STR:  0xc4_f6

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  MSIAfterburner

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002f073dc to fffff80002a7d600

STACK_TEXT:  
fffff880`07d955a8 fffff800`02f073dc : 00000000`000000c4  00000000`000000f6 00000000`000000fc fffffa80`0454c060 : nt!KeBugCheckEx
fffff880`07d955b0 fffff800`02f1cae4 : 00000000`000000fc  fffffa80`0454c060 00000000`00000002 00000000`00000001 :  nt!VerifierBugCheckIfAppropriate+0x3c
fffff880`07d955f0 fffff800`02cd9580 : 00000000`00000000  fffff880`07d95820 00000000`00000000 00000000`00000000 :  nt!VfCheckUserHandle+0x1b4
fffff880`07d956d0 fffff800`02d55425 : 00000000`00000000  00000000`000f001f 00000000`00000000 fffff800`02d55400 : nt! ??  ::NNGAKEGL::`string'+0x20e1e
fffff880`07d957a0 fffff800`02f1c878 : 00000000`00000004  00000000`00000002 fffff880`07d95890 fffff800`02a78df0 :  nt!ObReferenceObjectByHandle+0x25
fffff880`07d957f0 fffff880`07928522 : 00000000`fdac0000  00000000`00000002 00000000`00000004 fffff800`00000000 :  nt!VerifierObReferenceObjectByHandle+0x48
fffff880`07d95840 00000000`fdac0000 : 00000000`00000002  00000000`00000004 fffff800`00000000 fffff880`07d958c8 : RTCore64+0x1522
fffff880`07d95848 00000000`00000002 : 00000000`00000004  fffff800`00000000 fffff880`07d958c8 00000000`00000000 : 0xfdac0000
fffff880`07d95850 00000000`00000004 : fffff800`00000000  fffff880`07d958c8 00000000`00000000 fffff800`02d996b7 : 0x2
fffff880`07d95858 fffff800`00000000 : fffff880`07d958c8  00000000`00000000 fffff800`02d996b7 fffff800`02d996b7 : 0x4
fffff880`07d95860 fffff880`07d958c8 : 00000000`00000000  fffff800`02d996b7 fffff800`02d996b7 fffffa80`060acf40 :  0xfffff800`00000000
fffff880`07d95868 00000000`00000000 : fffff800`02d996b7  fffff800`02d996b7 fffffa80`060acf40 fffff800`02d996b7 :  0xfffff880`07d958c8


STACK_COMMAND:  kb

FOLLOWUP_IP: 
RTCore64+1522
fffff880`07928522 85c0            test    eax,eax

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  RTCore64+1522

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: RTCore64

IMAGE_NAME:  RTCore64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  42941d90

FAILURE_BUCKET_ID:  X64_0xc4_f6_VRF_RTCore64+1522

BUCKET_ID:  X64_0xc4_f6_VRF_RTCore64+1522

Followup: MachineOwner
---------
~Lordbob
Click to expand...

~Lordbob
 

My Computer

Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough
Hi LordBob. I uninstalled The evga tools as soon as that crash last night. The mini dump I have posted today is a fresh BSOD unfortunately. I would be grateful if you could have a look for me. Attached latest mini dump.
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Q6700
Motherboard
MSI 975x Platinum Power Up Edition
Memory
4gb Corsair DDR 2
Graphics Card(s)
HD 5850
Sound Card
Sound Blaster Audigy
Caused by a system driver. Try opening an elevated command prompt and type sfc /scannow. What does it say?

Code: 
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\David\AppData\Local\Temp\7zO34DD.tmp\062410-23671-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a5a000 PsLoadedModuleList = 0xfffff800`02c97e50
Debug session time: Thu Jun 24 07:01:36.176 2010 (UTC - 7:00)
System Uptime: 0 days 0:12:00.036
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 1, fffff88000cc2e29}

Probably caused by : intelppm.sys ( intelppm!PerfSelectionPTStates+f5 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88000cc2e29, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d020e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
intelppm!PerfSelectionPTStates+f5
fffff880`00cc2e29 8908            mov     dword ptr [rax],ecx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0xD1

PROCESS_NAME:  iexplore.exe

TRAP_FRAME:  fffff880009b0c90 -- (.trap 0xfffff880009b0c90)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=fffff98005d60fa0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88000cc2e29 rsp=fffff880009b0e28 rbp=fffffa8005b78508
 r8=0000000000000000  r9=0000000000000063 r10=0000000000000003
r11=fffff980062d0fc0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
intelppm!PerfSelectionPTStates+0xf5:
fffff880`00cc2e29 8908            mov     dword ptr [rax],ecx ds:8450:00000000`00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ac9b69 to fffff80002aca600

STACK_TEXT:  
fffff880`009b0b48 fffff800`02ac9b69 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`009b0b50 fffff800`02ac87e0 : fffff800`02ad6a35 fffff980`05d60fa0 00000000`00000000 fffff880`009b0d20 : nt!KiBugCheckDispatch+0x69
fffff880`009b0c90 fffff880`00cc2e29 : fffff800`02b853f0 00000000`00000064 00000000`00000014 00000000`00000028 : nt!KiPageFault+0x260
fffff880`009b0e28 fffff800`02b853f0 : 00000000`00000064 00000000`00000014 00000000`00000028 00000000`00000002 : intelppm!PerfSelectionPTStates+0xf5
fffff880`009b0e30 fffff800`02b85b8d : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000002 : nt!PpmPerfSelectProcessorState+0x1c0
fffff880`009b0e90 fffff800`02b831fc : fffff880`02fd5180 00000000`00000000 fffff800`02c6c310 00000000`00000000 : nt!PpmPerfSelectProcessorStates+0xbd
fffff880`009b0ed0 fffff800`02ad5cdc : fffff880`02fd5180 fffffa80`0000b3f0 fffffa80`053a5050 00000000`000000ef : nt!PpmCheckRun+0x8c
fffff880`009b0f00 fffff800`02ad0765 : 3327b777`1076e1bb fffffa80`04d8e060 00000000`00000000 fffff800`02b83170 : nt!KiRetireDpcList+0x1bc
fffff880`009b0fb0 fffff800`02ad057c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KyRetireDpcList+0x5
fffff880`0990fbf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue


STACK_COMMAND:  kb

FOLLOWUP_IP: 
intelppm!PerfSelectionPTStates+f5
fffff880`00cc2e29 8908            mov     dword ptr [rax],ecx

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  intelppm!PerfSelectionPTStates+f5

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: intelppm

IMAGE_NAME:  intelppm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc0fd

FAILURE_BUCKET_ID:  X64_0xD1_VRF_intelppm!PerfSelectionPTStates+f5

BUCKET_ID:  X64_0xD1_VRF_intelppm!PerfSelectionPTStates+f5

Followup: MachineOwner
---------

~Lordbob
 

My Computer

Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough
Windows Resource Protection did not find any integrity violations. Any idea's?
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Q6700
Motherboard
MSI 975x Platinum Power Up Edition
Memory
4gb Corsair DDR 2
Graphics Card(s)
HD 5850
Sound Card
Sound Blaster Audigy

My Computer

Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hi Carl. I've removed that driver as I am not using RAID so hopefully things will now improve. Will let you know if I get another BSOD. Thanks for all of help, much appreciated.
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Q6700
Motherboard
MSI 975x Platinum Power Up Edition
Memory
4gb Corsair DDR 2
Graphics Card(s)
HD 5850
Sound Card
Sound Blaster Audigy
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