Solved Help! plugged in, not charging.

[Gordan]

First, I have Dell Inspiron 1525 laptop 2 year old. Three days ago there was no electricity about 3 or 4 hours. Аfter a while came to power and the power is off for 5 or 10 min. During that time the laptop was turned on while the electricity is off, it was working on the battery not plug in.. After suddenly there was power and then ran out and then came electricity. It was a problem of electricity in my municipality. For many hours then when he came voltage electricity, i turn the laptop and the battery ac adapter was 22% available and say: plugged in, not charging. What is the reason why my battery will not charge? Now is plugged but now charging. Earlier when cable was plugged in, the battery was charging. What should i do to fix the problem?
Thanks.

 

[roban]

I suppose it's possible that your charger or the adapter where it attaches to the motherboard got fried when the power came back on due to a surge. Is there a small green light on the power cord and a light on where it plugs into the motherboard?

There should also be a small LED on the front of the computer that gets lit when it's plugged in. Do you have that light?

You might try unplugging the AC and removing the battery. Hold down the power button for about 30 seconds. Then just plug the AC in and leave the battery out.

 

[wilywombat]

@roban, Agree with you, have you read this for Microsoft's explanation? Windows 7 Battery Notification Messages - Engineering Windows 7 - Site Home - MSDN Blogs

 

[Gordan]

I suppose it's possible that your charger or the adapter where it attaches to the motherboard got fried when the power came back on due to a surge. Is there a small green light on the power cord and a light on where it plugs into the motherboard?

There should also be a small LED on the front of the computer that gets lit when it's plugged in. Do you have that light?

You might try unplugging the AC and removing the battery. Hold down the power button for about 30 seconds. Then just plug the AC in and leave the battery out.

Hello roban
Yes there is a small green light on the power cord when is plug on electricity. I don't open the laptop inside to see the motherboard and the battery. Yes it has a light when is plugged in. But when is not plugged in it hasn't that light. It has low brightness and it is a dark. I unplugged the AC adapter and after 5 sec again I plugged into the laptop and again it's not charging. I don't know how to remove a battery when you said, what button power to hold ? I must open inside the motherboard or.. ? I don't understand this. Can you explain what i should do with the battery or the AC adapter ?
Thanks again mate.
P.S. Laptop warranty is over.

 

[Gordan]

@roban, Agree with you, have you read this for Microsoft's explanation? Windows 7 Battery Notification Messages - Engineering Windows 7 - Site Home - MSDN Blogs

Wilywombat, i don't read this, but it is for considering with battery, not for charging. In my case is for charging the battery. I said the previous post. Look this picture what i have problem.
Thanks

 

[PooMan UK]

Have you tried doing this pal (it's a bit confusing, but it has worked for some laptops that I've come across with the same issues)

01. Turn off laptop.
02. Unplug AC power.
03. Remove battery.
04. Replace AC power.
05. Turn on laptop, allow OS to boot.
06. Once logged in to the machine, perform a normal shut down.
07. Unplug AC power.
08. Replace battery.
09. Replace AC power.
10. Turn on laptop, allow OS to boot. The battery should once again be charging as normal.

Hope this helps

 

[karlsnooks]

Gordon,
Go to the Dell website and download the manual for your laptop.

Read the manual.

This will answer some of your questions.

 

[roban]

Gordan the power button is the one you press to start your computer. It's also possible that your model will not charge if the battery already has a full charge.

You don't have to open the computer to remove the battery. On the back of the laptop there is a slide button that releases the laptop's battery. The battery is a unit that is almost as long as your computer and when you slide that button the battery will release and you can remove it.

 

[Gordan]

Have you tried doing this pal (it's a bit confusing, but it has worked for some laptops that I've come across with the same issues)

01. Turn off laptop.
02. Unplug AC power.
03. Remove battery.
04. Replace AC power.
05. Turn on laptop, allow OS to boot.
06. Once logged in to the machine, perform a normal shut down.
07. Unplug AC power.
08. Replace battery.
09. Replace AC power.
10. Turn on laptop, allow OS to boot. The battery should once again be charging as normal.

Hope this helps

I tried this and again the battery isn't charging. Again say: plugged in, not charging. I probably need to carry to the service because not help any solution. Do you have other solutions to fix this problem?
Thanks again mate.

 

[Gordan]

Gordan the power button is the one you press to start your computer. It's also possible that your model will not charge if the battery already has a full charge.

You don't have to open the computer to remove the battery. On the back of the laptop there is a slide button that releases the laptop's battery. The battery is a unit that is almost as long as your computer and when you slide that button the battery will release and you can remove it.

Yes i tried when you said on the previous post and again not fix the battery charging. I removed the battery and the AC, I hold down power button 30 seconds and after that I replace the battery and the AC and again was not charging the battery. Do you have other solution? Or I must go to the nearest computer service to fix this problem.
Thanks

 

[Gordan]

Gordon,
Go to the Dell website and download the manual for your laptop.

Read the manual.

This will answer some of your questions.

I was on the Dell website and see the manual, but again was not helpful

 

[Pusspa]

Have you tried doing this pal (it's a bit confusing, but it has worked for some laptops that I've come across with the same issues)

01. Turn off laptop.
02. Unplug AC power.
03. Remove battery.
04. Replace AC power.
05. Turn on laptop, allow OS to boot.
06. Once logged in to the machine, perform a normal shut down.
07. Unplug AC power.
08. Replace battery.
09. Replace AC power.
10. Turn on laptop, allow OS to boot. The battery should once again be charging as normal.

Hope this helps

+1 for these instructions
Unless your power brick is damaged and not providing enough voltage. I would follow the above steps, if this dosent fix the problem i would borrow another power brick to confirm yours is faulty.

 

[Gordan]

Pusspa, how much is power brick ?

 

[Pusspa]

I just replaced my old (dead) one for a generic one off eBay for $25AU

 

[Gordan]

Okay, because it doesn't have other solutions to fix the problem, probably or 95 % must buy new power brick. I tried very solutions but that is not helpful to fix the problem :S

 

[wilywombat]

The point in the reading the article I pointed to in my earlier post was that this sort of situation has been reported on and investigated by Microsoft and they have given an explanation of why the problem occurs. They have also explained why the symptoms were not seen using XP...its well worth the read. The upshot is , that if your system is reporting that you should consider replacing your battery, you would be advised to take the advice. Sorry for the bad news , but thats the advice....

 

[alfranatic]

Can't you take a simple voltage meter,cost around € 7,-, and check if and how much Volt there is at either end.?

 

[housry23]

Go to device manager and expand batteries. Right click Microsoft ACPI-Compliant Control Method Battery and uninstall it. Then reboot your laptop(it will automatically reinstall the driver) and hopefully it will say it is charging.

 

[Gordan]

Go to device manager and expand batteries. Right click Microsoft ACPI-Compliant Control Method Battery and uninstall it. Then reboot your laptop(it will automatically reinstall the driver) and hopefully it will say it is charging.

Yes i know for this solution, i tried it but it doesn't charge again. Probably the battery is very damaged.

 

[Gordan]

Can't you take a simple voltage meter,cost around € 7,-, and check if and how much Volt there is at either end.?

Oh... You think that is about a voltage problem?