Solved HELP! random !BSOD

rigz

software seeker
Power User
Local time
11:59 PM
Messages
268
Location
Philippines
please help! i got a blue screen after it freeze when im extracting a file using a WinImage . .?ive got a back-up registry.but it does not help. .i also have CCleaner..and Avast Pro for malwares and registry error. .i uninstalled all my programs that i had installed..yet it doesnt evn help though ..but the error occurs when i plug a USB flash drive and now it appears..evn though im not doing now anything. .pls??any iDea??i got Windows 7 Ultimate build 7600 and RAM 1.00Gb ..
i got a random Blue Screen Msgs. .like "driver_IRQL_is not less or equal", "IRQL_not less or equal and a 0x0000001e..etc". .i searched all over the internet to find a cure but i dont find even one though. .My drivers are all updated..and im sure its not a malware..do i need to upload the minidump files? :(
 

My Computer

OS
windows 7 32 bit build 7600
Motherboard
emx mcp61m2 icafe
Graphics Card(s)
NVIDIA GEforce 8400GS super
Monitor(s) Displays
Samsung LD190
please help! i got a blue screen after it freeze when im extracting a file using a WinImage . .?ive got a back-up registry.but it does not help. .i also have CCleaner..and Avast Pro for malwares and registry error. .i uninstalled all my programs that i had installed..yet it doesnt evn help though ..but the error occurs when i plug a USB flash drive and now it appears..evn though im not doing now anything. .pls??any iDea??i got Windows 7 Ultimate build 7600 and RAM 1.00Gb ..
i got a random Blue Screen Msgs. .like "driver_IRQL_is not less or equal", "IRQL_not less or equal and a 0x0000001e..etc". .i searched all over the internet to find a cure but i dont find even one though. .My drivers are all updated..and im sure its not a malware..do i need to upload the minidump files? :(


Yep




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.


 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
>

ive thought our technician already updated it :confused: ..because i experienced it already recently and i just let him fixed it and i thnk he just reinstalled the OS and that is why it is still occuring??i dont have a constant internet connection. .can i just download the drivers and save on my flash drive?? :confused: ..the drivers that you have enlisted above are they OS drivers??or what?i dnt have knowldge about this stuffs. .:( thanks anyway.
 

My Computer

OS
windows 7 32 bit build 7600
Motherboard
emx mcp61m2 icafe
Graphics Card(s)
NVIDIA GEforce 8400GS super
Monitor(s) Displays
Samsung LD190

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
>

it was on my second post. but ok ill upload it here it its latest dump files
 
Last edited by a moderator:

My Computer

OS
windows 7 32 bit build 7600
Motherboard
emx mcp61m2 icafe
Graphics Card(s)
NVIDIA GEforce 8400GS super
Monitor(s) Displays
Samsung LD190
It appears that your attachment may be infected with Alureon.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
what is that??im using a winrar achiever and i put a recovery option..:shock:
 

My Computer

OS
windows 7 32 bit build 7600
Motherboard
emx mcp61m2 icafe
Graphics Card(s)
NVIDIA GEforce 8400GS super
Monitor(s) Displays
Samsung LD190
The attachment triggered my Avast and Avast would not let me download it. I reported it and the moderators checked it out. I suggest you immediately run a virus scan. Download and install Malwarebytes (free) and run a deep scan. You might want to run an online scan.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
sorry

ok i will try to upload it again. .
 
Last edited by a moderator:

My Computer

OS
windows 7 32 bit build 7600
Motherboard
emx mcp61m2 icafe
Graphics Card(s)
NVIDIA GEforce 8400GS super
Monitor(s) Displays
Samsung LD190
Avast tell me it is still infected with Alureon.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
I need your graphics card name and model number.
There are old drivers that could be updated.
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Hello Rigz,

Could you try placing the dump file in a ZIP file using the included ZIP feature in Windows 7 instead to see how that does?

Thank you. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone

My Computer

OS
windows 7 32 bit build 7600
Motherboard
emx mcp61m2 icafe
Graphics Card(s)
NVIDIA GEforce 8400GS super
Monitor(s) Displays
Samsung LD190
You can leave spldr.sys and amdxata.sys - they do not need an update.

Do the followings...
- Boot into Safe Mode with Networking
- Uninstall graphics driver (via. Device Manager)
- Use Driver Sweeper to sweep traces of previous driver Guru3D - Driver Sweeper
- Install latest driver NVIDIA DRIVERS 266.58 WHQL
- Reboot into normal mode

Run Malwarebytes in Safe Mode with Networking and let it full scan.
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Dean is spot on.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Dean is spot on.

yah sir..i already download that driver..infact it was on my hard drive already..but when i tried to installl it is says "not detected any compatible video card". .and i googled for other else and i found this : 196.21_desktop_win7_winvista_64bit_english_whql.exe from the website of my mother board emaxxtech.com. .but then every time i tried to install it in the middle of installation it will crash 0x000000a "storport.sys". .i also have driversweeper.. but when i tried to uninstall my driver using device manager..the system will also crash the same BSOD message. .i tried evrything of my collection for optimizing and cleaning CCleaner,regcure,perfect optimizer,Pc health Paretologic and MZ optimizer..but not one helped me..so i was confused of it.:confused: any idea??
 

My Computer

OS
windows 7 32 bit build 7600
Motherboard
emx mcp61m2 icafe
Graphics Card(s)
NVIDIA GEforce 8400GS super
Monitor(s) Displays
Samsung LD190

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
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