Help Reinstalling Windows 7 Please

[jb331607]

Well I am running Windows 7 on a laptop that is not even a year old yet. About amonth ago I had finished up a paper, went to class and when I came back my virus scanner said it had detected and deleted a virus. The only problem was neither IE or FireFox would work, luckily though IE 64bit did work. After amonth of trying to fix my computer I feel I have only made it worse and just want to reinstall windows 7 which I thought would be an easy task from what I have read.

When I go to make a backup disk my computer takes about 10 hours and only get about 33% of the way done so I decided to say forget that. Now when I go to reinstall windows 7 I get to the point where it says insert windows 7 reinstall disk. After I put it in I get an error, (error 0x3e7)and it says that im missing something I need. Also sometimes my computer will give me this message right away and sometimes it takes any from 1/2 hour to 1 1/2hours to give me this error but I have never been able to get to the setup screen.

If anyone can help your help will greatly by welcomed, Thank You

 

[whs]

Did you try to reinstall from the recovery partition? What is the make of the PC.

 

[jb331607]

I have a Dell Inspiron and I tried to recover my computer from a previous time if thats the same?

 

[whs]

There are 2 ways to recover:

1. A complete reinstall to factory settings which works like this on a Dell:
http://support.dell.com/support/top...=us&l=en&s=gen&docid=DSN_362066&isLegacy=true

2. You can go back to a previous restore point. For that, type System Restore into the Start/Search and hit enter. Then you get the wizard. If it does not work on the proposed restore point, try another one.

 

[gregrocker]

If System Restore won't run from Windows 7, you can use a Win7 Installation DVD or make a Recovery CD in Backup Center, boot it to run System Restore. http://www.sevenforums.com/tutorials/700-system-restore.html
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

You can also copy out your files using Repair Disk or Installation DVD if you are unable to drag and drop the files to DVD, external or flash stick: http://www.sevenforums.com/tutorials/93347-copy-paste-windows-recovery-console.html

Next try to run Factory Recovery as Wolfgang explained. Do you have any disks supplied by Dell?

If you need/want to find a Windows 7 installation DVD to clean reinstall, here are some tips on how to get a perfect reinstall based on hundreds done here: http://www.sevenforums.com/installation-setup/125874-re-install-windows-7-a.html#post1086729