Help with BSOD

focal

New member
Local time
6:21 AM
Messages
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Hi, this is my first post on this forum and I've been having BSOD for a week or so and
I can't find out what is causing it.

My system is 2 and half year old custom build.

CPU: Intel Q6600
MB: Gigabyte x48-DS4 (The moterboard was changed about 2 years ago)
Ram: 4x1GB Sticks Corsair XMS-6400C4
Sound: X-Fi XtremeGamer Fatal1ty Pro Series
HDD: 3x500GB and 2x1TB
PSU: Zalman ZM-600HP

About 4 days ago it came with the BSOD and when I restarted then 3 of the HDD were
not detected in BIOS so I changed power cables and SATA cables but no luck.

Thanks
Focal
 

My Computer

Computer Manufacturer/Model Number
Custom build
OS
Windows 7 64-bit Home Premium
CPU
Intel Q6600
Motherboard
Gigabyte x48-DS4
Memory
4x1GB Corsair XMS62-6400C4 Dual Channel
Graphics Card(s)
Geforce 8800GT
Sound Card
Soundblaster X-Fi XtremeGamer Fatal1ty Pro Series
Monitor(s) Displays
Samsung SyncMaster 226BW
Screen Resolution
1680x1050
Hard Drives
Samsung HD103UJ 1 TB
Samsung HD501LJ 500 GB
Samsung HD501LJ 500 GB
WDC WD10EADS-00M2B0
WDC WD5000AAKS-00YGA0
PSU
Zalman ZM600-HP
Case
Antec P182
Cooling
3xStock 120mm fans, Arctic Cooling Freezer 7 Pro
Keyboard
Logitech K300
Mouse
Logitech MX518
Internet Speed
8Mbit/1Mbit
Check out this article in the mean time, which I suspect is your case:

BUGCHECK SUMMARY:
Code:
BugCheck A, {e, 2, 1, fffff80002eed31b}

Probably caused by : CI.dll ( CI!A_SHAUpdate+60 )
PROCESS_NAME:  System
BugCheck F4, {3, fffffa8003d57b30, fffffa8003d57e10, fffff8000317c540}

Probably caused by : csrss.exe
 

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
Thanks, I will try this and report back.
 

My Computer

Computer Manufacturer/Model Number
Custom build
OS
Windows 7 64-bit Home Premium
CPU
Intel Q6600
Motherboard
Gigabyte x48-DS4
Memory
4x1GB Corsair XMS62-6400C4 Dual Channel
Graphics Card(s)
Geforce 8800GT
Sound Card
Soundblaster X-Fi XtremeGamer Fatal1ty Pro Series
Monitor(s) Displays
Samsung SyncMaster 226BW
Screen Resolution
1680x1050
Hard Drives
Samsung HD103UJ 1 TB
Samsung HD501LJ 500 GB
Samsung HD501LJ 500 GB
WDC WD10EADS-00M2B0
WDC WD5000AAKS-00YGA0
PSU
Zalman ZM600-HP
Case
Antec P182
Cooling
3xStock 120mm fans, Arctic Cooling Freezer 7 Pro
Keyboard
Logitech K300
Mouse
Logitech MX518
Internet Speed
8Mbit/1Mbit
Hi again and thanks, this hotfix fixed the F4 BSOD but came with another.
 

My Computer

Computer Manufacturer/Model Number
Custom build
OS
Windows 7 64-bit Home Premium
CPU
Intel Q6600
Motherboard
Gigabyte x48-DS4
Memory
4x1GB Corsair XMS62-6400C4 Dual Channel
Graphics Card(s)
Geforce 8800GT
Sound Card
Soundblaster X-Fi XtremeGamer Fatal1ty Pro Series
Monitor(s) Displays
Samsung SyncMaster 226BW
Screen Resolution
1680x1050
Hard Drives
Samsung HD103UJ 1 TB
Samsung HD501LJ 500 GB
Samsung HD501LJ 500 GB
WDC WD10EADS-00M2B0
WDC WD5000AAKS-00YGA0
PSU
Zalman ZM600-HP
Case
Antec P182
Cooling
3xStock 120mm fans, Arctic Cooling Freezer 7 Pro
Keyboard
Logitech K300
Mouse
Logitech MX518
Internet Speed
8Mbit/1Mbit
There is no new DMP in the one you just uploaded. Double check the minidump folder for any newer DMP file. In the one you just upload, there are still 3 DMP as the previous one
Go to C:\Windows\Minidump and copy all of the dmp files to the desktop. Select all>right-click on one>Send to>New Compressed folder. Then attach the zip file to your next post by use of the paperclip icon in the advanced editor.

Next time just simply do that instead
 

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
I'm sorry about that. All my dump files from the minidump directory are in the new zip file.
But just 5 minutes ago the same BSOD came up with f4 error again.

But according to the date and time of the files my system didn't write dump file last night
when the new BSOD came up, I think it was the ending was a7 of the BSOD.
 

My Computer

Computer Manufacturer/Model Number
Custom build
OS
Windows 7 64-bit Home Premium
CPU
Intel Q6600
Motherboard
Gigabyte x48-DS4
Memory
4x1GB Corsair XMS62-6400C4 Dual Channel
Graphics Card(s)
Geforce 8800GT
Sound Card
Soundblaster X-Fi XtremeGamer Fatal1ty Pro Series
Monitor(s) Displays
Samsung SyncMaster 226BW
Screen Resolution
1680x1050
Hard Drives
Samsung HD103UJ 1 TB
Samsung HD501LJ 500 GB
Samsung HD501LJ 500 GB
WDC WD10EADS-00M2B0
WDC WD5000AAKS-00YGA0
PSU
Zalman ZM600-HP
Case
Antec P182
Cooling
3xStock 120mm fans, Arctic Cooling Freezer 7 Pro
Keyboard
Logitech K300
Mouse
Logitech MX518
Internet Speed
8Mbit/1Mbit

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
I'll try this, still not sure what hard drive is causing this.

No, I only have Windows 7 setup.
 

My Computer

Computer Manufacturer/Model Number
Custom build
OS
Windows 7 64-bit Home Premium
CPU
Intel Q6600
Motherboard
Gigabyte x48-DS4
Memory
4x1GB Corsair XMS62-6400C4 Dual Channel
Graphics Card(s)
Geforce 8800GT
Sound Card
Soundblaster X-Fi XtremeGamer Fatal1ty Pro Series
Monitor(s) Displays
Samsung SyncMaster 226BW
Screen Resolution
1680x1050
Hard Drives
Samsung HD103UJ 1 TB
Samsung HD501LJ 500 GB
Samsung HD501LJ 500 GB
WDC WD10EADS-00M2B0
WDC WD5000AAKS-00YGA0
PSU
Zalman ZM600-HP
Case
Antec P182
Cooling
3xStock 120mm fans, Arctic Cooling Freezer 7 Pro
Keyboard
Logitech K300
Mouse
Logitech MX518
Internet Speed
8Mbit/1Mbit
Very strange thing happen, I disconnected all my hard drives accept the hard drive Windows 7
is installed on and my dvd drive and then I fired my machine up and every thing working fine
but then I restarted my computer and then it went into some startup recovery because it had
problem to start windows but it could not fix it so restarted again and it booted in to windows
like it was no problem before.

My question is, could this be something related to the BSOD errors?
 

My Computer

Computer Manufacturer/Model Number
Custom build
OS
Windows 7 64-bit Home Premium
CPU
Intel Q6600
Motherboard
Gigabyte x48-DS4
Memory
4x1GB Corsair XMS62-6400C4 Dual Channel
Graphics Card(s)
Geforce 8800GT
Sound Card
Soundblaster X-Fi XtremeGamer Fatal1ty Pro Series
Monitor(s) Displays
Samsung SyncMaster 226BW
Screen Resolution
1680x1050
Hard Drives
Samsung HD103UJ 1 TB
Samsung HD501LJ 500 GB
Samsung HD501LJ 500 GB
WDC WD10EADS-00M2B0
WDC WD5000AAKS-00YGA0
PSU
Zalman ZM600-HP
Case
Antec P182
Cooling
3xStock 120mm fans, Arctic Cooling Freezer 7 Pro
Keyboard
Logitech K300
Mouse
Logitech MX518
Internet Speed
8Mbit/1Mbit
When you resume a computer from sleep or from hibernation, the SATA hard disk drivers require the SATA hard disks to be ready within 10 seconds. However, a large SATA hard disk may take longer than 10 seconds to be ready. In this situation, the resume operation times out.

That is one explanation I got from a KB article. I don't know if that can be considered an answer to your situation, but as you can see, the problem is right under the name of the stop code F4 with large SATA hard disk and as I can see you have a super large hard drive right?
 

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
Hi again

Well I think I've found the problem because my 500gb WD, where Windows 7 is on, drive just decided to die,
I've tried new power cable, SATA cable and ports on the motherboard but it doesn't show in BIOS.
Then I started to notice a strange sound from the drive like it was trying to spin up but it couldn't.
 

My Computer

Computer Manufacturer/Model Number
Custom build
OS
Windows 7 64-bit Home Premium
CPU
Intel Q6600
Motherboard
Gigabyte x48-DS4
Memory
4x1GB Corsair XMS62-6400C4 Dual Channel
Graphics Card(s)
Geforce 8800GT
Sound Card
Soundblaster X-Fi XtremeGamer Fatal1ty Pro Series
Monitor(s) Displays
Samsung SyncMaster 226BW
Screen Resolution
1680x1050
Hard Drives
Samsung HD103UJ 1 TB
Samsung HD501LJ 500 GB
Samsung HD501LJ 500 GB
WDC WD10EADS-00M2B0
WDC WD5000AAKS-00YGA0
PSU
Zalman ZM600-HP
Case
Antec P182
Cooling
3xStock 120mm fans, Arctic Cooling Freezer 7 Pro
Keyboard
Logitech K300
Mouse
Logitech MX518
Internet Speed
8Mbit/1Mbit
Hi again, little status update. I removed the 500gb WD hard drive for about a week ago and the
system has been running with no BSOD or any other problems since.

I want to say thanks for the quick replies and the help I got here.
 

My Computer

Computer Manufacturer/Model Number
Custom build
OS
Windows 7 64-bit Home Premium
CPU
Intel Q6600
Motherboard
Gigabyte x48-DS4
Memory
4x1GB Corsair XMS62-6400C4 Dual Channel
Graphics Card(s)
Geforce 8800GT
Sound Card
Soundblaster X-Fi XtremeGamer Fatal1ty Pro Series
Monitor(s) Displays
Samsung SyncMaster 226BW
Screen Resolution
1680x1050
Hard Drives
Samsung HD103UJ 1 TB
Samsung HD501LJ 500 GB
Samsung HD501LJ 500 GB
WDC WD10EADS-00M2B0
WDC WD5000AAKS-00YGA0
PSU
Zalman ZM600-HP
Case
Antec P182
Cooling
3xStock 120mm fans, Arctic Cooling Freezer 7 Pro
Keyboard
Logitech K300
Mouse
Logitech MX518
Internet Speed
8Mbit/1Mbit
Thanks for reporting back, you are always welcome here!
 

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
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