Help with my G9x logitech mouse

purest

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Hey, I've been having problems with my g9x logitech gaming mouse. 2-3 days ago I plugged it in and the color wouldn't show to show that the mouse is on. I had to wiggle the usb for the mouse to turn on. This usually takes 5 to 10 minutes because I have to get it in the right position, because if I move the laptop or pull the mouse a little to hard the mouse would turn off. Sometimes I would get the mouse to turn on but then when I let go of the usb the mouse just turns off. Sometimes it would pop up on the computer saying usb not recognized. But that's rarely. And you know how when you plug in and plug out an usb out the computer the laptop makes a sound. When I plug in the mouse it doesn't make a sound but when I plug it out it does. So I'm hoping and praying that's something wrong with the mouse driver or something and not the actual usb port. And uhm I tried a different mouse on the same laptop and the mouse worked. So it must be something with the g9x? Any help would be greatly appreciated!
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate x64
CPU
Acer Aspire 7750z
Memory
4gb
Graphics Card(s)
Intel HD Graphics
About the only thing I can think of is to go to the manufacturer's web site, find your particular laptop and download and install the latest Chipset driver. It would be a good time to update all drivers. When I first started reading, I thought your USB drive had gone bad, but if it happened with another mouse or USB drive, I agree it sounds more like a usb problem with your laptop.

You may want to read over this tutorial on http://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
I made a mistake I meant I tried with a different mouse and the mouse worked perfectly. I edited my mistake.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate x64
CPU
Acer Aspire 7750z
Memory
4gb
Graphics Card(s)
Intel HD Graphics
I may have misread it . It could be a driver issue, in which case I would download the latest drivers from the Logitech web site. It could also be a problem with where the mouse and cord meet. In that case contact logitech support. They are very good. I have used them myself and had excellent results.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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