help with removing trojans etc. My system has been hacked

[allen1979]

hi all. I just found out my system has been hacked for sometime now. i can't even get into my email. Is there anything i can do myself with spending alot of money on a professional?
Programs?
sites?
anything i can try? I don't have 200 dollars right now to have a pro do it.
any help is greatly appreciated.
thanks in advance

 

[ICIT2LOL]

Ok Allen what security have you on board and have you used any on call scanners like these below if necessary run them from safe mode if you can get them installed.

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

Meant to say download ADW from bleeping computer

 

[cottonball]

allen1979,

Let's see if we can find the root of the problem, and then take it from there...

Please download RogueKiller:
Tlcharger RogueKiller (Site Officiel)

When you get to the website, go to where it says:
(Download link) Lien de téléchargement:
Select the version that applies to your system: x64.
Click the dark-blue button that applies.
Save to the Desktop

Close all windows and browsers
Right-click RogueKiller and select: Run as Administrator

Press: SCAN

When done, a report opens on the Desktop: RKreport.txt

Please provide the RKreport.txt (Mode: Scan) in your reply.
(Please do not delete anything!)

 

[ICIT2LOL]

Good idea cottonball but I am wondering if Allen managed to get those simple scans done as well?

 

[cottonball]

Don't know ICit2lol... allen1979 was here about 4 hours ago.

If RogueKiller detects malware, and we take action on it, MBAM or SAS are good choices to follow.

 

[ICIT2LOL]

Don't know ICit2lol... allen1979 was here about 4 hours ago.

If RogueKiller detects malware, and we take action on it, MBAM or SAS are good choices to follow.

Yes ate I found that ADW good too

John

 

[allen1979]

hey all, i just did a clean install. all the spyware/malware/anti virus options didn't seem to work out. The computer flies now, so thats good! thanks for all the help and suggestions

 

[cottonball]

...all the spyware/malware/anti-virus options didn't seem to work out...

Glad you got the problem solved!

Good luck!

 

[ICIT2LOL]

...all the spyware/malware/anti-virus options didn't seem to work out...

Glad you got the problem solved!

Good luck!

Allen