help with Sony.Mrs.Manifest

[shadeyB]

Hi all
while in game " StarCraft2 "
recently "2weeks" been Freezing with Black Screen then having to force shut down ??

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="SideBySide" />

<EventID Qualifiers="49409">35</EventID>



<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2012-04-06T21:41:30.000000000Z" />

<EventRecordID>70533</EventRecordID>

<Channel>Application</Channel>

<Computer>MANDY-PC</Computer>

<Security />

</System>

<Level>2</Level> <Data>Sony.Mrs,processorArchitecture="AMD64",type="win32",version="2.2.0.0"</Data>
<Data>Sony.Mrs,processorArchitecture="x86",type="win32",version="2.2.0.0"</Data>

<Data />

<Data />

<Data />

<Data />

<Data />

<Data />

<Data />

<Data />

<Data>C:\Program Files (x86)\Sony\Media Go\MediaGo.exe</Data>

<Data>C:\Program Files (x86)\Sony\Media Go\Sony.Mrs.MANIFEST</Data>

<Data>3</Data>

<Data />

<Data />

<Data />

<Data />

<Data />

<Data />

<Data />

</EventData>
</Event>



not sure what to do ?
everything upto date etc ?
any help appreciated
Barry

 

[shadeyB]

stripped down "media go" and found missiing files / updated and BlackSOD even quicker now ??? am at ma wits end ? recovery disc made dont give repair option either ? ?
i'm thinkin its a regisrty file ? dont know .

 

[writhziden]

Please provide us with your Event Viewer administrative logs by following these steps:

1. Click Start Menu
2. Type eventvwr into Search programs and files (do not hit enter)
3. Right click eventvwr.exe and click Run as administrator
4. Expand Custom Views
5. Click Administrative Events
6. Right click Administrative Events
7. Save all Events in Custom View As...
8. Save them in a folder where you will remember which folder and save as Errors.evtx
9. When asked, save the display information in English.
10. Go to where you saved Errors.evtx
11. Create a new folder by right clicking in a blank area within the folder Errors.evtx is saved in. You could also click New Folder at the top of the directory under the directory path box.
12. Name the new folder Errors.
13. Place Errors.evtx and the LocaleMetaData folder into the new Errors folder.
14. Right click the Errors folder -> send to -> compressed (zipped) folder
15. Upload the .zip file here.

 

[shadeyB]

thanks , hope this helps if i've done this correctly
will try to upload BSOD Dump files also , do i compress to zip also or just upload the individuall dump files ?

additional info / while playing SC2 , it works fine during the day but at night say after 5pm it crashes ???? its got me :sarc:

 

[shadeyB]

hope i've done this ok

 

[writhziden]

Log Name:      System
Source:        Service Control Manager
Date:          4/8/2012 11:23:42 AM
Event ID:      7001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MANDY-PC
Description:
The Computer Browser service depends on the Server service which failed to start because of the following error: 
The dependency service or group failed to start.

You have a number of these errors that could be causing performance issues given how frequent they are. Make sure the services that Browser service depends on are running.

• For the services, if you
  • open the Start Menu and type Services into the Search programs and files, you will get a few options.
  • Right click on the option with gears as the icon and Run as administrator.
  • Right click any services that are complaining that their dependencies are not running (you can find these through the Event Viewer logs).
  • Click Properties.
  • Go to the Dependencies tab, and in the first box, a list of services that service depends on will be given.
  • Write down the services that need to start for dependencies to be resolved.
  • Make sure these services are all set to start automatically by
    • right clicking those services,
    • clicking properties,
    • going to the General tab,
    • and making the Startup type is Automatic.

Also, Microsoft Security Essentials should be fully uninstalled through Start Menu -> Control Panel -> Uninstall a program

Then re-install the latest version from Microsoft Security Essentials - Free Antivirus for Windows, update it, and run a full scan. I suspect you may have malware on your system. Once the full scan with MSE is finished:

• Scan for viruses with a full scan using the free version (do not start the trial) of Malwarebytes : Free anti-malware, anti-virus and spyware removal download and see the http://www.sevenforums.com/system-s...-system-security-combination.html#post1732627 for better security steps and scanning tools. Make sure to update the security software before running the full scan.