Help with unrecognized CD/DVD

saline

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I have an E6520 Dell laptop that I have had to replace the SSD hardrive. I'm trying to install Windows 7 Pro from DVD. It goes through the initial boot and I can select the set-up button, but it comes back and says I don't have a CD installed. Do I need to get drivers? How would I install them without an OS?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional
Hello mate well personally I would get a friend or relative to download the driver for what you wnat onto a stick and install it from that.

Having said that is could just be a bad optical drive - see if it is recognised in the BIOS.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thanks. I think I will have to resort to that. The BIOS does recognize it. I do have an external Dell DVD drive and a port to plug it into, but do you know how I can get that as a recognized drive to boot from in the BIOS?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional
Exactly what DVD do you have Windows 7 on it and where did you get it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional
Does other bootable DVD's work in your DVD player. This information should let us know if your home made DVD is made correctly.

I have only use Microsoft DVD's to install Windows and I don't remember seeing a
(set-up button).



This is a Tutorial by Brink that will guide you through a Clean Install. Take a good slow read through it.

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

These are just some thoughts of mine.

ICIT2LOL knows more about laptops than I do, so I'm sure he will have some more ideas.
I have never owned one.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Hum well if it is recognised in the BIOS you should be able to choose it as the first boot, and in any case if the hard drive is blank (unallocated) and there are no USB sticks in the machine should automatically look for a boot source and the DVD being the only one there it should boot from it and begin the install.

Now the Windows as you replied to Layback Bear was from Microsoft via where because I wasn't aware that they were still selling it.

Plus as layback has said does the optical drive work with any other boot source disk? for example you could try this if you have access to another machine.
BOOTABLE UBUNTU
Make a bootable Ubuntu disk Get Ubuntu | Download | Ubuntu
Set the BIOS to boot from the optical when the machine boots it will show you a screen with TRY or INSTALL > select TRY not INSTALL
When it is finished - it takes very little time you will get a screen like in the pic .
But do not click on install just TRY it will boot into it's own environment and the machine need not even have a hard drive in it so don't worry that it will affect that.
Now if this boots then it is the Windows media you have being wrong in some way because I must admit I have never seen a "set up button" either. If it does not boot then the optical drive is either bad or may need reseating/replacing and by the way the machine has an internal optical drive?
 

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  • UBUNTU SCREEN X2.PNG
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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
You can try a bootable USB flash drive for the Windows install.
  • Create an ISO of the Windows DVD
  • Insert a flash drive (probably min 16GB)
  • Download and run Rufus
    1. Set the pull down to ISO Image
    2. Click the icon and browse to the ISO file you created
    3. Set the the pull down for either an MBR boot (for traditional BIOS) or UEFI if you need to create a secure boot (Leave the File system and Cluster size at whatever Rufus assigns as default values)
  • Make sure the drive letter is set to the flash driver you want to write. Click Start
  • Now use it to boot your machine and do the install. To boot from USB, use the HP boot menu (Should be hit F10 on the HP flash screen to get the boot menu). Select USB boot
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 360 and Optiplex 755
OS
Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
Hard Drives
500GB Crucial SSD in both Desktops
Other Info
Buffalo 6TB NAS, Raid 1
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