Help with window 7 unable to do certain things

[dan89]

Hi everyone, im new just signed up as im having trouble with windows 7 and hope you can help!

Basically i have a quite new less than 1 year old samsung RF711 laptop, with windows 7 home premium. The laptop has been working fine until recently and i cant work out why.

For some reason i cant see any devices in device manager, not a single icon appears, neither can i use my usb ports nor can i see battery life on my task bar.
I am the only user on the laptop from day 1 and i am administrator, i have tried loading my laptop in safe mode but still will not work. I have looked on some forums but unable to find any useful information.

any advice or guides for me to try is much appreciated, i can work a computer fairly well but certainly no expert. Thanks for any help i receive, Daniel.

 

[Debbie B]

Hi Daniel,

You can try restoring your system back to a date when it was working fine. System Restore will affect Windows system files, programs, and registry settings only.

For System Restore steps, you can refer to the URL mentioned: http://windows.microsoft.com/en-US/windows7/products/features/system-restore

Keep us posted.

 

[dan89]

Hi Debbie, I would like to find the cause if possible. As I have program that is used by a couple of people to record our tachograph cards(hgv drivers). If I have to do a restore then I will have to reinstall the software.

I also can't view wireless properties, it comes up with a message and won't allow me to view it.

I also don't know if I have a restore point back far enough, I never did one till recently and that was after this problem occurred.

 

[Debbie B]

Hi Daniel,

It could be due to corrupt profile. If you dont want to restore the system, then you can even try creating a New User account which might fix this issue. For steps refer to: http://windows.microsoft.com/en-IN/windows7/Create-a-user-account

 

[dan89]

That could be possible, I can't even remember when it did work to be honest. I will create another user soon and see if I have access to the above problems.

Dan

 

[dan89]

I have added a new account as admin, with administrator rights but still no joy. Any other suggestions?

 

[dan89]

Anyone got any other ideas? I'm probably going to restore it or wipe the system clean and reinstall windows 7.

 

[Layback Bear]

This should start things clean.
http://www.sevenforums.com/tutorials/197255-windows-7-installation-prepare-pc-sold.html