help with windows error!!!!!!!

[brianzion]

hi everyone, i need help with this report please

Log Name: System
Source: Application Popup
Date: 07/06/2010 06:00:51 AM
Event ID: 1060
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: bry-PC
Description:
\SystemRoot\SysWow64\Drivers\FileDisk.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Popup" />
<EventID Qualifiers="49152">1060</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-07T05:00:51.357619100Z" />
<EventRecordID>184830</EventRecordID>
<Channel>System</Channel>
<Computer>bry-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>\SystemRoot\SysWow64\Drivers\FileDisk.SYS</Data>
<Binary>000000000200300000000000240400C0000000006B0300C000000000000000000000000000000000</Binary>
</EventData>
</Event>

 

[DrrtEgrrT]

Did you just install Win 7 ?

 

[brianzion]

hi
no this system has been running for 6 months

 

[brianzion]

AND THIS REPORT

TLog Name: Application
Source: SideBySide
Date: 06/06/2010 09:48:02 PM
Event ID: 33
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: bry-PC
Description:
Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe". Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">33</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-06T20:48:02.000000000Z" />
<EventRecordID>43468</EventRecordID>
<Channel>Application</Channel>
<Computer>bry-PC</Computer>
<Security />
</System>
<EventData>
<Data>msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe</Data>

 

[Thorsen]

Lots of questions:

Is this a constant error when you boot? or during a specific task or random?

How long has this happened? just today?

Does it reboot or shutdown your comp?

Has anything changes since yesterday?

Did you install/uninstall any programs recently?


If this is happening on boot, then try safe mode to see if it goes away.

If this just happened today and nothing was changed to create this, then try a system restore to yesterday and see if it goes away.

Answer those questions and try system restore if safe mode doesn't help. If system restore doesn't work, then we will move to heavier solutions.

 

[Thorsen]

WksWP.exe is Works Word Processor. something might have messed up on your system.

Are these both just pop-up errors? or do they prevent you from using programs on your computer?

 

[brianzion]

hi
i end up with the machine crashing & freezing i think its a app pop up it just crashed 1/2 hour ago its been ok today till then, yesterday it kept crashing more than several times i just checking the system logs now shall i uninstal the works word processor and reinstall it came with the pc.


Log Name: System
Source: Application Popup
Date: 07/06/2010 06:24:25 PM
Event ID: 1060
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: bry-PC
Description:
\SystemRoot\SysWow64\Drivers\FileDisk.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Popup" />
<EventID Qualifiers="49152">1060</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-07T17:24:25.856820000Z" />
<EventRecordID>185030</EventRecordID>
<Channel>System</Channel>
<Computer>bry-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>\SystemRoot\SysWow64\Drivers\FileDisk.SYS</Data>
<Binary>000000000200300000000000240400C0000000006B0300C000000000000000000000000000000000</Binary>
</EventData>
</Event>

 

[brianzion]

whats this ????


Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe".

 

[Thorsen]

I think windows is trying to run an activation software to activate Works, but it is failing.

MS Office isn't free and it stops some functionality after 3 months i think 60 day trial. Works though, I thought ,was free with the comp, but I dont know.

Have you had any BSOD's?

 

[Thorsen]

If so, please follow this Tutorial: http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

I see you have been on this forum for a while, but I dont know your level of computer knowledge

 

[brianzion]

yeah i had a few bsod. the micosoff works come with the pc when i brought it 6 months ago i think it was free i have windows 7 home premium.

 

[Thorsen]

If you dont use it or want a free alternative, Open Office is really good. I am using it and its pretty compatible. Maybe try replacing it with Open Office and see if problem persists.

Do you have install discs for the computer or any other restore discs?
Where did you purchase the computer? retailer or private seller?

 

[brianzion]

i use that program to. i bought pc from pc world in england im just finding the details to see if the works was included in the purchase which i am sure it was the op system was already installed along with the works.
Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe". does this mean i dont have the windows key?

 

[Thorsen]

i use that program to. i bought pc from pc world in england im just finding the details to see if the works was included in the purchase which i am sure it was the op system was already installed along with the works.
Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe". does this mean i dont have the windows key?

No I think your activation of Windows is fine. There might be a program that is being called that is failing. If you can, post your minidumps from the BSOD, I am not skilled in the BSOD catagory yet, but if you post them, a guru can look at them and advise best course of action or if anything in particular is failing.

 

[brianzion]

oky doke thanks for all the advice have to go and do some chores will get back to this soon

 

[brianzion]

hi all i found this on Microsoft technet it may help the problems i am getting?

Event ID 33 is logged in the Application log when you start an application in Microsoft Works SE 9 on a Windows Server 2008-based computer or on a Windows Vista-based computer

View products that this article applies to.
Expand all | Collapse all
SYMPTOMSWhen you start an application in Microsoft Works SE 9 on a Windows Server 2008-b...


When you start an application in Microsoft Works SE 9 on a Windows Server 2008-based computer or on a Windows Vista-based computer, an event is logged in the Application log. For example, when you start Word Processor or Calendar, an event is logged in the Application log. The event that is logged resembles the following: Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 33
Description: Activation context generation failed for "C:\Windows\Installer\{Product_Key}\WksWP.exe". Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found. Please use sxstrace.exe for detailed diagnosis.

MORE INFORMATIONThis Error event does not affect the functionality of Works SE 9. You can safely...


This Error event does not affect the functionality of Works SE 9. You can safely ignore this message.

APPLIES TO

• Microsoft Works 9 SE

 

[Thorsen]

Good to hear! So this is probably not the culprit of your BSOD's. When you have a BSOD again, post the minidump file so guru's here can look at it. Until then, just use your computer normally.

 

[brianzion]

oky doke how is the best way to get the minidump file

 

[Tews]

[Novice] How to ask for help with a BSOD problem

 

[brianzion]

hi all thanks for all your good responses, i found the culprit program(i hope!!) it was an old program i used a while ago which i had uninstalled with revo and it left a service open on start up so i have disabled it and no crashes so far, funny i use revo and it missed this? well lets hope this is the last of this bsod i have to encounter thanks all