Help

[smooveprined]

my moms computer is broken!! everytime it turns on the screen just go black and theres a bleeping noise that wont stop.. cant get to welcome screen or desktop.. please help!

 

[pooch]

my moms computer is broken!! everytime it turns on the screen just go black and theres a bleeping noise that wont stop.. cant get to welcome screen or desktop.. please help!

It sounds to me like some of the hardware is broken, the BIOS beeps out codes to tell you which part is broken; BIOS Beep Codes
I hope this helps somewhat

 

[smooveprined]

okay but how will i fix this? because i have a setup cd that i created but i dont want to reinstall win 7 cuz my mom said she has important files. anyway to save these files? or just fix it ? please help!!

 

[simmo]

Can you check ram....swap it over or just check the ram in the machine 1 stick at a time and see if it's faulty.

Whats the beeps? as in long short how many etc..beep codes tell you whats wrong basically....like morse code....ea one has a different meaning....

I'm looking at Ram atm cos the system isn't booting....could be something else mind but I had a mate just recently had a similar issue...I checked his ram and the dimm was faulty...installed it on another dimm and it's all good so ya..easy to do and eliminates one possible cause.

 

[bobkn]

The files can be copied off the machine's hard drive, if the hard drive itself isn't broken. (Sounds like it isn't.)

I did that for a chum, but I wasn't able to fix his notebook. He sent it off to a place that offers to do all repairs for $100 (exclusive of parts). There were two DIMMs in the machine. The one that could only be accessed by removing the keyboard was defective. It was worse than your mother's machine: no beeps.

 

[pooch]

okay but how will i fix this? because i have a setup cd that i created but i dont want to reinstall win 7 cuz my mom said she has important files. anyway to save these files? or just fix it ? please help!!

There should be no need to reinstall windows but as I said b4 you seem to have a hardware problem. It maybe best to take the PC to a reputable specialist and let them look at it

 

[smooveprined]

Um, I appreciate all the help but can you guys be a little thorough. I dont know theses stuff yet hopefully in the near future because when i start college this year im going 2 major in computer engineering. For example, how can i check the RAM? I cant even get to the log on screen. And if you mean switch it to another computer i have no other. Only my laptop and the computer thats not working. And the beeps are continuous nunununununu non stop.. And what are dimms???

 

[FredeGail]

If possible, try following this guide for testing your memory.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Best Regards,
FredeGail

 

[bobkn]

Um, I appreciate all the help but can you guys be a little thorough. I dont know theses stuff yet hopefully in the near future because when i start college this year im going 2 major in computer engineering. For example, how can i check the RAM? I cant even get to the log on screen. And if you mean switch it to another computer i have no other. Only my laptop and the computer thats not working. And the beeps are continuous nunununununu non stop.. And what are dimms???

DIMMs are dual inline memory modules.

DIMM - Wikipedia, the free encyclopedia

The memtest advice is good, but you may not be able to follow it if the machine is so broken that you can't boot it from a CD. Can you get into the BIOS setup? (The BIOS is the basic input/ouput system that a PC uses to start up, before Windows loads.) You do that by pressing a hotkey during startup. On some machines, that's the delete key. On others, F2.

I doubt that you can get enough help in a forum like this one to solve your problem. It must be a hardware problem.

The first thing I'd do is remove the hard drive from your mom's machine, and either mount it in an external enclosure or attach it to another PC. That would allow me to copy all of the critical data off of it. If you're not up to that, your only option would be to go to someone who can. I've heard little good about the "Geek Squad" (Best Buy).

 

[seavixen32]

Information on computer beep codes here: Computer POST and beep codes

 

[smooveprined]

@bob yes i can boot it from a cd or usb np at all at doing that. just cant get to log on screen...

 

[DocBrown]

Is your Mom's computer a Desktop or Laptop ? Can you give us any specs on it ?

 

[simmo]

Um, I appreciate all the help but can you guys be a little thorough. I dont know theses stuff yet hopefully in the near future because when i start college this year im going 2 major in computer engineering. For example, how can i check the RAM? I cant even get to the log on screen. And if you mean switch it to another computer i have no other. Only my laptop and the computer thats not working. And the beeps are continuous nunununununu non stop.. And what are dimms???

Non stop beep is indicative of Ram at fault..
Take the side off the PC....Ram is located on the right of your CPU...remove all ram except the stick closest to the CPU and try to boot.
If it wont boot shut down and swap sticks and try to boot again. If it still won't boot try putting the Ram into another Dimm (1 at a time)
If it won't boot at all after you try all combinations then the ram is at fault..it would be highly unlikely for both dimms to fail.

Mind you the hardware specs of the faulty PC would be helpful.I'm assuming here that you have dual channel ram.

cheers

PS..Ram fits into dimms 1 way and 1 way only...DO NOT Force it to fit..theres a locator slot on the Ram and in the Dimm..match it up before fitting...theres lockin tabs on each end (of the dimm) that you open when you take it out and you will see/hear them click in when the Ram is bedded in properly.

 

[smooveprined]

and im doing the memtest right now

 

[smooveprined]

Also, how would i know what to plug the cords into the computer. because this may be the problem. some1 was messing around and may have put one of the cords into the wrong slot. the cords are black yellow red and have see thru caps on top of them. some are hooked in and some are not. some say p2 p3, and other 1 says yc cable and foxconn.. hope this helps..

 

[smooveprined]

um the specs on her computer.. hmmm windows 7, computer, hp . uh i really dont know much about it. heres a link on it Search HP US - Search results for 'hp pavilion media center tv m7775.es desktop pc'.
and please explain thoroughly on the changing ram thing please

 

[simmo]

um the specs on her computer.. hmmm windows 7, computer, hp . uh i really dont know much about it. heres a link on it Search HP US - Search results for 'hp pavilion media center tv m7775.es desktop pc'.
and please explain thoroughly

BIOS Beep Codes - HP Customer Care (United States - English)

Beep codes...but apparently your PC could have one of several different Bios's...only one that fits what you say is a continous beep is the bottom Bios (award)....and it means serious system failure as in maybe CPU overheating...

so take the side off your case and see if the CPU fan is working..if not replace.

 

[pooch]

Can you answer me a few questions?
Does the monitor show a picture at all?
When the PC starts normally, you get a single beep this, is to let you know that everything is okay. When does this continuous beeping start? at the same time as the single beep should or later? and does this continuous beep sound like the single beep?

 

[smooveprined]

THANKS EVERYONE! I FIXED THAT PARTICULAR PROBLEM. one of the colored cords wasnt plugged in properly so now its fixed. but before the beeping sounds i had problem on it before. now it says reboot and select proper device or insert boot media in selected boot device and press a key...

 

[pooch]

THANKS EVERYONE! I FIXED THAT PARTICULAR PROBLEM. one of the colored cords wasnt plugged in properly so now its fixed. but before the beeping sounds i had problem on it before. now it says reboot and select proper device or insert boot media in selected boot device and press a key...

You will have to go into the BIOS and select the hard drive on which windows is installed. The normal boot order would be CD/DVD ROM and then the Hard drive.