Help.

IamABlues

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Erm...not sure if this is the right place to post but I'lll just go with it...I just bought a custom-build PC about
half a year ago and I've been trying to play this 'MapleStorySEA' thing on my computer recently but I failed.
Even my friend's shitty piece can play it. It is just a simple multiplayer online game which does not require good
system spec. to play it. I'm using an Intel i3 and an AMD Radeon HD 6570, I've used so many methods to try and get it to run but I failed. Here's what's happened to me:
1. I ran the program
2.Everything went smoothly(logging in, selecting channel n selecting character) before entering the game's world
3.As soon as I enter the world, the whole screen turned pitch black, there are two things that'll happen at this stage, either the screen keeps changes from black screen to desktop vice versa or after a few seconds(the sound of the game can still be heard and i can play it by listening to the sound) , the program crash without informing anything about the problem

The second thing (the program crash without informing anything about the problem) usually happens if im not running the program in compatibility mode...any help would be appreciated...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
Not sure//
Motherboard
GIGABYTE H61M-S2P
Memory
Kingmax 4GB RAM
Graphics Card(s)
AMD Radeon HD 6570
Monitor(s) Displays
BenQ T52WA
Screen Resolution
1028x720
Hard Drives
500GB HDD?(Notsure)
Case
AOC
Keyboard
Acer Mechanical
Mouse
Toshiba
Internet Speed
1MB
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
IamABlues, Welcome to seven forums.

Make sure all your drivers are up to date. Also you should try re-installing it in compatibility mode.Then make sure you have the game up dated with the latest patch. Also make sure your directx is up to date. Then try running the game in admin mode.

Have a read through the sticky above by sygnus21 too

http://www.sevenforums.com/gaming/77293-tips-troubleshooting-game-issues.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dude Build
OS
Windows 10 Pro X64
CPU
Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo
Motherboard
MSI Z77A-G45 Gaming
Memory
8.00 GB DDR3 1600Mhz
Graphics Card(s)
MSI Gaming X GTX 1070
Sound Card
Realtek High Definition
Monitor(s) Displays
Dell S23O9W, HP L1710
Screen Resolution
DELL-1920 x 1080 HP-1280 x1024
Hard Drives
Crucial m4 256 SSD, WD 7200RPM 500GB WD 1TB
PSU
Seasonic X650 GOLD
Case
Zalman Z12
Cooling
Antec Kuhler 920
Keyboard
Logitech
Mouse
MSI DS100 Interceptor
Internet Speed
50 down and 5 up
Antivirus
MSE
Browser
Chrome, IE 11
Other Info
Logitech X-620 Speakers
Yep + 1 on what Dude said... it sounds like your Drivers got corrupted when you installed the game. Download new ones (Audio and Video both), saved them to a temp folder, uninstall the ones you have now, restart to safe mode, use ccleaner to clean registry, restart, allow w7 to install generic drivers, go to temp folder and right click on the exe file and use "Run as an Administrator" and install again, restart after you have installed both drivers.

For good measure, uninstall the game as well before uninstalling the drivers, this way you will start fresh, if the installation of the games ask for DirectX to be installed, do not skip this thinking that the one you have is newer, go ahead and install it, nothing will happen to the one you have now.

Good Luck
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built... Intel/Nvidia/ASRock
OS
Windows 7 x64 (Ultimate)
CPU
Intel i5-4670K
Motherboard
ASRock Z87 Extreme 6
Memory
8GBs Ripjaws 2133Mhz
Graphics Card(s)
Asus GTX660 (2GBs)
Sound Card
Onboard Realtek HD
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680 x 1050
Hard Drives
Samsung 840 SSD 120GBs
Samsung 750GB 32MB cache
1.5 TB
PSU
PC Cooling 750w Silencer
Case
Thermaltake Spedo Advance
Cooling
Std Cooler
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
Comcast 20Mbit
Antivirus
Avast
Browser
Firefox
Okay, I'll try those, thanks for the help.:)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
Not sure//
Motherboard
GIGABYTE H61M-S2P
Memory
Kingmax 4GB RAM
Graphics Card(s)
AMD Radeon HD 6570
Monitor(s) Displays
BenQ T52WA
Screen Resolution
1028x720
Hard Drives
500GB HDD?(Notsure)
Case
AOC
Keyboard
Acer Mechanical
Mouse
Toshiba
Internet Speed
1MB
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
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