Hi all - novice on computers -Please help with BSOD 0x00000116

[diffncon]

Hi All,

Went into safe mode and got the below error for my BSOD onfathers computer. Wouldnt use it for games or anything. Any help would be great

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2108
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800958E2E0
BCP2: FFFFF880058C32D0
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\091713-51027-01.dmp
C:\Users\pd 1975\AppData\Local\Temp\WER-81588-0.sysdata.xml

 

[x BlueRobot]

Please follow - http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[diffncon]

Thanks BlueRobot,

zipped file attached as above, keeps crashing straight after logging in to profile

 

[x BlueRobot]

[COLOR=Red]BugCheck 116[/COLOR], {fffffa80075d34e0, fffff88004a542d0, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : [COLOR=Red]nvlddmkm.sys[/COLOR] ( nvlddmkm+152d0 )

Usual causes:  Video driver, overheating, bad video card, BIOS, Power to card

This bugcheck indicates that the graphics card driver has attempted to reset the graphics card, but failed to do so within the allocated time interval, and therefore caused a timeout with the following Stop Code 0x116. More Information - Timeout Detection and Recovery (TDR) (Windows Drivers)

0: kd> [COLOR=SeaGreen]lmvm nvlddmkm[/COLOR]
start             end                 module name
fffff880`04a3f000 fffff880`05579480   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR=Red]Wed May 05 16:13:49 2010[/COLOR] (4BE18B2D)
    CheckSum:         00B3E558
    ImageSize:        00B3A480
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your nVidia graphics card driver seems to be causing problems, and is rather outdated, please update to the latest WHQL version (1st July 2013) from here - http://www.sevenforums.com/graphic-cards/602-latest-nvidia-forceware-video-drivers-windows-7-a.html

0: kd> [COLOR=SeaGreen]!dpx[/COLOR]
Start memory scan  : 0xfffff880063b79c8 ($csp)
End memory scan    : 0xfffff880063b8000 (Stack Base)

               rsp : 0xfffff880063b79c8 : 0xfffff88002eb4054 : dxgkrnl!TdrBugcheckOnTimeout+0xec
0xfffff880063b79c8 : 0xfffff88002eb4054 : dxgkrnl!TdrBugcheckOnTimeout+0xec
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
0xfffff880063b7a08 : 0xfffff88002eb3d5e : dxgkrnl!TdrIsRecoveryRequired+0x1a2
0xfffff880063b7a38 : 0xfffff88002f5af13 : dxgmms1!VidSchiReportHwHang+0x40b
0xfffff880063b7a88 : 0xfffff88002f84cf1 : dxgmms1!VidSchiCheckHwProgress+0x71
0xfffff880063b7a90 : 0xfffff88002f83437 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
0xfffff880063b7a98 : 0xfffff88002f562d2 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
0xfffff880063b7aa0 : 0xfffff88002f82ff6 : dxgmms1!VidSchiWorkerThread+0xba
0xfffff880063b7aa8 : 0xfffff80003514ede : nt!PspSystemThreadStartup+0x5a
0xfffff880063b7af0 : 0xfffff88002f82f3c : dxgmms1!VidSchiWorkerThread
0xfffff880063b7b18 : 0xfffff88002f84cf1 : dxgmms1!VidSchiCheckHwProgress+0x71
0xfffff880063b7b48 : 0xfffff88002f83437 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
0xfffff880063b7be8 : 0xfffff88002f562d2 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
0xfffff880063b7c38 : 0xfffff88002f82f3c : dxgmms1!VidSchiWorkerThread
0xfffff880063b7c68 : 0xfffff88002f553bb : dxgmms1!VidSchiProcessCompletedQueuePacket+0xf
0xfffff880063b7c70 : 0xfffff88002f82f3c : dxgmms1!VidSchiWorkerThread
0xfffff880063b7cb8 : 0xfffff88002f86085 : dxgmms1!VidSchiAdjustWorkerThreadPriority+0x1c5
0xfffff880063b7cd8 : 0xfffff88002f82f3c : dxgmms1!VidSchiWorkerThread
0xfffff880063b7cf8 : 0xfffff88002f82ff6 : dxgmms1!VidSchiWorkerThread+0xba
0xfffff880063b7d38 : 0xfffff80003514ede : nt!PspSystemThreadStartup+0x5a
0xfffff880063b7d78 : 0xfffff80003267906 : nt!KiStartSystemThread+0x16

Remove:

Start Menu\Programs\Uniblue
Start Menu\Programs\Uniblue\RegistryBooster

Windows 7 doesn't require any programs which make changes to the operating system and registry, these programs tend to cause problems by modifying and deleting files.

• http://www.sevenforums.com/performa...registry-cleaner-tests-why-not-use-one-2.html

Windows is a closed source system. Developers of registry cleaners do not have the core code of Windows 7 and are not working on definitive information, but rather they are going on past knowledge and experience. Automatic cleaners will usually have to do some guesswork.

Modifying registry keys incorrectly can cause Windows instability, or make Windows unbootable. No registry cleaner is completely safe and the potential is ever present to cause more problems than they claim to fix.

Registry cleaners cannot distinguish between good and bad. If you run a registry cleaner, it will delete all those keys which are obsolete and sitting idle; but in reality, those keys may well be needed by some programs or windows at a later time.

Windows 7 is much more efficient at managing the registry than previous Windows versions. If you run any other registry cleaner and do not know precisely what you are doing, you will have problems down the road. There are no gains to be had from using a registry cleaner and the risk is great.

Reduce the number of programs at startup, to avoid any driver or program conflicts:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

 

[diffncon]

thanks for the info above. Can these Nvidia be loaded in safe mode do you know, its sayng my comp isnt compatible to download the drivers?

 

[x BlueRobot]

They should be able to downloaded, as long as you start with Safe Mode with Networking. Are you installing the correct drivers for your operating system and graphics card?