Home Network and USB NAS "not accessible"!

[EvilOzzmess]

Here's the deal on this new development...

I have not been on, screwed with or otherwise altered our home network OR the router's access points/settings etc. in over a month. The last time I had to do ANYTHING over our home network or with the router/settings etc., EVERYTHING was working just fine. Flawless.

Finally had some time to do some stuff on here tonight, requiring "Readyshare" of the USB NAS device (simply accessing the drive from the network menu on windows), and... it doesn't work and neither does my home network itself. NOTHING works, NOTHING wants to communicate with anything else.

Everything tells me, basically, that such and such cannot be connected and to contact the network administrator (which is me). Can't access shared files on any computer from any other computer and the same applies to the USB NAS EHHD.


The only thing that happened which could explain this bizarre turn of events is that my mom had to bring her work home with her last Monday, but she needed to access her company's corporate server remotely... we were having a hell of a time getting "permissions" to let us through to it (it kept saying "untrusted" and that it was "blocked"), but eventually we managed it. That was on her computer, which has absolutely no admin permissions to the home network or else the new WNDR37AV router - none at all.

BUT, somehow I really and truly think that this "Oracle" program or else some kind of defense mechanism on that corporate server SEVERELY skewered my home network, believing it to be "unauthorized" or something and jacking it up. Nothing else can explain it. This was earlier last week, hadn't been on since until just tonight and... now nothing works, inexplicably!

I do not believe in "coincidences".


What do I do now? I am totally at a loss as to how to proceed in solving this... this is WAY beyond my 'expertise'.

I have checked all settings, on both the home network and the router itself... everything is as it should be, there is absolutely nothing that I can see which would or could be causing this breakdown in communication between my computers and the USB NAS storage device!

HELP PLEASE!!!

 

[zigzag3143]

Here's the deal on this new development...

I have not been on, screwed with or otherwise altered our home network OR the router's access points/settings etc. in over a month. The last time I had to do ANYTHING over our home network or with the router/settings etc., EVERYTHING was working just fine. Flawless.

Finally had some time to do some stuff on here tonight, requiring "Readyshare" of the USB NAS device (simply accessing the drive from the network menu on windows), and... it doesn't work and neither does my home network itself. NOTHING works, NOTHING wants to communicate with anything else.

Everything tells me, basically, that such and such cannot be connected and to contact the network administrator (which is me). Can't access shared files on any computer from any other computer and the same applies to the USB NAS EHHD.


The only thing that happened which could explain this bizarre turn of events is that my mom had to bring her work home with her last Monday, but she needed to access her company's corporate server remotely... we were having a hell of a time getting "permissions" to let us through to it (it kept saying "untrusted" and that it was "blocked"), but eventually we managed it. That was on her computer, which has absolutely no admin permissions to the home network or else the new WNDR37AV router - none at all.

BUT, somehow I really and truly think that this "Oracle" program or else some kind of defense mechanism on that corporate server SEVERELY skewered my home network, believing it to be "unauthorized" or something and jacking it up. Nothing else can explain it. This was earlier last week, hadn't been on since until just tonight and... now nothing works, inexplicably!

I do not believe in "coincidences".


What do I do now? I am totally at a loss as to how to proceed in solving this... this is WAY beyond my 'expertise'.

I have checked all settings, on both the home network and the router itself... everything is as it should be, there is absolutely nothing that I can see which would or could be causing this breakdown in communication between my computers and the USB NAS storage device!

HELP PLEASE!!!

Ok so I assume you have rebooted everything at the same time. Have you reset the router to the default settings?

Was anything installed on your computer (or network) on the date when the corp Lan was accessed?

Do you have a win 7 dvd to do a repair install?

Do you have a backup and restore point from prior to that time?

Can you type cmd in search>right click and run as admin> IPCONFIG /all and upload a screenshot of the output to us?

Ken J

 

[EvilOzzmess]

Alright, well what apparently happened, and I haven't the faintest idea of exactly how, but this corporate remotely accessed server somehow managed to wipe out some settings in both the home network AND some advanced router GUI settings (both are password protected - no clue how it did it, but it did).

I didn't notice until I checked the settings in the advanced sections on both. This is certainly the most bizarre occurrence I have ever encountered, bar none. But it is clear to me that this company has hired absolute MORONS in it's IT department if a simple remote access feature results in the total meltdown of custom home networks and advanced router GUI settings!

I am going to report these issues to the company and hope they sort it out. Whether or not they decide to do so, I definitely will NOT be permitting any remote corporate server access from our internet ever again. I should have known better than to allow it when it kept returning "unhandled exception" errors and things popping up telling me the source is "untrusted" and crap about "certificates" left and right.

Guess I'm just lucky it didn't decide to eat crucial system data!


Let this be a warning to all... don't do it. Let the company eat their own downed internet, don't let them have you use your own - it only leads to bad things!


I've just finished setting both back up and so far, so good. Thanks for the help all the same.