Solved How do I delete "stuck folders"

amo1102

New member
Local time
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Location
Denmark
Hi, this is my first post. :o

A friend who is clue less on computers managed to partially delete some folders on her computer. I have no idea how but the folder icons and names (3) remain but can't be deleted with standard "delete option". I tried quite some things including trying to remove them through command prompt, I tried in safe-mode and I also tried changing the permission settings but that dialog box is blank when I open it!

I have tried to google the problem repeatedly but I can't seem to find any solution. I call them "ghost folders" as they are there but they are not.. the computer seems to think they are not there however they still show and won't delete. :devil:

Any suggest, help would be great. I wish I could describe the problem better but I don't know how.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 10 Pro 32bit
CPU
Intel Core 2Duo, E8400 3.00 GHz
Memory
4 GB
Graphics Card(s)
ASUS EAH5450 Series
Monitor(s) Displays
2 x Dell 19"
Screen Resolution
Both monitors are 1280 x 1024
Hard Drives
ST500DM002-1BD142
Keyboard
HP Elite V2
Mouse
Logitech M180
Antivirus
MS Essentials
Browser
FireFox
Amo mate just where are these folders??
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Hi man,

They are in another folder on the C: Drive. Essentially these folders were sent through an ftp program as ZIP files and I downloaded them into my "IN" folder which is on the C:.

After de-crypting them (they were pgp.zip files) and then unZIPping them, I took what I needed and then attempted to delete them. That's when the operation when south and they only partially deleted but the folders are still there...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 10 Pro 32bit
CPU
Intel Core 2Duo, E8400 3.00 GHz
Memory
4 GB
Graphics Card(s)
ASUS EAH5450 Series
Monitor(s) Displays
2 x Dell 19"
Screen Resolution
Both monitors are 1280 x 1024
Hard Drives
ST500DM002-1BD142
Keyboard
HP Elite V2
Mouse
Logitech M180
Antivirus
MS Essentials
Browser
FireFox
Try making a live Linux USB flash drive or DVD and see if you can delete folders with that. Ubuntu and Linux Mint are very popular. If you are successful at deleting them, empty the Trash Bin (Recycle Bin) before you Shutdown. There will be a picture of a trash can on the Desktop.

I used this program to make the flash drive.

YUMI - Multiboot USB Creator | USB Pen Drive Linux
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware
OS
Windows 7 Home Premium 64bit
CPU
iNTEL Core i7 2630QM 2GHz
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GT 555M
Hard Drives
INTEL SSDSC2CW240A3
Antivirus
Windows Defender
Browser
Google Chrome
Thanks man. I downloaded Yumi and read the page you linked. I never used Linux or Ubuntu and don't have an iso file. do you have a like where I can get it? Also for a total Linux nub like me, do you have any suggestions or bullet points in how to run it?

Thanks man.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 10 Pro 32bit
CPU
Intel Core 2Duo, E8400 3.00 GHz
Memory
4 GB
Graphics Card(s)
ASUS EAH5450 Series
Monitor(s) Displays
2 x Dell 19"
Screen Resolution
Both monitors are 1280 x 1024
Hard Drives
ST500DM002-1BD142
Keyboard
HP Elite V2
Mouse
Logitech M180
Antivirus
MS Essentials
Browser
FireFox

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware
OS
Windows 7 Home Premium 64bit
CPU
iNTEL Core i7 2630QM 2GHz
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GT 555M
Hard Drives
INTEL SSDSC2CW240A3
Antivirus
Windows Defender
Browser
Google Chrome
thanks man. I had just googled it and found that exact download - Linux Mint MATE desktop. I/P download and i'll see if I mange to install this! Thanks for your help.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 10 Pro 32bit
CPU
Intel Core 2Duo, E8400 3.00 GHz
Memory
4 GB
Graphics Card(s)
ASUS EAH5450 Series
Monitor(s) Displays
2 x Dell 19"
Screen Resolution
Both monitors are 1280 x 1024
Hard Drives
ST500DM002-1BD142
Keyboard
HP Elite V2
Mouse
Logitech M180
Antivirus
MS Essentials
Browser
FireFox
I forgot to mention the Persistence part of the YUMI program. What that does is remember your settings for the next time you boot from the flash drive. If you plan to format the drive when your finished, you don't need to use Persistence.

If you don't use Persistence, the next time you boot the Linux flash drive, you will have to set everything up again.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware
OS
Windows 7 Home Premium 64bit
CPU
iNTEL Core i7 2630QM 2GHz
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GT 555M
Hard Drives
INTEL SSDSC2CW240A3
Antivirus
Windows Defender
Browser
Google Chrome
It would probably be simpler to use a Windows based tool like Unlocker. See this post.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
Well just another two cents this is what I do with dying or dead drives or ones with lost passwords to get data.
BOOTABLE UBUNTU
Make a bootable Ubuntu disk Download Ubuntu Desktop | Download | Ubuntu
Set the BIOS to boot from the optical when the machine boots it will show you a screen with TRY or INSTALL > select TRY not INSTALL
When it is finished - it takes very little time you will get a screen like in the pic .
Open the drive you want > User and dig down until you get to the data / settings you may be able to copy / paste the material you want to an external source or other installed drive doing this.
I am not sure if it will but I have recovered tons of data etc using this method both on "dead" or just plain drives that you cannot get data from using Windows.

There is this too but I find the Ubuntu easier to set up http://www.sevenforums.com/tutorials/287439-emergency-kit-save-your-files-dead-os.html
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Hi guys,

Thanks for all the suggestions. I did what TrustMe suggested with LinuxMint and it worked like a charm! Thanks a lot!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 10 Pro 32bit
CPU
Intel Core 2Duo, E8400 3.00 GHz
Memory
4 GB
Graphics Card(s)
ASUS EAH5450 Series
Monitor(s) Displays
2 x Dell 19"
Screen Resolution
Both monitors are 1280 x 1024
Hard Drives
ST500DM002-1BD142
Keyboard
HP Elite V2
Mouse
Logitech M180
Antivirus
MS Essentials
Browser
FireFox
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