Solved How do I remove an unwanted image from the desktop screen?

diabloplaza

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A broken glass sheet image shows on the left side of the screen as soon as I power on my sony VAIO windows 7 Professional laptop. How do I clear this unwanted broken glass sheet image?

I can work on the right side of the screen and I have access to the taskbar. I do not have access to the start menu as the broken glass sheet image hides the Start menu. Any help on this will be appreciated.
 

My Computer My Computer

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Windows 7Professional 64bit.
OS
Windows 7Professional 64bit.
Could you provide a screenshot?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Pentium B9604GBIntel HD
Computer type
Laptop
Computer Manufacturer/Model Number
Asus X401A
OS
Windows 7 Home Premium x64
CPU
Intel Pentium B960
Motherboard
Unknown
Memory
4GB
Graphics Card(s)
Intel HD
Screen Resolution
1366x768
Antivirus
MSE
Browser
Chrome

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Pentium B9604GBIntel HD
Computer type
Laptop
Computer Manufacturer/Model Number
Asus X401A
OS
Windows 7 Home Premium x64
CPU
Intel Pentium B960
Motherboard
Unknown
Memory
4GB
Graphics Card(s)
Intel HD
Screen Resolution
1366x768
Antivirus
MSE
Browser
Chrome
I don't think a screenshot will capture the cracked screen, only the image which is on the screen and possibly obscured by a cracked screen.
 
I don't think a screenshot will capture the cracked screen, only the image which is on the screen and possibly obscured by a cracked screen.

If the actual screen is cracked, then the screenshot will show the normal screen, if the screen isn't cracked, then the screenshot will show the image :)

Also, is it just appearing on the desktop, or everywhere?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Pentium B9604GBIntel HD
Computer type
Laptop
Computer Manufacturer/Model Number
Asus X401A
OS
Windows 7 Home Premium x64
CPU
Intel Pentium B960
Motherboard
Unknown
Memory
4GB
Graphics Card(s)
Intel HD
Screen Resolution
1366x768
Antivirus
MSE
Browser
Chrome
dollars to donuts the screens busted.
 

My Computer My Computer

At a glance

MS Windows 7 Home Premium 64-bit SP1AMD K12 Llano 32nm Technology8.00 GB DDR3 @ 665MHz (9-9-9-24)AMD Radeon(TM) HD 6520G (HP)
Computer Manufacturer/Model Number
hp - pavillion g7
OS
MS Windows 7 Home Premium 64-bit SP1
CPU
AMD K12 Llano 32nm Technology
Motherboard
Hewlett-Packard 3568 (Socket FS1)
Memory
8.00 GB DDR3 @ 665MHz (9-9-9-24)
Graphics Card(s)
AMD Radeon(TM) HD 6520G (HP)
Sound Card
IDT High Definition Audio CODEC
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
(1600x900@60Hz)
Hard Drives
488GB Seagate ST950032 5AS SATA Disk Device (SATA)
That`s the first time I`ve ever heard a cracked lcd screen referred to as a broken glass sheet image. Have you recently dropped your laptop ?

The answer to your question is.. Call Sony and order a new screen.
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Yes. You are right the screen looks like cracked. I will check with the vendor whether the screen can be replaced. Thank you very much!
 

My Computer My Computer

At a glance

Windows 7Professional 64bit.
OS
Windows 7Professional 64bit.
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