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I'm about to help my mom reinstall her computer. She has a nasty virus that is preventing her from her job as a reservation agent (she works from home), and I need to make sure I can fully reinstall correctly before diving in.
Whenever I have needed to reinstall my own computer, all I have to do is restore directly from the hard drive. Her computer isn't quite built like this. Initially, she had to create recovery discs to restore from instead, and I have never dealt with recovery discs before. Is it done the same exact way as restoring from the hard drive? Control Panel>System Security>Backup And Restore>etc?
I have found 4 DVDs. She initially created 2 but they failed and apparently she had to start over and create the 4 I found. I'm slightly worried about installing this wrong.. I'm afraid there might be a 5th disc, although she insists there are 4. Are there any precautions I should take before going through with it?
Also, how do I initialize the reinstallation? The only options available to me are to restore from a Windows disc. Apparently her computer didn't come with a disc, thus she had to create 4 recovery discs--but are they the same thing? I've read the manual about the reinstallation, but it mentioned something about hitting F9 after restarting and booting everything from there. I'm just not familiar with any of that.
If someone could help me clear this up, I would appreciate it very much. I've got to get this thing up and running soon. Her computer is an ASUS Notebook K52 Windows 7 64bit.
Whenever I have needed to reinstall my own computer, all I have to do is restore directly from the hard drive. Her computer isn't quite built like this. Initially, she had to create recovery discs to restore from instead, and I have never dealt with recovery discs before. Is it done the same exact way as restoring from the hard drive? Control Panel>System Security>Backup And Restore>etc?
I have found 4 DVDs. She initially created 2 but they failed and apparently she had to start over and create the 4 I found. I'm slightly worried about installing this wrong.. I'm afraid there might be a 5th disc, although she insists there are 4. Are there any precautions I should take before going through with it?
Also, how do I initialize the reinstallation? The only options available to me are to restore from a Windows disc. Apparently her computer didn't come with a disc, thus she had to create 4 recovery discs--but are they the same thing? I've read the manual about the reinstallation, but it mentioned something about hitting F9 after restarting and booting everything from there. I'm just not familiar with any of that.
If someone could help me clear this up, I would appreciate it very much. I've got to get this thing up and running soon. Her computer is an ASUS Notebook K52 Windows 7 64bit.
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My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP Pavilion dv7-3188cl
- OS
- Windows 10 Home 64-bit
- CPU
- Intel Core i5 430M @2.27GHz
- Motherboard
- Hewlett-Packard 365C
- Memory
- 6.00GB Dual-Channel DDR3 @532MHz
- Graphics Card(s)
- 512MB NVIDIA GeForce G105M
- Sound Card
- IDT High Definition Audio CODEC
- Monitor(s) Displays
- Generic PnP Monitor
- Screen Resolution
- 1600x900 @60Hz
- Hard Drives
- 298GB Hitachi
- PSU
- AC 100-240V~1.6A 50-60Hz, DC 19V 4.7A
- Mouse
- Razer DeathAdder Left-Hander
- Antivirus
- Avast Free
- Browser
- Google Chrome
- Other Info
- Malwarebytes Pro, Malwarebytes Anti-Exploit, uBlock Origin