Solved How open realtek update cab file & kaspersky disabling sound

averagePCuser

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Hi & happy holidays everyone :)

About a week ago, whenever I started my computer, the volume sound would have a little red x over it. When I clicked it, the trouble shooter would start and fix the problem of "audio service isn't running". I could only use sound after running the trouble shooter each time I restarted the computer.

I needed to disable Kaspersky for an unrelated task and found that my sound worked perfectly when I started the computer with Kapersky disabled. I added the realtek driver to Kaspersky exclusions and trusted program and so far, the sound works perfectly.

However, I noticed my Realtek driver is woefully out of date version 6.0.1.5992 from 11/30/2009.

I tried to follow the directions on this forum to update the driver and I used 7-zip to open the cab file I had downloaded to a desktop folder. The files extracted were numerous (.dlls, .dats, .infs). I had expected one .exe file to click on that would uninstall the old & install the new update.

I found a file from all the cab extractions called RtlUpd64.exe. I clicked on it and it flickered but absolutely nothing happened. I checked, the realtek driver was still out of date.

Am I extracting the cab file incorrectly? I did not see an option to download a zip file when I went to the recommended link Microsoft Update Catalog.

1) How do I open the cab file?

2) Once the files are extracted, exactly which one do I click on? Or is there another simpler way to do this that I have missed?

3) Am I at virus attack risk if I do not update the Realtek driver? The sound only works now that Kaspersky does not scan it & from what I understand out of date drivers are a security risk.

Or should I just leave well enough alone & be happy that the sound works lol?

My System Specs are below

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio model VGN-FE660G
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Motherboard
Sony Corporation VAIO
Memory
4.0 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) Intel(R) Display Audio (2) Realtek High Definition Aud
Monitor(s) Displays
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) WDC WD5000BEVT-26A0RT0 (2) Ricoh Memory Stick Disk Device (3) Ricoh SD/MMC Disk Device (4) Seagate Expansion USB Device
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz4.0 GBIntel(R) HD Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio model VGN-FE660G
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Motherboard
Sony Corporation VAIO
Memory
4.0 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) Intel(R) Display Audio (2) Realtek High Definition Aud
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) WDC WD5000BEVT-26A0RT0 (2) Ricoh Memory Stick Disk Device (3) Ricoh SD/MMC Disk Device (4) Seagate Expansion USB Device
Antivirus
Kaspersky Internet Security 2016
Browser
Chrome (main)
Happy Holidays to you as well. :)

I don't see any problem leaving the driver alone, where did you hear out of date drivers are a security risk?

I looked up your computer and Sony doesn't even show win 7 drivers for it, just XP and Vista, I don't even see a Realtek.

Drivers only need to be updated if they fix a problem or enable something previously unavailable.

Kaspersky is your culprit, you don't need to update that driver just because it's old.

Well enough left alone is a good approach here. :)
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Thank you so much for replying :)

Just to be sure, I restarted again & sound still A ok.
Errmm, well, I should rephrase "while I was randomly googling a youtuber said that out of date drivers cause a security risk" :o

Here is the link to the youtube video https://www.youtube.com/watch?v=Ypx-dpz1zSc

at the 0:44 mark, he states updated drivers help prevent spyware & viruses. However, he could have been just promoting his Update Driver software, so I figured it best to ask a help forum first.

Your suggestion sounds good to me tho! More than happy to enjoy December with no computer failure stress lol

In all this time (since 2009) never had a problem with it. And Kaspersky seems always to be overzealous, so I'm probably ok.

Thanks again :D
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz4.0 GBIntel(R) HD Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio model VGN-FE660G
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Motherboard
Sony Corporation VAIO
Memory
4.0 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) Intel(R) Display Audio (2) Realtek High Definition Aud
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) WDC WD5000BEVT-26A0RT0 (2) Ricoh Memory Stick Disk Device (3) Ricoh SD/MMC Disk Device (4) Seagate Expansion USB Device
Antivirus
Kaspersky Internet Security 2016
Browser
Chrome (main)
You're welcome :)

Look at the source of that video, a driver update software. I think you can see that pretty much is an exaggerated sales pitch.

You can ask anyone not trying sell something, and they will say you don't need to update drivers just to update.

You're fine just leaving it working like it should.
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
derekimo, the VGN-FE660G notebook PC that averagePCuser is using was manufactured in 2006, about 3 years before Windows 7 came out. that's why Sony didn't provide any Windows 7 specific drivers but should function with Vista based drivers listed on the sony support site.
 

My Computer My Computer

At a glance

Windows 7 SP1 Home Premium 64bit [x64]Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz6 GBIntel HD Graphics 2000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 620
OS
Windows 7 SP1 Home Premium 64bit [x64]
CPU
Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz
Memory
6 GB
Graphics Card(s)
Intel HD Graphics 2000
Sound Card
Conexant CX20641 HD Audio
Hard Drives
Western Digital 1TB (1024GB) WD10EALX-759BA1
Internet Speed
Spectrum Cable Internet up to 100Mbps
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