averagePCuser
New member
- Local time
- 8:31 PM
- Messages
- 9
Hi & happy holidays everyone 
About a week ago, whenever I started my computer, the volume sound would have a little red x over it. When I clicked it, the trouble shooter would start and fix the problem of "audio service isn't running". I could only use sound after running the trouble shooter each time I restarted the computer.
I needed to disable Kaspersky for an unrelated task and found that my sound worked perfectly when I started the computer with Kapersky disabled. I added the realtek driver to Kaspersky exclusions and trusted program and so far, the sound works perfectly.
However, I noticed my Realtek driver is woefully out of date version 6.0.1.5992 from 11/30/2009.
I tried to follow the directions on this forum to update the driver and I used 7-zip to open the cab file I had downloaded to a desktop folder. The files extracted were numerous (.dlls, .dats, .infs). I had expected one .exe file to click on that would uninstall the old & install the new update.
I found a file from all the cab extractions called RtlUpd64.exe. I clicked on it and it flickered but absolutely nothing happened. I checked, the realtek driver was still out of date.
Am I extracting the cab file incorrectly? I did not see an option to download a zip file when I went to the recommended link Microsoft Update Catalog.
1) How do I open the cab file?
2) Once the files are extracted, exactly which one do I click on? Or is there another simpler way to do this that I have missed?
3) Am I at virus attack risk if I do not update the Realtek driver? The sound only works now that Kaspersky does not scan it & from what I understand out of date drivers are a security risk.
Or should I just leave well enough alone & be happy that the sound works lol?
My System Specs are below
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio model VGN-FE660G
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Motherboard
Sony Corporation VAIO
Memory
4.0 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) Intel(R) Display Audio (2) Realtek High Definition Aud
Monitor(s) Displays
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) WDC WD5000BEVT-26A0RT0 (2) Ricoh Memory Stick Disk Device (3) Ricoh SD/MMC Disk Device (4) Seagate Expansion USB Device
About a week ago, whenever I started my computer, the volume sound would have a little red x over it. When I clicked it, the trouble shooter would start and fix the problem of "audio service isn't running". I could only use sound after running the trouble shooter each time I restarted the computer.
I needed to disable Kaspersky for an unrelated task and found that my sound worked perfectly when I started the computer with Kapersky disabled. I added the realtek driver to Kaspersky exclusions and trusted program and so far, the sound works perfectly.
However, I noticed my Realtek driver is woefully out of date version 6.0.1.5992 from 11/30/2009.
I tried to follow the directions on this forum to update the driver and I used 7-zip to open the cab file I had downloaded to a desktop folder. The files extracted were numerous (.dlls, .dats, .infs). I had expected one .exe file to click on that would uninstall the old & install the new update.
I found a file from all the cab extractions called RtlUpd64.exe. I clicked on it and it flickered but absolutely nothing happened. I checked, the realtek driver was still out of date.
Am I extracting the cab file incorrectly? I did not see an option to download a zip file when I went to the recommended link Microsoft Update Catalog.
1) How do I open the cab file?
2) Once the files are extracted, exactly which one do I click on? Or is there another simpler way to do this that I have missed?
3) Am I at virus attack risk if I do not update the Realtek driver? The sound only works now that Kaspersky does not scan it & from what I understand out of date drivers are a security risk.
Or should I just leave well enough alone & be happy that the sound works lol?
My System Specs are below
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio model VGN-FE660G
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Motherboard
Sony Corporation VAIO
Memory
4.0 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) Intel(R) Display Audio (2) Realtek High Definition Aud
Monitor(s) Displays
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) WDC WD5000BEVT-26A0RT0 (2) Ricoh Memory Stick Disk Device (3) Ricoh SD/MMC Disk Device (4) Seagate Expansion USB Device
My Computer
At a glance
Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz4.0 GBIntel(R) HD Graphics
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Sony Vaio model VGN-FE660G
- OS
- Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
- Motherboard
- Sony Corporation VAIO
- Memory
- 4.0 GB
- Graphics Card(s)
- Intel(R) HD Graphics
- Sound Card
- (1) Intel(R) Display Audio (2) Realtek High Definition Aud
- Screen Resolution
- 1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
- Hard Drives
- (1) WDC WD5000BEVT-26A0RT0 (2) Ricoh Memory Stick Disk Device (3) Ricoh SD/MMC Disk Device (4) Seagate Expansion USB Device
- Antivirus
- Kaspersky Internet Security 2016
- Browser
- Chrome (main)
