Solved How to Control Sound for My New Speakers

[MourningStar]

I have a new Companion® 5 multimedia speaker system connected to my Windows 7 pc. Installation was simple and no issues. System plays great. However, instead of the usual 'jack-type' connection these speakers connect via USB. I think this is the reason I cannot utilize the Realtek HD Audio Manager to fine-tune my sound. When I make it the default the speakers have no sound.

Is there a way to get these speakers and the Realtek manager to communicate?

1. A configuration tweak or registry mod?

2. Maybe a USB-to-3.5mm adapter?

3. A Realtek Manager-type s/w that 'does' USB-connected speakers?

-thx

 

[wither 2]

The web is full of blogs on this subject and the ones I looked at didn't provide what i call a universal solution.

Click on your speakers and then select Properties in Sound. In the Custom tab, is "digital output only" selected? if so, deselect it.

Does that help?

 

[MourningStar]

... Click on your speakers and then select Properties in Sound. In the Custom tab, is "digital output only" selected? if so, deselect it.

wither 2 - thank you so much for your reply. Unfortunately, as per the image, there is no 'Custom' tab. I also poked around and could not find a 'digital ouput only' setting.

 

[wither 2]

My apologies. Look in the Properties of the Realtek Speakers selection.

 

[MourningStar]

My apologies. Look in the Properties of the Realtek Speakers selection.

No custom tab there ...

 

[wither 2]

Have you tried any of the methods from the manual here-

Aintenance; Cleaning Your Speaker System; Limited Warranty; Troubleshooting - Bose Companion 5 Owner's Manual [Page 18]

 

[MourningStar]

Have you tried any of the methods from the manual here- ...

yes - just spoke with Bose and will try something else. I will report back - thx

 

[MourningStar]

Resolved by running a 3.5mm cable from the pc audio line-out to the line-in/aux of the Bose Controller.