How to fix my comput won't shut down (with internet broswer)

[FunnyPandaa]

Hello sevenforum, I forgot when this started to happen. However sometimes when I click my internet broswer (IE, Firefox and Google Chrome), the icon will flash, but nothing show up. I used Ctrl + Alt + Delete to see if there anything happened to it. I checked it, the running software. IE or the browser I clicked is there and the ram is not moving at all. I tried to restart the computer, but it take me ages to shut down and at the end I have to hold the power button to shut it off.

 

[UsernameIssues]

Welcome to the Seven Forums.

...I have to hold the power button to shut it off.

Try not to do that. The operating system should offer to force close any app that is preventing the restart.

Uninstall the McAfee software. Install Microsoft Security Essentials.

What version of IE are you using?

To see if those hard power downs have harmed the operating system files, try this:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[FunnyPandaa]

I'm using IE 10, and the newest model of Chrome and Firefox. I tried it once how it saids Shutting Down.... for more than 6hours + (i left it overnight), so next morning I just hold power button

 

[UsernameIssues]

Just as a test - please uninstall McAfee.
While we are working on this problem...
...please install/use Microsoft Security Essentials.

Please let us know the results of the SFC scan.

 

[FunnyPandaa]

Please let us know the results of the SFC scan.

After the full scan, it saids everything are fine. No virus or anything.

 

[UsernameIssues]

Is McAfee gone from the computer?

Please try one more scan using Malwarebytes.
Uncheck the option for the trail during the install.
Let Malwarebytes remove whatever it finds.

Start IE without any add-ons:
Start > Accessories > System Tools > Internet Explorer (No Add-ons)
Visit a few websites.
Close IE.
Check that IE left RAM using Task Manager.

 

[ThrashZone]

Here's the Mcafee Uninstaller utility,
How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)

 

[FunnyPandaa]

Is McAfee gone from the computer?

Please try one more scan using Malwarebytes.
Uncheck the option for the trail during the install.
Let Malwarebytes remove whatever it finds.

Start IE without any add-ons:
Start > Accessories > System Tools > Internet Explorer (No Add-ons)
Visit a few websites.
Close IE.
Check that IE left RAM using Task Manager.

I uninstalled McAfee yesterday before I full scan the my computer using that Microsoft software.

The Malwarebytes result should be out by following next 6 hours

I tried the Internet Explorer (No Add-ons), i visited few websites and after I close it, There are none IE left ram in there.

 

[UsernameIssues]

And what happens if you try IE the normal way?
Does it exit properly after visiting a few websites?

 

[FunnyPandaa]

And what happens if you try IE the normal way?
Does it exit properly after visiting a few websites?

If im using the browser, it will be fine. This only happen when I click the IE or Chrome or Firefox icon and nothing showed up.
Once nothing showed up after 5 mins ish, I know it happened again. Which is I cant use any broswer and I cant shut off my computer normally.

Im using the Malwarebytes and scanning my computer, it still processing but it saids object detected: 15

 

[UsernameIssues]

.....This only happen when I click the IE or Chrome or Firefox icon and nothing showed up.....

So, let me see if I understand:
Sometimes when you click - no browser window appears.
Sometimes when you click - everything works as it should.

It sounds like a browser add-on that is (was?) common to all of your browsers.

Has the problem happened in the last few hours?

 

[FunnyPandaa]

.....This only happen when I click the IE or Chrome or Firefox icon and nothing showed up.....

So, let me see if I understand:
Sometimes when you click - no browser window appears.
Sometimes when you click - everything works as it should.

It sounds like a browser add-on that is (was?) common to all of your browsers.

Has the problem happened in the last few hours?

Yeap all right!!

I only have AdBlock Plus installed, nothing else. It didnt happen in the last few hours

 

[UsernameIssues]

Test things for a few days while Microsoft Security Essentials (MSE) is installed. If the problem seems to be fixed, then you can change to whatever antivirus app that you like... or stick with MSE.

 

[FunnyPandaa]

okay, then what do I do after the Malware scan? Do i have to delete the Malware??

 

[UsernameIssues]

Malwarebytes find things that are considered potentially unwanted programs. You can let Malwarebytes quarantine whatever it finds or have Malwarebytes delete the items.

 

[FunnyPandaa]

It just finished scanning and I removed the malware. Thanks for your help brother, I will try and see if that happens again, let u know soon.