How to get Canon BJC-55 IS-12 Scanner to Work

[quadlatte]

Okay, so here is what I did:

1) Control Panel/Programs & Features/IS-12 Scan/Uninstall

2) Reinstall from Canon Website

3)Set compatibility in both CANOIT32.EXE & in ISPlus.exe to WindowsXP (Service Pack 2) under "Change settings for all users".

4) System reboot - No change

5) Set compatibility in both CANOIT32.EXE & in ISPlus.exe to WindowsXP (Service Pack 3) under "Change settings for all users".

6) System reboot - No change

This was all done with the BJC-85 powered up and connected to the tablet, IS-12 cartridge installed in the carriage. I have attached screen shots of the two dialogues boxes that come up after clicking on "Capture Image" in the program They are in the order that they appear for me. Please see below.

Which version of the Canon software ( is scan ) are you using? Also are you using the Windows update driver for the printer or did you install the old Canon driver?

 

[ChrystinP]

Hello, just found this request in my e-mail and apparently it's been sitting their for awhile. I have the IS Scan Plus version 1.70 1998-2001, and am using the most recent version of the Canon software that is on their website. No, I did not install the old Canon driver that is on the disk.

 

[Funmidele]

Hi, I asked for assistance to a link of where both drivers for BJC-55 and the IS-12 for windows 7, could be downloaded. Can anyone please help with this link? Thanks a million. Sorry, I use windows 7 ultimate, 64bits.