HP C7280 printing question

[merkat106]

I posted this on HP forums, but I'd like know if anyone has any ideas here. I know that this doesn't really involve 7, but it's worth asking.

My HP Photosmart AiO C7280 will not print to card stock (for business cards). Basically, it is having trouble loading the card stock regardless if I load 1 or 100 sheets. The manual says that the printer should be able to handle the weight (110lb) fine and the card stock indicates that it can be used in inkjet printers. The card stock is not HP brand, but Georgia Pacific. I am not asking for it to automatically duplex the stock (even though I have that attachment installed).

I have had this printer for about 16 months having bought it as a floor model when circuit city liquidated. It has performed supurbly since I first used it including everyday printing, scanning, copying and even using the card reader on my network. I have not even had it jam on me.

A family member had printed business cards on this printer nearly a year ago, so I know it is capable of this. Since this printer is off warranty, I am considering dismantling it to see why the roller won't grip the card stock.

Is there something else to try first?

 

[merkat106]

anyone?

 

[Bill2]

What about card size? What sizes does the printer accept? You should be able to see the size settings somewhere in printer preferences. Your family member might have setup something there which is not working now.

Just an idea.