Solved HP Drivers and Support

hArLtRoN

New member
Power User
Local time
4:28 PM
Messages
188
Location
Denver, Colorado
I'm trying to download all of the drivers I'll need to do a clean install of Windows 7 on an HP Pavilion m6-1035dx and when I go to HP's website, I get this message:

"No software or drivers are available for this product with the selected operating system. Please make a different selection, or visit the product homepage."

Anyone know of another place to safely download drivers?

Thanks,
hArLtRoN
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 9850 x4 2.50GHz
Motherboard
ASUS M4A785-M
Memory
4GB DDR2
Graphics Card(s)
nVidia GeFore 210
Sound Card
Onboard
Monitor(s) Displays
Samsung SyncMaster BX2031 20" LED
Screen Resolution
1600x900
Hard Drives
Western Digital Caviar Blue 500 GB SATA III 7200 RPM
PSU
450 Watt
Case
Raygo R12-40835 ATX Mid-Tower Case
Cooling
Air
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
Laptop:
Intel Core Duo T2450 @ 2.00GHz
2GB RAM
Windows 7 Ultimate x86

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hi when i go their for the drivers i see them all come up. what browser are you using i tried with firefox
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
I tried with Internet Explorer and Chrome and this is what I get clicking on Brink's link:
hp_drivers.jpg
[/url]
image hosting above 5 mb[/IMG]

I will try it using Firefox and see if it works :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 9850 x4 2.50GHz
Motherboard
ASUS M4A785-M
Memory
4GB DDR2
Graphics Card(s)
nVidia GeFore 210
Sound Card
Onboard
Monitor(s) Displays
Samsung SyncMaster BX2031 20" LED
Screen Resolution
1600x900
Hard Drives
Western Digital Caviar Blue 500 GB SATA III 7200 RPM
PSU
450 Watt
Case
Raygo R12-40835 ATX Mid-Tower Case
Cooling
Air
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
Laptop:
Intel Core Duo T2450 @ 2.00GHz
2GB RAM
Windows 7 Ultimate x86
When using Firefox I get the same message, "No software or drivers are available for this product with the selected operating system. Please make a different selection, or visit the product homepage."
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 9850 x4 2.50GHz
Motherboard
ASUS M4A785-M
Memory
4GB DDR2
Graphics Card(s)
nVidia GeFore 210
Sound Card
Onboard
Monitor(s) Displays
Samsung SyncMaster BX2031 20" LED
Screen Resolution
1600x900
Hard Drives
Western Digital Caviar Blue 500 GB SATA III 7200 RPM
PSU
450 Watt
Case
Raygo R12-40835 ATX Mid-Tower Case
Cooling
Air
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
Laptop:
Intel Core Duo T2450 @ 2.00GHz
2GB RAM
Windows 7 Ultimate x86
i would try clearing the browser cache

EDIT:try from another computer if you can
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
Would that be necessary since I just installed Firefox to test that?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 9850 x4 2.50GHz
Motherboard
ASUS M4A785-M
Memory
4GB DDR2
Graphics Card(s)
nVidia GeFore 210
Sound Card
Onboard
Monitor(s) Displays
Samsung SyncMaster BX2031 20" LED
Screen Resolution
1600x900
Hard Drives
Western Digital Caviar Blue 500 GB SATA III 7200 RPM
PSU
450 Watt
Case
Raygo R12-40835 ATX Mid-Tower Case
Cooling
Air
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
Laptop:
Intel Core Duo T2450 @ 2.00GHz
2GB RAM
Windows 7 Ultimate x86
Odd. This is what I see in Internet Explorer below with all the drivers for your PC. As a test, click on Edit for the OS, and change it to another OS and back to see if it may toggle the drivers to show.

Do you have cookies enabled for the HP site?

I'd clear the browser cache as well.

drivers.jpg
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
This computer won't find drivers for any OS. How do I check if cookies are enabled for HP site? And I'll try clearing cache
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 9850 x4 2.50GHz
Motherboard
ASUS M4A785-M
Memory
4GB DDR2
Graphics Card(s)
nVidia GeFore 210
Sound Card
Onboard
Monitor(s) Displays
Samsung SyncMaster BX2031 20" LED
Screen Resolution
1600x900
Hard Drives
Western Digital Caviar Blue 500 GB SATA III 7200 RPM
PSU
450 Watt
Case
Raygo R12-40835 ATX Mid-Tower Case
Cooling
Air
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
Laptop:
Intel Core Duo T2450 @ 2.00GHz
2GB RAM
Windows 7 Ultimate x86

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Tried both of those things and still can't see any drivers for any OS. However I did use another computer and all of the drivers appeared.

So it is something to do with this computer. Right now it isn't on the top of my priority list as I have two computers to fix for friends. But any other ideas as to why this computer isn't allowing the drivers to show up?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 9850 x4 2.50GHz
Motherboard
ASUS M4A785-M
Memory
4GB DDR2
Graphics Card(s)
nVidia GeFore 210
Sound Card
Onboard
Monitor(s) Displays
Samsung SyncMaster BX2031 20" LED
Screen Resolution
1600x900
Hard Drives
Western Digital Caviar Blue 500 GB SATA III 7200 RPM
PSU
450 Watt
Case
Raygo R12-40835 ATX Mid-Tower Case
Cooling
Air
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
Laptop:
Intel Core Duo T2450 @ 2.00GHz
2GB RAM
Windows 7 Ultimate x86
Not sure, but at least you can download them on the other PC to copy and install on your HP PC.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Thank you guys for your help! :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 9850 x4 2.50GHz
Motherboard
ASUS M4A785-M
Memory
4GB DDR2
Graphics Card(s)
nVidia GeFore 210
Sound Card
Onboard
Monitor(s) Displays
Samsung SyncMaster BX2031 20" LED
Screen Resolution
1600x900
Hard Drives
Western Digital Caviar Blue 500 GB SATA III 7200 RPM
PSU
450 Watt
Case
Raygo R12-40835 ATX Mid-Tower Case
Cooling
Air
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
Laptop:
Intel Core Duo T2450 @ 2.00GHz
2GB RAM
Windows 7 Ultimate x86
your welcome
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
:thumbsup:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Back
Top