HP dv4150us Touchpad problem

[YankeeFan]

I just installed Windows 7 Home Basic on my wife's laptop. Everything is working great except that the scroll feature on the touchpad does not work. I checked Device Manager and it says it has a PS/2 Mouse instead of a Touchpad, so I assumed I am missing a driver. Here's the issue. I have tried about 8 or 9 different variations of the ALPS and Synaptics drivers for Windows 7, all with the same results. Everything works great after rebooting, then shortly after, the scrolling will become erratic, and finally the cursor will lock up and the machine will start beeping. The keyboard continues to work, but no mouse functionality whatsoever. I think I just have not found the right driver for this...the one I had previously installed was for XP so I don't think it will work under Win 7. Does anyone know where I can get the right driver for this laptop?

Thanks.

 

[Kari]

Hi YankeeFan, welcome to the Seven Forums.

Have you tried to install the drivers using compatibility mode set to XP or Vista?

Kari

 

[YankeeFan]

I thought you couldn't use compatibility mode with Home Basic?

 

[Kari]

You can not use Virtual XP Mode (a virtual, independent XP machine running virtually on your Win7 host machine) but you can use compatibility mode when installing software, applications and drivers.

Download the driver packet, right click the installation application and choose properties, then Compatibility tab. Set compatibility to XP service pack 3.

Kari