Solved HP Hash Request

Parvardigar

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Hello
The server once a week start to making a loud whirling noise - and that hangs up the system. I then reboot to fix. I then contacted HP for help on this VM server. HP tech wants this pasted below and I don't know how to run the 'hash'. Let me know how to go about generating the report, thanks!
Their comment:

The report which you had reported seems to be from a virtual server. It did not capture any report from the hardware itself. If you have VMware installed on the server, please try generating the VMsupport logs and upload it in the same ftp dropbox. I am providing the steps for generating the VMsupport logs for your reference.

The vm-support utility is inbuilt in the Vmware Operating system.

1. At the OS hash prompt type 'vm-support' (e.g # vm-support).

2. Allow a coupe of minutes for the report file to be generated.

3. Collect the report file. The report file in .tgz format will be stored in the same location as where the command was run from.

You may also go ahead and update the firmware and drives for your ML350 G4 server using the web link which was provided earlier.
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Xeon(R) CPU 5150 @ 2.66GHz
Motherboard
Hewlett-Packard 0A08h
Memory
32.00 GB
Graphics Card(s)
(1) LogMeIn Mirror Driver (2) NVIDIA Quadro FX 1500
Sound Card
High Definition Audio Device
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 74 Hz
Hard Drives
(1) (2) (3)
Parvardigar, our VMware servers when you login, give you the # prompt instead of the c:\ prompt.

As long as your logged on as root or SU.. it is like a unix/Linux/VMware prompt...

Rich
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Laptop Qosimo X870
OS
Windows 7 Pro x64 SP1
CPU
Intel Core I7
Motherboard
Toshiba Qosmio
Memory
16 Gigs
Graphics Card(s)
NVIDIA GeForce GTX 670M
Monitor(s) Displays
17.7" laptop
Screen Resolution
1600 x 900
Hard Drives
256 Gig SanDisk SSD for C
256 Gig Intel SSD for D
Internet Speed
50/25 FIOS
Antivirus
Vipre (all you can eat for 10 machines)
Browser
IE and FF
Other Info
I have dos 6.22, wfwg 3.11, win98, 2000 and xp VHD's available for testing. MS's Virtual PC works great.
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