HP Officejet Pro 8500 OCR scanning to text messed up

[gregrocker]

Previously worked fine but after reinstall scanning from Printer or HP Solution Center to Editable Text or to Text is producing a lot of gibberish. Anyone know a solution for this?

interest in property formerly pledged as collateral that is neither in the possession of, nor
otherwise disposed of by, Secured Party within twenty [FONT=&quot](20) [/FONT]days of date of User's default only
by payment in full.
Terms of Strict Foreclosure: User's non-payment in full of all unauthorized-use fees
itemized in Invoice within said twenty- [FONT=&quot](20) [/FONT]day period for curing default as set forth above
under "Terms for Curing Default" authorizes Secured Party's immediate non-judicial strict
foreclosure on any and all remaining property and interest in property formerly pledged as
collateral by User, now property of Secured Party, which is not in the possession of, nor
otherwise disposed of by, Secured Party upon expiration of said twenty [FONT=&quot](20) [/FONT]day strict-
foreclosure period. Ownership subject to common-law copyright and UCC Financing Statement
and Security Agreement filed with the UCC filing office.

[FONT=&quot]
[/FONT]

[FONT=&quot]
[/FONT] Record Owner:
1974.
[FONT=&quot]
[/FONT]
___________ [2], Autograph Common Law Copyright

[FONT=&quot]
[/FONT]

[FONT=&quot]
[/FONT] Record owner: Secured Party / creditor name autographed common-law copyright:
Copyrighted Date _______________________ , 2009
Without Prejudice/Without Recourse
_____________ [2]
00000.00. 0 0" 0 0 0 0 0 0.0000. 0 0 0000 - [FONT=&quot]Secured Party, Authorized [/FONT]
[FONT=&quot]Representative, Attorney-In-Fact on behalf of the
DEBTOR NAME HERE©, Ens legis [/FONT]
ACKNOWLEDGEMENT
County of )
) Scilicet
_______ state )
SUBCRffiED TO AND SWORN before me this __ day of , A.D.
2009, a Notary, that ,personally appeared and known to me to be the
man whose name subscribed to the within instrument and acknowledged to be the same.
______________________ Se~;
Notary Public
[FONT=&quot] My Commission expires [/FONT]

 

[TVeblen]

No.

However, if this is the same Printer/Scanner that is hooked up to the same PC and they played nice together before, then I would immediately suspect the driver or just a bad driver install. Is it the same driver as before?

And then it could be a poor driver install. I would try uninstalling and reinstalling the printer and driver clean.

 

[gregrocker]

Thanks Bob. We reinstalled the software yesterday and it didn't help. It requires the full HP software package in order to keep scanning from the printer on standby.

 

[TVeblen]

I didn't really think you would have missed that, but it is all I can think of that makes any sense.

The one thing about printer drivers, and the thing I have a beef with Windows 7 about, is that those driver files remain in the system even after you've removed the printer and any printer software. You have to manually remove them by going into Print Server Properties to do so AFAIK. I don't know if a file is overwritten or skipped by the software package when you reinstall it and the files are still there in the system folder.

 

[gregrocker]

Scan to Email also not working.

 

[gregrocker]

Just spent 3 hours trying to get OCR scan to editable text to function. Only thing not tried is cleaning out old drivers so they can't auto load before software completes install. Ideas?

 

[TVeblen]

That is what I'd do. Could be just a bad driver file or conflict with another driver.

Not only would I delete the driver from Print Server Properties, but I'd scan the registry and kill everything with that model number.

 

[gregrocker]

Thanks Bob gonna wait til I'm in Calif in two weeks to try it on our HP at home which once had OCR and now doesn't. I'm not ignoring that it could also be just badly written software, too, but want to give it every chance to work again.

 

[TVeblen]

Sounds like a plan.
Curious: nothing was changed? Same hardware, same OS (reinstalled), same driver package, same cable, everything?

 

[gregrocker]

Yes but this is includes several PC's spread across the country where I'm trying to get it to work correctly. But the OP had a Win7 install overwriting a new Win8 PC so it is new though the printer OCR Scan to Text worked correctly on her ancient Win7 build.