HP printer error in event log

ronhud

New member
Local time
1:05 AM
Messages
7
When I start up my Windows 7 32 bit Home edition I receive an error in the event log.
I had a 840c printer on my system. I replaced this with psc750 and uninstalled the 840c. However when I boot my Windows 7 machine the event log show the following error:-
System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>319</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>8</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000900</Keywords>
<TimeCreated SystemTime="2011-03-13T08:35:58.204200000Z" />
<EventRecordID>1626</EventRecordID>
<Correlation />
<Execution ProcessID="380" ThreadID="524" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>Ron-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <UserData>
- <NoDriverFoundForPrinter xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Param1>hp deskjet 840c series</Param1>
<Param2>hp deskjet 840c series</Param2>
</NoDriverFoundForPrinter>
</UserData>
</Event>

I've been on HP site and there is no avenue to report this if one does not have a warranty.
How can I resolve this please?
 

My Computer

OS
Windows t Home
Are you sure you don't have that printer listed in "Devices and printers"?
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1 clean install
CPU
AMD Athlon 64 X2 6400+
Motherboard
Asus M2N-E SLI
Memory
4 GB
Graphics Card(s)
2 x NVidia Geforce 8600 GTS
Sound Card
Trust 5.1 Surround USB
Monitor(s) Displays
Benq FP931 19"
Screen Resolution
1280x1024@32bit@75MHz
Hard Drives
1 x Western Digital 500GB SATA (OS installation), 2 x Seagate 320GB SATA, 1 x Seagate 250GB IDE (in external USB box), 1 x TrekStor 750GB USB
PSU
650W
Keyboard
Logitech Cordless Desktop EX 100
Mouse
Logitech Cordless Optical
Internet Speed
8192 kbps / 640 kbps
Not listed - dissappeared when uninstalled. I suspect there is some remaining entry in the Registry but a search for 840c in the Registry finds nothing. I am hoping someone who understands the ways of the registry and Windows printer spooling mechanisms will be able to throw some light on it. It's infuriating that the HP site has no option to communicate for help if their is no warranty in force. They have an option to email the CEO but guess what.... it isn't working!
 

My Computer

OS
Windows t Home
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