hp probook 6560b windows 7 pro, unknown device, error 0x8007042c

slyyfox

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hey please help my younger relative has borrowed my laptop for a weekend and brought it back to me with no backup dates or system folders, any info would be much appreciated cheers :shock:
 

My Computer My Computer

At a glance

windows 7pro service pack 1 * hp probook 6560...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
windows 7pro service pack 1 * hp probook 6560b * intel core i7-2620m cpu @ 2.70ghz * 32-bit opera
Browser
google chome, internet explorer, mozilla firefox
Can you explain more please, I don't know what you mean.

Words are cheap, don't be afraid to use them :)
 

My Computer My Computer

At a glance

Windows 10 Pro X64Intel Quad Core i7-4770 @ 3.4Ghz16.0GB PC3-12800 DDR3 SDRAM 1600 MHzIntel Integrated HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
hey please help my younger relative has borrowed my laptop for a weekend and brought it back to me with no backup dates or system folders, any info would be much appreciated cheers :shock:

You need to bring a lot more information to the forum in order for us to help you.

Please read this article to understand how to ask for technical help:

How to Ask a Question When You Want Technical Help

If you do not understand, ask. Please refrain from using 1 sentence responses, and avoid text stating things like "I am not good with computers".

It is okay to not know something, and we can work together to solve almost any issue. This is a two way street, both sides must work together to get results.

Please fill out your system specs (if possible) by following this tutorial here: (Click the blue words)

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

Once we have more information, we will be happy to assist you. :)
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
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