HP PSC 2410 Photosmart All-in-One

[jbgt2]

Hi

I have a HP PSC 2410 Photosmart All-in-One printer but Windows 7 does not install any print driver for the device therefore I can't print. Tried going through the Troubleshoot option and connecting to Windows Update to no avail . Any ideas anyone?

 

[Orbital Shark]

Hi jbgt2, welcome to the forums.

You may want to have a look Here and see if your question is answered. There is detailed info on how to get the device installed on Vista but the principle is the same.

   Tip

If you download the Vista drivers you will need to run the main setup.exe in compatability mode for Vista

Hope this helps


OS

 

[jbgt2]

Already checked out HP site for the driver. They say HP PSC 2400 driver is available through Windows update which of course it is not. Generic driver installed for Vista OS.
Why cant HP just release a driver that is compatible

 

[jbgt2]

Finally got Windows Update to recognise the incompatibility and resolve it. Now 2410 All-in-one works fine

 

[Joey Numbaz]

jbgt2 - can you please explain how you got this work? I'm having the same issues. Thanks!

 

[jbgt2]

I will check home machine, running win7, for kb article that windows updater used to provide the solution. Check back in the next few days.

 

[jbgt2]

The below is the information from the update histort. Hope it helps

Hewlett-Packard - Imaging, Printing - hp psc 2400 series

Installation date: ‎01/‎11/‎2009 00:27

Installation status: Successful

Update type: Optional

Hewlett-Packard Imaging, Printing software update released in November, 2006

More information:
Winqual Help

Help and Support:
Select a Product Solution Center

 

[jbgt2]

You can also go through the HP site

Select your operating system HP PSC 2410 Photosmart All-in-One Printer - HP Customer Care (United States - English)

 

[Schmitts1512]

Still not recognizing printer...

I have tried all of the links and steps listed here to get my hp 2410 photosmart working with windows 7 and still haven't had any success.. Any other suggestions??

 

[Schmitts1512]

Never mind.... Just got it!!

 

[mm1370]

Mr Schmitts1512. can you please explain how you got this work? I'm having the same issues. Thanks!

 

[olympusmons]

HP PSC 2410 Solution W7

Hope this helps

Go to Start -> Devices and Printers -> Click "Add a Printer" -> "Add Local Printer" -> Select Use an Existing Port and Select USB001 (Virtual Port for USB) -> Click Next -> When it ask you to install a printer driver Select HP from the Manufacturer and Select HP psc 1600 series -> Click Next -> I just left the default printer name -> I chose not to Share the printer -> Print the Test Page . That's it .

I came to this page a couple of times (via Google)whilst finding a solution to the above issue so have registered just to post this solution
Everything seems to work just fine .

 

[thexquisiteh]

Full functionality?

I was curious as to weather you were able to achieve the full functionality with the Photosmart 2410? I have had the basic windows (7) drivers installed to print, but have to use windows fax and scan, and I am not able to send color faxes from the printer.... Seems like someone has to know a work around driver installation to use the printer as intended, with all the bell and whistles! I was just looking at purchasing another printer, but the reviews are either 5 stars OR 1 star on the similar new HP models, so I am hoping for a fix!!! I have always liked this printer....

 

[Software Tools]

Seems like someone has to know a work around driver installation to use the printer as intended, with all the bell and whistles!

I have a PSC 2610, and know that the "HP Photosmart and Officejet Full Feature Software and Drivers" download for that printer probably has what you are looking for :info:

You might want to try playing around with that, and see if you can get the utilities from there......

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-76831-1&lc=en&dlc=en&cc=au&os=4062&product=421139&sw_lang=

 

[thexquisiteh]

Wow, thanks for the quick response!!! I am downloading it now, and will let you know if this works.... I'm excited!

 

[pollopicu]

Hi, My name is Rachel. For hours I have been installing, downloading, deleting, re-starting, re-booting with no success. I have an HP laptop windows 7, I believe. Did everything olympus suggested, and still nothing. i am so frustrated and disgusted. Please, someone help me. I need this printer for menus. I'm at my wits end.

 

[pollopicu]

btw, i've done everything suggested on this page. still nothing. communicating but with no ink.