HP Toolbox does not work

ThaiAm

New member
Member
VIP
Local time
6:50 AM
Messages
35
After installing Win 7 my HP Toolbox gives me a message that says the Officejet Pro 550 driver is not installed.

This is crazy since the printer works just fine but the Toolbox will not work. The toolbox is mainly needed for ink supply notifications.

HP website says that I have to get drivers from Microsoft Win 7 since they do not plan to provide new drivers from HP until closer to the product release date in Oct.

Anyone else having this problem or have any suggestions on what to do to get the toolbox working again?

Thanks
 

My Computer

OS
Win 7
You can get nearly all the functionality of the HP ToolboxFX simply by browsing to the printer's IP address in your browser.

Double-click on the printer Under "Devices and Printers" and then on "Customize your printer" - then "Ports" - just scroll down the list. Enter that IP address in your browser.

Everything is there except for the "print cleaning page" function.

BTW, try using Windows to search for an updated driver - it's likely available now (mine was).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway
OS
Windows 7 Home Premium
CPU
Intel Core i5
Memory
8 GB
Cooling
Big honkin' fan
Internet Speed
Cable Modem
Antivirus
AVG Free
Browser
Opera, of course
Product search results

Just enter the proper info or while you are there see if your printer has the toolboxFX there.
 

My Computer

Computer Manufacturer/Model Number
HP M9077c
OS
Windows 7 Home Premium 64bit
CPU
Intel(R)Core(TM)2 quad [email protected] 2.39GHz
Motherboard
ASUSeK
Memory
6GB DDR2 6400
Graphics Card(s)
GeForce 8500/512MB
Sound Card
Realtek High Def Audio
Monitor(s) Displays
HP w2408 LCD 24" widescreen
Screen Resolution
1920x1200
Cooling
6 pack of Bud
Keyboard
MS wireless Inteli
Mouse
MS wireless Inteli
Back
Top