HP webcam stopped working after upgrading to Windows 7

smaggard

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I have a HP Pavillion dv6700 laptop with a built-in webcam. I upgraded to windows 7 Home Premiere 32 bit from Vista and my webcam stopped working. The blue light will not even turn on. It says that i have the updated drivers for it but still will not work with Skype. Anybody have any ideas on how to fix the problem?
 

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Windows 7 32 bit
Computer Manufacturer/Model Number
HP dv6700
OS
Windows 7 32 bit
I have a HP Pavillion dv6700 laptop with a built-in webcam. I upgraded to windows 7 Home Premiere 32 bit from Vista and my webcam stopped working. The blue light will not even turn on. It says that i have the updated drivers for it but still will not work with Skype. Anybody have any ideas on how to fix the problem?

Have you r-installed skype?

Does it do the same thing when booted in safe mode (F8)?

is the driver installed and working (in device manager)??

Please go to start>search>type device manager.
Are there any "unknown devices" with yellow triangles on them?
Is you driver there , listed, and working?

If your driver is missing, or there is a yellow triangle on it, you will need to update it.

what driver did you install? was it win 7, vista, or??????



Ken
 

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At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I have a HP Pavillion dv6700 laptop with a built-in webcam. I upgraded to windows 7 Home Premiere 32 bit from Vista and my webcam stopped working. The blue light will not even turn on. It says that i have the updated drivers for it but still will not work with Skype. Anybody have any ideas on how to fix the problem?

Smaggard Hi and welcome;

You could always try reinstalling the driver in "compatibility mode". If the driver is not windows 7 reinstalling it that way might work. To do that simply right click the drivers installer, go to properties, then compatibility. Chose the operating system the driver was designed for and install.

Frequently works.

Let us know if you need further assistance.

Jan
 

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Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Have you r-installed skype?
Yes

Does it do the same thing when booted in safe mode (F8)?
I have not tried that yet.

is the driver installed and working (in device manager)??
Yes it says that it is installed and working properly but will not turn on or anything.

Please go to start>search>type device manager.
Are there any "unknown devices" with yellow triangles on them? No yellow triangles
Is you driver there , listed, and working?
Yes

what driver did you install? was it win 7, vista, or??????
I looked it up and it said win 7.

I went to HP's website and they do NOT have an updated driver for HP Pavilion dv6700 for Windows 7. What driver do i use to reinstall in "compatibility mode" in this case?
 

My Computer My Computer

At a glance

Windows 7 32 bit
Computer Manufacturer/Model Number
HP dv6700
OS
Windows 7 32 bit

My Computer My Computer

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Windows 7 Enterprise x64 SP1Intel Core i3-2100 @ 3.10GHz10 GB DDR3Asus EAH5450 series (Radeon)
Computer Manufacturer/Model Number
ATX Custom Build 2012
OS
Windows 7 Enterprise x64 SP1
CPU
Intel Core i3-2100 @ 3.10GHz
Motherboard
Intel DH67CL desktop ATX
Memory
10 GB DDR3
Graphics Card(s)
Asus EAH5450 series (Radeon)
Monitor(s) Displays
Samsung SyncMaster 226BW, Samsung Syncmaster P2450H
Screen Resolution
226BW: 1680 x 1050 & P2450H: 1920 x 1080
Hard Drives
Western Digital 320 GB sata (boot), Samsung 640 GB sata, Seagate 2 TB sata (data)
PSU
Cooler Master Extreme Power Plus 500W
Case
Thermaltake V3 Black Edition
Cooling
stock cooling with added intake fan
Keyboard
HP Wireless Elite Keyboard Wireless Keyboard
Mouse
Microsoft Touch
Internet Speed
Comcast Cable business class <=18Mb {averages 12Mb}
Other Info
Optical drives: LG SuperMulti Blue, HP DVD 1260T
Other: Kensington Bluetooth Receiver
Network: Buffalo Wireless N USB, DLink N router/DLink Ethernet Switch/DLink Xtreme N wireless bridge
Printer: HP Photosmart Plus, HP Officejet Pro 8600 Plus
PCs: HP dv6-3040us (7 x64 SP1), HP DM4-2165dx (7 x64 SP1), HP Pavilion zv6130us (7 x86), Apple Macbook Air (Lion)
************
I did see this article from HP the other day but was not sure if it pertained to my laptop or not. The weird thing is that my brother has the exact same laptop (HP Pavilion dv6700) and he upgraded from Vista to Windows 7 32bit and his webcam still works fine.
 

My Computer My Computer

At a glance

Windows 7 32 bit
Computer Manufacturer/Model Number
HP dv6700
OS
Windows 7 32 bit
i know my lappy is dv6519tx, but i am guessing its similar enough series laptop. have you tried opening messenger and seeing if it works there? i have no software (except virtualdub) that uses my camera, but i know it works from xp thru vista to win7 with no specific driver downloads required, and i use it to see my children on msn, as often as i can.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x641.80 GHz Intel Core 2 Duo processor T71003 gig ddr2NVIDIA GeForce 8400M GS
Computer Manufacturer/Model Number
HP dv6519tx
OS
Windows 7 Ultimate x64
CPU
1.80 GHz Intel Core 2 Duo processor T7100
Memory
3 gig ddr2
Graphics Card(s)
NVIDIA GeForce 8400M GS
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
15.4” WXGA High Definition BrightView Widescreen
Screen Resolution
1280 x 800
Hard Drives
Hitachi 320 GB (5400 rpm)
PSU
90 W AC Power Adapter
Cooling
Kitchen plate under the lappy
Keyboard
101 key compatible
Mouse
Touch Pad with On/Off button and dedicated vertical Scroll
Internet Speed
Three Wireless internet prepaid using E160G USB dongle
no one try of your post is helping ...
windows 7 is s hit and the hp is the same ...
they just keep doing this to make us keeep buying new laptops

its stupid !
 

My Computer My Computer

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w7x64
OS
w7x64
This is a easy fix. You graphic card driver is not installed. You need to download the latest drivers for you GPU from the manufacure of the chip and install them.

This is a common issue when installing windows 7.
 

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Windows 7 Pro x64 SP1 and Mac OS X 10.8.3Intel Core i7-3820 Sandy Bridge-E at 4.75 GHz8 x Corsair 8GB DDR3 64 GB Kit @1866 Overcloc...GTX 580 and MSI R6870
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Pro x64 SP1 and Mac OS X 10.8.3
CPU
Intel Core i7-3820 Sandy Bridge-E at 4.75 GHz
Motherboard
ASUS Rampage IV Extreme
Memory
8 x Corsair 8GB DDR3 64 GB Kit @1866 Overclocked @2000
Graphics Card(s)
GTX 580 and MSI R6870
Sound Card
HDMI on GPU and ACL898
Monitor(s) Displays
32" Sony EX-500 120Hz
Screen Resolution
1920x1080P
Hard Drives
1 x Corsair Force Series GT CSSD-F60GBGT-BK (OS)
2 x Western Digital Caviar Black Sata III 750GB (Raid 0)
1 x Western Digital Caviar Black Sata III 1TB (Media)
2 x Western Digital Caviar Black Sata II 640GB (Raid 0)
PSU
Corsair Professional Series Gold AX850
Case
Corsair 800D
Cooling
Corsair H80 High Performance Liquid CPU Cooler
Keyboard
HP Wireless Elite Keyboard
Mouse
HP Wireless Elite Mouse
Internet Speed
Cable, VisionTek Bigfoot Killer 2100 Gaming Network Card
Other Info
4 x GELID Solutions FN-TX12-15 120mm Case Fan with Superior Temperature Control
1 x Corsair 140mm Case Fan
1 x SilverStone FP55B Aluminum front panel 5.25" to a 3.5" bay converter
1 x Ultra Card Reader
1 x Sony Blu-ray Burner BD-5300S-0B
thank you for trying but things after it get even worst
i downloaded driver for my grafic card from nvidia but becouse of some errrors not all parts of if hase been instaled and now fn+f8 f7 not works, and i see also have no driver to display ..

this is new windows and it cant get my old computer working ... i will back to xp soom i think. this is stupid from microsh it

edit:
after few restarts f7 and 8 works im downloading another driver ... will se
 
Last edited:

My Computer My Computer

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w7x64
OS
w7x64
Try doing a clean install not a upgrade then install the driver.
 

My Computer My Computer

At a glance

Windows 7 Pro x64 SP1 and Mac OS X 10.8.3Intel Core i7-3820 Sandy Bridge-E at 4.75 GHz8 x Corsair 8GB DDR3 64 GB Kit @1866 Overcloc...GTX 580 and MSI R6870
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Pro x64 SP1 and Mac OS X 10.8.3
CPU
Intel Core i7-3820 Sandy Bridge-E at 4.75 GHz
Motherboard
ASUS Rampage IV Extreme
Memory
8 x Corsair 8GB DDR3 64 GB Kit @1866 Overclocked @2000
Graphics Card(s)
GTX 580 and MSI R6870
Sound Card
HDMI on GPU and ACL898
Monitor(s) Displays
32" Sony EX-500 120Hz
Screen Resolution
1920x1080P
Hard Drives
1 x Corsair Force Series GT CSSD-F60GBGT-BK (OS)
2 x Western Digital Caviar Black Sata III 750GB (Raid 0)
1 x Western Digital Caviar Black Sata III 1TB (Media)
2 x Western Digital Caviar Black Sata II 640GB (Raid 0)
PSU
Corsair Professional Series Gold AX850
Case
Corsair 800D
Cooling
Corsair H80 High Performance Liquid CPU Cooler
Keyboard
HP Wireless Elite Keyboard
Mouse
HP Wireless Elite Mouse
Internet Speed
Cable, VisionTek Bigfoot Killer 2100 Gaming Network Card
Other Info
4 x GELID Solutions FN-TX12-15 120mm Case Fan with Superior Temperature Control
1 x Corsair 140mm Case Fan
1 x SilverStone FP55B Aluminum front panel 5.25" to a 3.5" bay converter
1 x Ultra Card Reader
1 x Sony Blu-ray Burner BD-5300S-0B
i tryed but it not helped ... i dont know whot is kurwa problem do huja
 

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w7x64
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w7x64
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