hp4500printer&win live e mail not connecting

[schlo1901]

Hi, I use win live e mail. I just installed a hp4500 printer,no problem. My problem is, the printer does not recognize win live e mail,Seems it only will recognize OUTLOOK.? When I SCAN and want to send it to a e mail client, I have to attach it from a saved place? Making me go through extra motions. What are my options? besides changing back to OUTLOOK?Thanks,schlo

 

[schlo1901]

any help here????thanks,hp4500g510g-m

Hi, I use win live e mail. I just installed a hp4500 printer,no problem. My problem is, the printer does not recognize win live e mail,Seems it only will recognize OUTLOOK.? When I SCAN and want to send it to a e mail client, I have to attach it from a saved place? Making me go through extra motions. What are my options? besides changing back to OUTLOOK?Thanks

 

[steve-pressman]

Ok this might help you, open your windows Live Mail account, go to options and go the screen in the Picture I have uploaded. You see where I have marked it yellow click on that box and then click on apply that should make it your default mail then and should resolve your problem.



Steve

 

[schlo1901]

when I checked this, I already have that set as the default message program??thanks

 

[schlo1901]

E-mailing a Scanned Picture or Image When the E-mail Program Is not Listed in the Scan To Window - HP Customer Care (United States - English) Thanks for the help, check this out and tell me if will work or not???hp help tell me it will work this link tells me differently/ Really confused now,,would hate to change my e mail application? thanks

 

[schlo1901]

HP FOR YOUR INFO I DON'T KNOW WHY YOU SAY IT CAN WORK??
Thank you for contacting I.R.I.S. Technical Support,

You can always attach it as an extra step. Or should you have hotmail email service you can also download their email applixation. ReadIRIS needs to call the mail service of the default program in order for the image to be sent.

Thank you


Vlad Robin
Technical Support Team
IRIS, Inc.
4731 West Atlantic Avenue, Suite B1
Delray Beach, FL 33445
Visit: http://www.irislink.com/Support
I went to the OCR provider & they say it cannot go from the printer directly to the e mail,with web base mail,,,thanks

 

[schlo1901]

Thank you for contacting I.R.I.S. Technical Support,

The software works well with any TWAIN capable device so as long as it has the appropriate driver you can use the ReadIRIS 12 program with that AIO device. In regards to the email application, I have forward it your suggestion to our development team, hopefully they will patch it or develop something for this. If you need further assistance regarding this issue, please contact us.

Thank you
does win live email support this type of scanner application????