Hp_tools (e:)

[Yvette]

Have tried to search for this problem I am having so I apologize in advance for repeating this problem I am experiencing.
Recently this year in January I bought a Pavilion dv7 laptop.
I bought a 4 year warranty with it.
I have been using it just for email and search engines.
There were a few things I downloaded--but not 6 gb of anything.
I started getting a small window about HP_tools (E) and when I click on the icon flag it says for me to check backup disk space (Important) then the following message: "the disk that your backup is saved on doesn't have enough free space."
I was told that I should go to the my "computer" and click on to see what amount I had free. It said 9.35 mb free of 3.95 gb
I checked my recycle bin and I had 0 to empty to clear up for free space.
Is this something that is covered in my warranty.
My son said that it is nothing to worry about, but I am wondering if somehow something got saved on the E drive.
I am totally a novice in computer and bought the laptop to go to school.
I am at a loss.
I am concerned I will run out of space.
I have a 6 gb and 750 (I think that is the memory?)
I would appreciate any thoughts on this and I sincerely appreciate any informative and/or constructive thoughts.
There are 5 items on the HP_TOOLS (E)

Hewlett_Packard File folder
Yvette-HP File folder
HP_WSD.dat DAT file 1 KB
HPSF_Rep Text Document 1 KB
MediaD.bin BIN File 1 KB

So can anyone tell me what I did wrong?

Thanks,
Yvette

 

[quickdraw2011]

Call HP support. They will take remote control of your computer and fix it for you.

1-800-474-6836

 

[profdlp]

Open Disk Management (right-click "Computer" on the Desktop, left-click "Manage". Then use the snipping tool to post a screenshot of the contents of your E: drive.

 

[x BlueRobot]

I've had the same problem..

 

[profdlp]

No one can tell you what's hogging the space on the drive unless you show us.

Working in the dark, the only answer would be "Just randomly delete a bunch of stuff off the drive. That will give you more space as soon as you empty the recycle bin."

(Don't do that...)

See Post #3 above.

 

[x BlueRobot]

Heres my HP Tools if you can see the attachments

 

[whs]

I see nothing wrong. Those little tools partitions that the manufacturers put on the system are seldom used and should be left alone. HP always cuts their own partitions (tools and recovery) very tight. Nothing to worry abot.

 

[quickdraw2011]

Heres my HP Tools if you can see the attachments

Great job with the attachments! Full screen and very clear.

 

[SIW2]

@yvette

It might be windows backup sticking stuff on there.

Best turn it off.

 

[quickdraw2011]

"the disk that your backup is saved on doesn't have enough free space."

If you were trying to back up something into the recovery partition, you would receive this type of message.

In this case it is better to just shoot the messenger. There is no problem with having a full recovery partition, it has a set amount of space and the files are protected. If the message continues to pop-up, you just need to disable it.

Windows would apply the same message, if you were using too small of a USB flashdrive, and trying to back up there.

 

[TJG]

On Yvette's post the Yvette-HP file folder AND on BlueRobot post the Harry-HP file folder should not be on the E:\HP_Tools FAT32 partition. Check system protection is turned off for drive E:. Probably restore points being saved to that file folder.

TJG

 

[x BlueRobot]

Thanks guys!

 

[x BlueRobot]

I've moved my Harry - HP folder onto the c: drive, therefore at least I won't have those annoying backup messages, saying need to free more space on E: HP Tools drive..

 

[F5ing]

Good catch http://www.sevenforums.com/member.php?u=168720.


Both users should try and figure out how the folders got there. Make sure whatever backup app they're using is set to store backups in the proper drive/folder.