Huh? Sudden screwiness with restarts or sleep.

[CalypsoArt]

I have Sager NP8760 laptop with win7 64 Prof and a built-in fingerprint reader. I run dual monitors as I have an attached Dell 24" on the DVI out.

This machine worked flawlessly the first 2 months. When I started it up, or woke it from sleep, the fingerprint security came up, I swiped my finger and every thing was fine. Resolution and Icons were where they should be.

However, recently the startup has gotten pretty erratic. Restarts sometimes do not find the 2nd monitor, the logon always brings up the password dialogue rather than the fingerprint reader, and after start up, often both monitors are reset to a much lower resolution and in clone mode. Another restart sometimes cures it.

I don't recall changing anything. I'd like my machine to return to starting up fresh or from sleep with the fingerprint reader, and with the desktop and monitor layouts that I left it with.

Any suggestions?
Thanks

 

[Jonathan_King]

Welcome!

If possible, a system restore might do the trick. If a program you installed is causing the conflict, it will fix that.

The monitor problem almost sounds like a driver issue. I recommend updating your graphics card drivers, or uninstall them and install a fresh copy.

You may also try a repair install, if the other suggestions don't work.

 

[CalypsoArt]

Well, my video driver is the latest. I've doe a restore which seemed to have cured the problem. Then a restart and the problem of not finding the second display has returned. I tried removing and reinstalling the nVida driver. No go. Now I'm going to have to live with all the Apple owners I know making snide remarks again. (I am the only one in my job with PC) If I could see that I did something, but this just suddenly happened. It is really frustrating.

 

[Jonathan_King]

Try looking for an older version of your video card driver.

How about the other issues you have? Did the restore fix those?

And finally, you may try a repair install. That should fix the other issues.