Hung up on welcome screen

nillson

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Hello, two days ago window updates automatically downloaded on my one year old Toshiba laptop with Windows 7 Home Premium. Now I cannot get passed the welcome screen. There is no way to run a repair disc because I cannot get pass the welcome screen after typing in my password. I can go into safe mode or safe mode command prompt. But then what? The task manager screen just freezes up. The only escape is to unplug the computer and remove the battery and start all over again. Then the same thing keeps happening? Is there any solution to this problem?
I can get to a screen that says Administrator: cmd.exe Microsoft Windows [Version 6.1. 7600]
C:\system32>
Now what?
 

My Computer

Computer Manufacturer/Model Number
toshiba satellite L676sd-s7104
OS
windows 7 home premium
Do the following:
chkdsk /r c:
chkdsk /r d:
chkdsk /r e:
chkdsk /r f:​
.etc until you get the message that the volume could not be opened for direct access. For any drives that do not give the message:
Windows has checked the file system and found no problems
run chkdsk again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.

I realize you may only have one disk show up in Windows explorer, but you may have more than one disk through recovery options. This is because the system creates a hidden boot partition (which will be C: in recovery), you may have a recovery partition for your PC that is hidden (which will be D: in recovery), and you will have your primary Windows partition (which may be E: in recovery). A custom PC will likely have at least C: and D: to scan.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Hello Writhziden,
I have done as you have suggested, but when I type in chkdsk /r c: I get the messages

C:\windows\system32> chckdsk /r d: Cannot open volume for direct access.

C:\windows\system32.chkdsk /r c:
The type of the file system is NTFS.
Cannot lock current drive.

What should I do once I get to this point?

I greatly appreciate your help, thank you.
 

My Computer

Computer Manufacturer/Model Number
toshiba satellite L676sd-s7104
OS
windows 7 home premium
Does it give you any option to schedule c: the next time Windows starts?

Do you have a friend with Windows 7 64-bit or 32-bit (whichever version you have) that you could create a repair disc with that computer? All that matters is that you get a disc with 32 or 64-bit Windows to match your version. It does not matter if it is Home Premium, Professional, Ultimate, etc.

Also, on the http://www.sevenforums.com/tutorials/666-advanced-boot-options.html screen, is there an option to Repair Your Computer?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
The only screen that I can get is in Safe Mode, Safe Mode with Networking or Safe Mode with Command Prompt, I am not sure which one I should be using?
If I go into Safe Mode, I then get a list of several dozen windows drivers etc. then I get a password prompt,
after siging in I get the endless welcome screen, that will never end,
Ctrl Alt Del will give me 5 choices, Locke this computer, Switch user, Log off, Change a password, Start Task Manager,
If I go to the Widows Task Manager page, then I can go to File,, Create new task,
The open box always has C:\WindowsUpdate.log written in blue in it.
If I back space this out and type in chkdsk /r c: after checking the "Create this task with administrative privileges. then click OK,
I then get a black screen that flashes my desktop icons, when I click on the start icon, the icons dissapear for a minute then reappear.
The screen is black with the words safe mode in all four corners and the words Microsoft (R) Windows (R) (Build 7600) at the top of the page.
I did get a repair disc made, but when I insert it, there is no way to get it to run, so nothing happens.
Any ideas?
 

My Computer

Computer Manufacturer/Model Number
toshiba satellite L676sd-s7104
OS
windows 7 home premium
When I do click on the C:\WindowsUpdate.log then it goes to a screen that says WindowsUpdate - Notepad (Status) Running
 

My Computer

Computer Manufacturer/Model Number
toshiba satellite L676sd-s7104
OS
windows 7 home premium
Alright, let us know if you can get a repair CD made. That is probably the best option to resolve the issue.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
I have repair disc made but it is useless because there is no way to get to a screen that will allow me to run it.
Sometimes I think that Microsoft sends these updates on purpose to freezeup computers so that people will just go out and buy another one.
Is there anyway to block all Windows updates from coming in when I get my next computer?
I am fine without any new updates, I don't need or want them.
 

My Computer

Computer Manufacturer/Model Number
toshiba satellite L676sd-s7104
OS
windows 7 home premium
The majority of updates are provided to increase security to the system so malicious attackers cannot gain access and compromise your security. They are not designed to crash the computer; in fact, the remaining updates that are not security related are designed to enhance the Windows experience and provide more stability. If you read the descriptions of Windows updates, you will see that this is true.

The Windows repair disc does not require Windows to run. It boots prior to Windows starting. Do you have your BIOS configured properly so that your CD/DVD drive is first in the boot order?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
You can block all updates, although it's not something I'd recommend.

Just click Start>All Programs>Windows Updates and reconfigure them in the manner shown below:

View attachment 202243

Thast said, it may just be coincidence that your computer is having problems after updating it, so it is worth investigating other reasons as to why it is happening.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
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