I am getting a BSOD 0x0000006b

Docfxit

New member
Power User
VIP
Local time
8:29 AM
Messages
118
I have a duel boot with Windows 10 and Windows 7.
When I try to boot into Windows 7 I get a BSOD 0x0000006b.
I have booted with a Windows 7 and run Recover three times.
I still get the same BSOD.
I have tried running dm log collector.exe from my Windows 7 USB in a command window.
I get:
D:\>"dm log collector.exe"
This version of D:\dm log collector.exe is not compatible with the version of Windows you're running. Check your computer's system information and then contact the software publisher.

I'm running this on a Lenovo laptop W550s.
I can't run Speccy within Windows 7 because I can't boot it.
I did run Speccy within Windows 10 so you could see the machine I am working with.
I know it won't help a lot. I'm hoping it will help a little.
http://speccy.piriform.com/results/E6hNZY3mVwwdgM1jNmelBLD
What can I do to get Windows 7 to boot up?
 

Attachments

  • Win 7 BSOD (Medium).jpg
    Win 7 BSOD (Medium).jpg
    189.5 KB · Views: 0
  • PartitionList (Medium).png
    PartitionList (Medium).png
    73.4 KB · Views: 1

My Computer My Computer

Computer type
PC/Desktop
OS
Win 7 Ultimate x32, x64, Win 7 Pro x32, x64 Win 7 Home x64, XP Pro sp3
Is your win7 sp1 ?

do you have a backup image or a restore point?
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Is your win7 sp1 ?

do you have a backup image or a restore point?

It does have SP1 applied long before it stopped booting.
I do have a backup image and I just restored it just in-case that would fix it.
The backup image was made with Macrium. I was hoping their boot repair would fix it.
I don't have any restore points.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win 7 Ultimate x32, x64, Win 7 Pro x32, x64 Win 7 Home x64, XP Pro sp3
This bugcheck has mostly to do with ntdll.dll, which is the most important DLL for user mode in Windows. Now, seeing that the first parameter is zero I think this may be caused by corrupted system files or deleted files in system32. Have you tried to restore your system?
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 Ultimate 64 Bit
    CPU
    Intel Core i5-2400
    Motherboard
    Foxconn
    Memory
    6 GB
    Graphics Card(s)
    Nvidia Geforce GT 610 1GB
    Hard Drives
    1 TB
    Browser
    Firefox And Chrome
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo
    OS
    Windows 10
    CPU
    Intel 12th Gen
    Memory
    16 GB
    Graphics Card(s)
    4 GB
    Screen Resolution
    QHD
Thank you for the reply...

I did restore from a backup. That didn't fix the problem. I tried running :
Code:
SFC /SCANNOW /OFFBOOTDIR=C:\ /OFFWINDIR=E:\Windows
I was hoping that would fix it.

I finally gave up.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win 7 Ultimate x32, x64, Win 7 Pro x32, x64 Win 7 Home x64, XP Pro sp3
Hello Docfxit, I'd like to help you with this problem. Reading the thread and knowing you tried to restore from a backup and it didn't work, have you tried doing a clean install and then restoring your most appreciated data (not the whole system) from that backup?
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 Ultimate 64 Bit
    CPU
    Intel Core i5 2nd Gen
  • Computer type
    PC/Desktop
Hello Docfxit, I'd like to help you with this problem. Reading the thread and knowing you tried to restore from a backup and it didn't work, have you tried doing a clean install and then restoring your most appreciated data (not the whole system) from that backup?
I haven't tried a clean install.

1. It's a dual boot currently. The other OS is windows 10. If I was to do a clean install I would have to remove windows 10 so that windows 7 was the first install. After windows 7 was installed then I could restore windows 10 and do a recovery.
I had windows 7 with a dual boot at the time because some programs wouldn't run in windows 10. I have since resolved those programs. It's nice to have a second OS on the same computer in case there is a problem with windows 10. I currently have a hard drive I can boot up to that plugs into the USB to help in those situations.
2. I'm running out of room on the 1tb hard drive. I'd like to delete the windows 7 to allow more room for my windows 10.
3. Currently I don't (My personal opinion) like windows 11. At some point I will have to install it so that I can support it for my users.

It's time for me to move on.
Thank you for the help.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win 7 Ultimate x32, x64, Win 7 Pro x32, x64 Win 7 Home x64, XP Pro sp3
Try doing a fresh install of Windows 7 and back up your current Windows 7 just in case doing a fresh install doesn't work. Also, back up your Windows 10 so you don't lose it entirely.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    DELL
    OS
    Windows 7 Professional SP1 64 bit
    Memory
    8 GB RAM
    Graphics Card(s)
    Integrated Intel® HD Graphics 4600
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    Dell™ E1910
    Screen Resolution
    1440 x 900
    Hard Drives
    1
    Keyboard
    HP KU-3016
    Mouse
    ione LYNX-M9 Optical Mouse
    Antivirus
    Microsoft Security Essentials
    Browser
    Mypal, Internet Explorer 8
    Other Info
    DELL™ Optiplex 9020
  • Computer type
    Laptop
    System Manufacturer/Model Number
    HP
    OS
    Windows 7 Ultimate SP1 64 bit
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    High Definition Audio Device
    Screen Resolution
    1440 x 900
    Keyboard
    Built in G72 Laptop Keyboard
    Mouse
    HP G72 Laptop Built in Touchpad
    Browser
    Mypal, Internet Explorer 8
    Other Info
    HP G72 C55DX Notebook PC
Back
Top